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Software · head to head

Duck Creek vs SailPoint

Duck Creek logo

Duck Creek

Software

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite
SailPoint logo

SailPoint

Software

Identity governance for insurance operations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Duck Creek pricing is not published; sold by quote through a sales process; SailPoint the Internet Archive's capture of SailPoint's homepage on 30 December 2019 named specific integrations (AWS, Cerner, Epic, Office 365, Salesforce, SAP, ServiceNow, Workday) and compliance frameworks covered (CCPA, FISMA, GDPR, HIPAA, SOX), but no price figure was published on the page.
  • They diverge on capability: Duck Creek covers Policy administration, SailPoint covers Identity governance.

Where they differ

Only the attributes on which Duck Creek and SailPoint actually diverge.

Attributes where Duck Creek and SailPoint differ
AttributeDuck CreekSailPoint
Pricing modelquotesubscription
PlatformsWebWeb, On-premise
Founded20032005

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Document management

Only in SailPoint

  • Identity governance
  • Access management
  • Compliance automation
  • Risk analytics
  • Reporting
  • Audit trails
  • API access
  • Integration support

Both cover

  • SOC2
  • ISO27001
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Duck Creek

  • Policy administrationnot SailPoint
  • Claims managementnot SailPoint
  • Rating and billingnot SailPoint
  • Underwriting automationnot SailPoint
  • Enterprise insurance operationsnot SailPoint

SailPoint

  • Access controlnot Duck Creek
  • Compliance managementnot Duck Creek

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

SailPoint

  • The Internet Archive's capture of SailPoint's homepage on 30 December 2019 named specific integrations (AWS, Cerner, Epic, Office 365, Salesforce, SAP, ServiceNow, Workday) and compliance frameworks covered (CCPA, FISMA, GDPR, HIPAA, SOX), but no price figure was published on the page.

Pricing, plan by plan

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

SailPoint

On request
  • Enterprise$undefined/month
    • Identity governance
    • Access management
    • Compliance monitoring

Which should you pick?

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Choose SailPoint if

  • You need identity governance.
  • You work on Web, On-premise.
  • You also want access management.
SailPoint review

Questions people ask

Is Duck Creek or SailPoint better?
Neither clearly leads. Duck Creek starts at On request and SailPoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duck Creek or SailPoint?
Duck Creek starts at On request and SailPoint at On request.
Does Duck Creek or SailPoint run on more platforms?
Duck Creek runs on Web. SailPoint runs on Web, On-premise.
What is Duck Creek best used for?
Duck Creek is most often used for policy administration, claims management, rating and billing, underwriting automation. Of those, policy administration and claims management are not what SailPoint is typically brought in for.
What can Duck Creek do that SailPoint cannot?
Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. SailPoint covers Identity governance, Access management, Compliance automation, Risk analytics. Both handle SOC2, ISO27001, Cloud deployment, Web support.
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Related pages

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