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Software Development · head to head

Factory vs Traceloop

Factory logo

Factory

Software Development

The autonomy stack for enterprise teams

From
$20/month
Rated
-
Full reviewWebsite
Traceloop logo

Traceloop

Logging

LLM reliability platform with open-source observability and evaluation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Traceloop has a free tier, so it costs nothing to try first.
  • Each has a real cost: Factory business and Enterprise plans require direct sales contact for pricing; Traceloop free tier limited to 50k spans per month and 24-hour retention, restricting production use

Where they differ

Only the attributes on which Factory and Traceloop actually diverge.

Attributes where Factory and Traceloop differ
AttributeFactoryTraceloop
Starting price$20/monthFree
Pricing modelsubscriptionFreemium with pay-as-you-go enterprise option
Free tierNoYes
PlatformsWebCloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby
CategorySoftware DevelopmentLogging

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Factory

Nothing recorded that Traceloop does not also cover.

Only in Traceloop

  • Open-source SDK (OpenLLMetry)
  • Multi-provider support
  • Observability platform integration
  • Framework support
  • Monitoring dashboard
  • Evaluation system
  • Deployment flexibility

What people use each for

The jobs each tool is most often brought in to do.

Factory

  • AI agent development and deploymentnot Traceloop
  • Multi-platform automationnot Traceloop
  • Background task executionnot Traceloop
  • Agent orchestrationnot Traceloop

Traceloop

  • Monitoring LLM application performance in productionnot Factory
  • Instrumenting LLM apps with minimal code overheadnot Factory
  • Continuous evaluation and quality scoring of LLM outputsnot Factory
  • Debugging LLM application issues with full trace visibilitynot Factory
  • Integrating observability data into existing monitoring stacksnot Factory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Factory

  • Business and Enterprise plans require direct sales contact for pricing
  • Individual plans (Pro, Plus, Max) have limited feature details

Traceloop

  • Free tier limited to 50k spans per month and 24-hour retention, restricting production use
  • Company acquisition by ServiceNow creates uncertainty about future roadmap
  • Requires integration with separate observability platforms for visualization
  • Less feature-rich than dedicated LLM evaluation platforms

Pricing, plan by plan

Factory

$20/month
  • Pro$20/month
    • Agent-native multi-platform experience
    • Desktop, CLI, and SDK access
    • Cloud and local background agents
  • Plus$100/month
    • Everything in Pro
    • Approximately 5x usage limits
    • Droid Computers for remote agents
  • Max$200/month
    • Everything in Plus
    • Approximately 10x usage limits
    • Early access to new features
  • Business$null/mo

Traceloop

Free
  • FreeFree
    • 50,000 spans per month
    • Up to 5 seats
    • 24-hour data retention
  • Enterprise$undefined/custom
    • Unlimited spans per month
    • Unlimited seats
    • Custom data retention

Which should you pick?

Choose Factory if

Nothing in the data separates Factory from Traceloop on the points above - pick on price and on how each one feels to use.

Factory review

Choose Traceloop if

  • You need open-source sdk (openllmetry).
  • You want to start without paying.
  • You work on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
  • You also want multi-provider support.
Traceloop review

Questions people ask

Is Factory or Traceloop better?
Neither clearly leads. Factory starts at $20/month and Traceloop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Factory or Traceloop?
Traceloop has a free tier; the other does not. Paid plans start at $20/month for Factory and Free for Traceloop.
Does Factory or Traceloop run on more platforms?
Factory runs on Web. Traceloop runs on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
Can I use Traceloop for free?
Yes. Traceloop has a free tier, so you can try it without paying. Factory starts at $20/month.
What is Factory best used for?
Factory is most often used for ai agent development and deployment, multi-platform automation, background task execution, agent orchestration. Of those, ai agent development and deployment and multi-platform automation are not what Traceloop is typically brought in for.
What can Factory do that Traceloop cannot?
Traceloop covers Open-source SDK (OpenLLMetry), Multi-provider support, Observability platform integration, Framework support.

Answered from the vendors’ own pages

Factory: What is Factory.ai's pricing?

Factory.ai offers individual plans starting at USD$20 per month for Pro, USD$100 per month for Plus, and USD$200 per month for Max. Team plans including Business and Enterprise tiers are available at custom pricing based on the number of seats required.

Source
Traceloop: Is OpenLLMetry open-source?

Yes, OpenLLMetry is Traceloop's open-source SDK built on OpenTelemetry standards. It allows teams to instrument LLM applications with just 2 lines of code and send data to 25+ observability platforms.

Source
Factory: What are the usage limits for each plan?

The Pro plan is the baseline tier. Plus provides approximately 5 times the usage limits of Pro, while Max provides approximately 10 times the usage limits of Pro. Exact usage limits are not specified on the pricing page.

Source
Traceloop: What is the impact of ServiceNow acquisition?

Traceloop is joining ServiceNow, representing a strategic acquisition that will broaden enterprise adoption and integration capabilities. Current operations continue with free and enterprise options available.

Source
Factory: What AI models are included with Factory.ai?

All Factory.ai plans include access to GPT-5, Claude Opus and Sonnet, Google Gemini, and open-weight models. Business and Enterprise plans also include dedicated compute with partitioned inference and options for on-premise deployment.

Source
Traceloop: How many LLM providers and frameworks does Traceloop support?

Traceloop supports 20+ LLM providers including OpenAI and Anthropic, and integrates with frameworks like LangChain and LlamaIndex. It can send data to 25+ observability platforms.

Source
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