Softwr

Logging · head to head

Airbrake vs Factory

Airbrake logo

Airbrake

Logging

Error Tracking and Performance Monitoring

From
Free
Rated
-
Factory logo

Factory

Software Development

The autonomy stack for enterprise teams

From
$20/month
Rated
-

The short version

  • Only Airbrake has a free tier, so it costs nothing to try first.
  • Each has a real cost: Airbrake data retention is 30 days on every plan, including the $799 a month Business tier; Factory business and Enterprise plans require direct sales contact for pricing

Where they differ

Only the attributes on which Airbrake and Factory actually diverge.

Attributes where Airbrake and Factory differ
AttributeAirbrakeFactory
Starting priceFree$20/month
Free tierYesNo
PlatformsWeb, ApiWeb
CategoryLoggingSoftware Development
Founded2008Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Airbrake

  • Error tracking
  • Performance monitoring
  • Deploy tracking
  • Custom notifications
  • API
  • Webhooks
  • REST
  • Web support

Only in Factory

Nothing recorded that Airbrake does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Airbrake

  • Error and exception monitoring for web applicationsnot Factory
  • Performance monitoring alongside error trackingnot Factory
  • Alerting a team when a deploy introduces a spike in errorsnot Factory
  • Tracking errors across multiple projects in one accountnot Factory

Factory

  • AI agent development and deploymentnot Airbrake
  • Multi-platform automationnot Airbrake
  • Background task executionnot Airbrake
  • Agent orchestrationnot Airbrake

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Airbrake

  • Data retention is 30 days on every plan, including the $799 a month Business tier
  • The entry plan at $19 a month covers 25,000 errors and 7,500 events
  • Errors beyond the plan quota are billed on demand
  • Audit logs and spike forgiveness require the Pro tier
  • The lowest tier is limited to 1 user and 1 team

Factory

  • Business and Enterprise plans require direct sales contact for pricing
  • Individual plans (Pro, Plus, Max) have limited feature details

Pricing, plan by plan

Airbrake

Free
  • Tier 1 (Dev + errors)$19/month
    • 25,000 errors per month
    • 1 user
    • 1 team
  • Tier 2 (Basic + errors)$38/month
    • 100,000 errors per month
    • Unlimited users
    • 3 teams
  • Pro$76/month
    • Unlimited users
    • Unlimited teams
    • Unlimited projects
  • Tier 5 (Growth)$299/month
    • 1 million errors per month

Factory

$20/month
  • Pro$20/month
    • Agent-native multi-platform experience
    • Desktop, CLI, and SDK access
    • Cloud and local background agents
  • Plus$100/month
    • Everything in Pro
    • Approximately 5x usage limits
    • Droid Computers for remote agents
  • Max$200/month
    • Everything in Plus
    • Approximately 10x usage limits
    • Early access to new features
  • Business$null/mo

Which should you pick?

Choose Airbrake if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want performance monitoring.

Choose Factory if

Nothing in the data separates Factory from Airbrake on the points above - pick on price and on how each one feels to use.

Questions people ask

Is Airbrake or Factory better?
Neither clearly leads. Airbrake starts at Free and Factory at $20/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Airbrake or Factory?
Airbrake has a free tier; the other does not. Paid plans start at Free for Airbrake and $20/month for Factory.
Does Airbrake or Factory run on more platforms?
Airbrake runs on Web, Api. Factory runs on Web.
Can I use Airbrake for free?
Yes. Airbrake has a free tier, so you can try it without paying. Factory starts at $20/month.
What is Airbrake best used for?
Airbrake is most often used for error and exception monitoring for web applications, performance monitoring alongside error tracking, alerting a team when a deploy introduces a spike in errors, tracking errors across multiple projects in one account. Of those, error and exception monitoring for web applications and performance monitoring alongside error tracking are not what Factory is typically brought in for.
What can Airbrake do that Factory cannot?
Airbrake covers Error tracking, Performance monitoring, Deploy tracking, Custom notifications.

Answered from the vendors’ own pages

Airbrake: What is the lowest-cost Airbrake plan and what does it include?

Tier 1 costs $19 per month and includes 25,000 errors per month, 1 user seat, 1 team, and unlimited projects. This plan targets individual developers. A 10% discount applies when paying annually ($17.10 per month).

Source
Factory: What is Factory.ai's pricing?

Factory.ai offers individual plans starting at USD$20 per month for Pro, USD$100 per month for Plus, and USD$200 per month for Max. Team plans including Business and Enterprise tiers are available at custom pricing based on the number of seats required.

Source
Airbrake: Which Airbrake plan is marked as the best value?

The Pro plan at $76 per month is marked as Best Value. It includes unlimited users, unlimited teams, unlimited projects, audit logs, and spike forgiveness. Annual billing provides a 10% discount ($68 per month).

Source
Factory: What are the usage limits for each plan?

The Pro plan is the baseline tier. Plus provides approximately 5 times the usage limits of Pro, while Max provides approximately 10 times the usage limits of Pro. Exact usage limits are not specified on the pricing page.

Source
Airbrake: How many errors per month does each Airbrake tier allow?

Tier 1 allows 25,000 errors per month at $19/month. Tier 2 allows 100,000 errors at $38/month. Tier 4 allows 300,000 errors at $129/month. Tier 5 allows 1 million errors at $299/month. Tier 6 allows 5 million errors at $799/month.

Source
Factory: What AI models are included with Factory.ai?

All Factory.ai plans include access to GPT-5, Claude Opus and Sonnet, Google Gemini, and open-weight models. Business and Enterprise plans also include dedicated compute with partitioned inference and options for on-premise deployment.

Source
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