Softwr

Software · head to head

Eventbrite vs HubSpot CRM

Eventbrite logo

Eventbrite

Software

Where event planners thrive

From
Free
Rated
-
Full reviewWebsite
HubSpot CRM logo

HubSpot CRM

Software

Free CRM for sales and marketing

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Eventbrite service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry; HubSpot CRM starter tier starts at 15 USD per month per seat and Enterprise features like single sign-on require the 75 USD per month per seat tier
  • They diverge on capability: Eventbrite covers Event Discovery, HubSpot CRM covers Contact management.

Where they differ

Only the attributes on which Eventbrite and HubSpot CRM actually diverge.

Attributes where Eventbrite and HubSpot CRM differ
AttributeEventbriteHubSpot CRM
Pricing modelUnknownfreemium
PlatformsWeb, iOS, AndroidWeb, Mobile iOS, Mobile Android

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown), founded (2006).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Eventbrite

  • Event Discovery
  • Ticketing
  • Event Management
  • Marketing Tools
  • Analytics
  • Virtual Events
  • Mailchimp
  • Zoom

Only in HubSpot CRM

  • Contact management
  • Deal tracking
  • Email
  • Reporting
  • Automation
  • Slack
  • GitHub
  • Zapier

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Eventbrite

  • Selling tickets for concerts, festivals and nightlife eventsnot HubSpot CRM
  • Running conferences and corporate events with registrationnot HubSpot CRM
  • Nonprofit fundraising eventsnot HubSpot CRM
  • Reserved seating and timed entry admissionnot HubSpot CRM
  • Promoting events through the Eventbrite marketplace and paid adsnot HubSpot CRM

HubSpot CRM

  • Video Conferencingnot Eventbrite
  • Team Collaborationnot Eventbrite
  • Project Managementnot Eventbrite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Eventbrite

  • Service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • Holds 20% of net sales in reserve until event completion and delays payout 3 days after event, creating cash flow problems for organizers
  • Limited event page customization with no white-label option and events must be registered on eventbrite.com domain

HubSpot CRM

  • Starter tier starts at 15 USD per month per seat and Enterprise features like single sign-on require the 75 USD per month per seat tier

Pricing, plan by plan

Eventbrite

Free
  • FreeFree
    • Unlimited free events
    • No platform fees for free events
  • Pro$15/month
    • Email marketing
    • Custom branding
    • Advanced analytics

HubSpot CRM

Free
  • FreeFree
    • CRM
    • Landing pages
    • Email
  • Starter$50/month
    • Email campaigns
    • Advanced features
    • Support
  • Professional$800/month
    • Advanced automation
    • Custom integration
    • Support

Which should you pick?

Choose Eventbrite if

  • You need event discovery.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want ticketing.
Eventbrite review

Choose HubSpot CRM if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want deal tracking.
HubSpot CRM review

Questions people ask

Is Eventbrite or HubSpot CRM better?
Neither clearly leads. Eventbrite starts at Free and HubSpot CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Eventbrite or HubSpot CRM?
Eventbrite starts at Free and HubSpot CRM at Free.
Does Eventbrite or HubSpot CRM run on more platforms?
Eventbrite runs on Web, iOS, Android. HubSpot CRM runs on Web, Mobile iOS, Mobile Android.
Can I use Eventbrite for free?
Both have a free tier, so you can try either at no cost before committing.
What is Eventbrite best used for?
Eventbrite is most often used for selling tickets for concerts, festivals and nightlife events, running conferences and corporate events with registration, nonprofit fundraising events, reserved seating and timed entry admission. Of those, selling tickets for concerts, festivals and nightlife events and running conferences and corporate events with registration are not what HubSpot CRM is typically brought in for.
What can Eventbrite do that HubSpot CRM cannot?
Eventbrite covers Event Discovery, Ticketing, Event Management, Marketing Tools. HubSpot CRM covers Contact management, Deal tracking, Email, Reporting. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Eventbrite: Is Eventbrite free for hosting free events?

Yes, Eventbrite is completely free for events with free tickets. You can publish unlimited free events with no platform fees, service fees, or payment processing fees. Features like custom branding and advanced analytics are only available on paid plans.

Source
Eventbrite: What are the fees for paid-ticket events in the US?

Eventbrite charges 3.7% plus $1.79 per ticket sold, plus 2.9% payment processing fee per order. Organizers can pass these fees to attendees or absorb them.

Source
Eventbrite: When do I receive payments from ticket sales?

Payouts are sent 3 days after your event ends (or on a custom schedule if you set one), and funds appear in your bank account within 5 business days in the US or 7 days internationally. Eventbrite also holds 20% in reserve until after the event to cover refunds and chargebacks.

Source
Eventbrite: Can I customize branding on my event page?

Customization is limited to basic colors and images. You cannot white-label the event page or remove Eventbrite branding, and all registration flows pass through Eventbrite's domain, not your own.

Source
Eventbrite: Does Eventbrite offer an API for integrations?

Yes, Eventbrite provides an OAuth API for developers to build custom integrations. Full documentation is available on their platform portal with support for app authentication and API keys.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Eventbrite

More on HubSpot CRM

Keep looking

Other head to heads