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Cybersecurity · head to head

Feedzai vs ShotSpotter

Feedzai logo

Feedzai

Cybersecurity

Real-time transaction fraud and financial crime detection for banks and payment processors

From
On request
Free plan
No
Full reviewWebsite
ShotSpotter logo

ShotSpotter

Government

Gunshot Detection Technology

From
$5000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Feedzai pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.; ShotSpotter shotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • They diverge on capability: Feedzai covers Real-time scoring, ShotSpotter covers Gunshot Detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Feedzai and ShotSpotter actually diverge.

Attributes where Feedzai and ShotSpotter differ
AttributeFeedzaiShotSpotter
Starting priceOn request$5000/month
Pricing modelquotesubscription
PlatformsWeb, LinuxWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown1996

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Feedzai

  • Real-time scoring
  • Rule and model hybrid
  • Case manager
  • Behavioural biometrics
  • Model explainability
  • Deployment options

Only in ShotSpotter

  • Gunshot Detection
  • Location Triangulation
  • Real-time Alerts
  • Forensic Analysis
  • Historical Data
  • CAD Systems
  • 911 Centers
  • Camera Systems

What people use each for

The jobs each tool is most often brought in to do.

Feedzai

  • A bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossiblenot ShotSpotter
  • A card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for daysnot ShotSpotter
  • An acquirer needing per-merchant risk models rather than one portfolio-wide modelnot ShotSpotter
  • A bank required by its regulator to explain automated declines to customers, which rules out opaque scoringnot ShotSpotter

ShotSpotter

  • Gunshot detection and location alerting for police departmentsnot Feedzai
  • Directing patrol response to outdoor firearm dischargesnot Feedzai
  • Building incident data for law enforcement analysisnot Feedzai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Feedzai

  • Pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.
  • It sits in the authorisation path, which makes every upgrade a change-controlled event with rollback plans, and the operational burden falls on the bank rather than the vendor.
  • Out of the box models need months of the customer own labelled fraud history before they beat the rules they replace, so the value case starts late.
  • AML and fraud are licensed as separate modules, so institutions expecting one platform fee find the transaction monitoring capability is a second line item.
  • The buyer profile is large institutions, so smaller banks and fintechs face minimums that make per-transaction economics unattractive below significant scale.

ShotSpotter

  • ShotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • No pricing is published; the site routes to contact and demo requests with no published rate, minimum or cost driver
  • The service depends on an acoustic sensor array installed across a defined coverage area rather than being software alone

Pricing, plan by plan

Feedzai

On request
  • Feedzai Financial Crime Platform$undefined/year
    • Priced by transaction volume with annual minimum commitment
    • Modules for fraud, AML and account opening licensed separately
    • Cloud, private cloud and on-premises deployment

ShotSpotter

$5000/month
  • Detection Service$5000/month
    • Gunshot Detection
    • Real-time Alerts
    • Forensic Reports

Which should you pick?

Choose Feedzai if

  • You need real-time scoring.
  • You work on Web, Linux.
  • You also want rule and model hybrid.
Feedzai review

Choose ShotSpotter if

  • You need gunshot detection.
  • You work on Web, Ios, Android.
  • You also want location triangulation.
ShotSpotter review

Questions people ask

Is Feedzai or ShotSpotter better?
Neither clearly leads. Feedzai starts at On request and ShotSpotter at $5000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Feedzai or ShotSpotter?
Feedzai starts at On request and ShotSpotter at $5000/month.
Does Feedzai or ShotSpotter run on more platforms?
Feedzai runs on Web, Linux. ShotSpotter runs on Web, Ios, Android.
What is Feedzai best used for?
Feedzai is most often used for a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible, a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days, an acquirer needing per-merchant risk models rather than one portfolio-wide model, a bank required by its regulator to explain automated declines to customers, which rules out opaque scoring. Of those, a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible and a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days are not what ShotSpotter is typically brought in for.
What can Feedzai do that ShotSpotter cannot?
Feedzai covers Real-time scoring, Rule and model hybrid, Case manager, Behavioural biometrics. ShotSpotter covers Gunshot Detection, Location Triangulation, Real-time Alerts, Forensic Analysis.

Answered from the vendors’ own pages

Feedzai: Can Feedzai run on-premises?

Yes. On-premises and private cloud deployments are supported, which is why it appears in markets where transaction data cannot legally leave the country.

ShotSpotter: Does SoundThinking publish ShotSpotter pricing?

No. SoundThinking does not disclose ShotSpotter pricing on their website. Interested municipalities and organizations must request a consultation, contact the sales team, or book a demo.

Source
Feedzai: Does it cover AML as well as fraud?

It does, but transaction monitoring is a separately licensed module. Assume two line items if you want both.

ShotSpotter: How do I get a ShotSpotter quote?

SoundThinking directs prospects to book a demo, contact them directly, or request a consultation through their website. No self-serve pricing, calculator, or trial is available.

Source
Feedzai: How fast are decisions?

Designed for the authorisation window, typically tens of milliseconds. This is the constraint that rules out batch scoring architectures.

ShotSpotter: Who is ShotSpotter for?

ShotSpotter is a gunshot detection system designed for law enforcement and municipalities to improve public safety response.

Source
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