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Productivity · head to head

Fastmail vs FigJam

Fastmail logo

Fastmail

Productivity

Paid email hosting with custom domains, calendar and contacts, run without ad-based revenue

From
$3/month
Rated
-
Full reviewWebsite
FigJam logo

FigJam

Productivity

Free online whiteboard for teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only FigJam has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fastmail it does not provide end-to-end encryption by default, so users specifically wanting zero-knowledge mail should compare it against Proton Mail or Tuta rather than assume parity.; FigJam organization and Enterprise tiers are billed annually only, with no monthly billing option
  • They diverge on capability: Fastmail covers Custom domain hosting, FigJam covers Infinite whiteboard.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Fastmail and FigJam actually diverge.

Attributes where Fastmail and FigJam differ
AttributeFastmailFigJam
Starting price$3/monthFree
Pricing modelPer user per monthfreemium
Free tierNoYes
PlatformsWeb, iOS, Android, macOS, WindowsWeb, Windows, Macos, Ios, Android
FoundedUnknown2012

Identical on both: user rating (Not yet rated), category (Productivity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fastmail

  • Custom domain hosting
  • Masked email
  • Unlimited aliases
  • Integrated calendar and contacts
  • Migration tools
  • JMAP support

Only in FigJam

  • Infinite whiteboard
  • Real-time collaboration
  • Sticky notes
  • Drawing tools
  • Shapes
  • Widgets
  • Templates
  • Voting

What people use each for

The jobs each tool is most often brought in to do.

Fastmail

  • Someone who wants their email address tied to a domain they own rather than a free provider they do notnot FigJam
  • A small business wanting hosted mail on its own domain without running mail server infrastructurenot FigJam
  • A person leaving Gmail specifically to stop an ad-funded provider processing their mailnot FigJam
  • A household migrating several accounts to one paid provider with shared billingnot FigJam

FigJam

  • Teams running collaborative brainstorming and whiteboarding sessions bundled into an existing Figma plannot Fastmail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fastmail

  • It does not provide end-to-end encryption by default, so users specifically wanting zero-knowledge mail should compare it against Proton Mail or Tuta rather than assume parity.
  • Moving to Fastmail is a real migration with DNS changes for a custom domain, unlike installing a client such as Spark or Bluemail over an existing account.
  • There is no free tier at all, so a user just wanting to try it commits to a paid trial rather than a permanently free option.
  • Storage limits on the entry Basic plan are modest next to the free allowance Gmail gives, and heavy attachment users will need Standard or above.
  • Being based in Australia means it falls under Australian data access law, which some privacy-focused buyers weigh differently from Swiss or German jurisdictions used by Proton Mail and Tuta.

FigJam

  • Organization and Enterprise tiers are billed annually only, with no monthly billing option
  • Free Starter plan caps AI credit usage at 150 credits per day and 500 per month, well below the 3,000 monthly AI credits on a Professional full seat

Pricing, plan by plan

Fastmail

$3/month
  • Basic$3/month
    • 6GB storage
    • No custom domain support
    • Core mail, calendar and contacts
  • Standard$5/month
    • 60GB storage
    • Custom domain support
    • Masked email and aliases
  • Professional$9/month
    • 150GB storage
    • Multiple custom domains
    • Priority support

FigJam

Free
  • FreeFree
    • Unlimited editable boards
    • Basic tools
    • Unlimited viewers
  • Paid$5/month
    • Everything in Free
    • Advanced templates
    • Moderation tools

Which should you pick?

Choose Fastmail if

  • You need custom domain hosting.
  • You work on Web, iOS, Android, macOS, Windows.
  • You also want masked email.
Fastmail review

Choose FigJam if

  • You need infinite whiteboard.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want real-time collaboration.
FigJam review

Questions people ask

Is Fastmail or FigJam better?
Neither clearly leads. Fastmail starts at $3/month and FigJam at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fastmail or FigJam?
FigJam has a free tier; the other does not. Paid plans start at $3/month for Fastmail and Free for FigJam.
Does Fastmail or FigJam run on more platforms?
Fastmail runs on Web, iOS, Android, macOS, Windows. FigJam runs on Web, Windows, Macos, Ios, Android.
Can I use FigJam for free?
Yes. FigJam has a free tier, so you can try it without paying. Fastmail starts at $3/month.
What is Fastmail best used for?
Fastmail is most often used for someone who wants their email address tied to a domain they own rather than a free provider they do not, a small business wanting hosted mail on its own domain without running mail server infrastructure, a person leaving gmail specifically to stop an ad-funded provider processing their mail, a household migrating several accounts to one paid provider with shared billing. Of those, someone who wants their email address tied to a domain they own rather than a free provider they do not and a small business wanting hosted mail on its own domain without running mail server infrastructure are not what FigJam is typically brought in for.
What can Fastmail do that FigJam cannot?
Fastmail covers Custom domain hosting, Masked email, Unlimited aliases, Integrated calendar and contacts. FigJam covers Infinite whiteboard, Real-time collaboration, Sticky notes, Drawing tools.

Answered from the vendors’ own pages

Fastmail: Is Fastmail a client like Spark, or does it host my email?

It hosts the mailbox itself; there is no separate provider underneath it the way Spark sits over Gmail.

FigJam: Is FigJam included with Figma or sold separately?

FigJam is included at no additional cost with all Figma plans, from the free Starter plan through Enterprise.

Source
Fastmail: Does Fastmail offer end-to-end encryption?

Not by default in the way Proton Mail or Tuta do; its privacy position rests on being subscription-funded rather than ad-funded.

FigJam: How many AI credits does each Figma plan include for FigJam?

The Professional plan includes 3,000 AI credits per month, Organization plan includes 3,500 AI credits per month, and Enterprise plan includes 4,250 AI credits per month. Starter (free) does not include AI features.

Source
Fastmail: Can I use my own domain?

Yes, from the Standard plan up, with full alias and masked email support.

FigJam: What can I do with FigJam's open sessions feature?

FigJam allows anyone to join open sessions for 24 hours without needing a Figma account, and you can create unlimited open sessions across your team.

Source
FigJam: What diagramming capabilities does FigJam include?

FigJam includes advanced shapes for technical diagramming such as AWS, GCP, Azure, and Kubernetes components, plus standard diagramming tools and connectors. All these features are available on every paid plan.

Source
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