Softwr

Software · head to head

Doodle vs Groove

Doodle logo

Doodle

Software

Find the best time for anything

From
Free
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Only Doodle has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doodle free plan restricted to one active poll and one booking page with 10-slot limit; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: Doodle covers Group polls, Groove covers Shared inbox.

Where they differ

Only the attributes on which Doodle and Groove actually diverge.

Attributes where Doodle and Groove differ
AttributeDoodleGroove
Starting priceFree$12/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, Mobile (iOS, Android)Web, Ios, Android
Founded20072011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doodle

  • Group polls
  • 1:1 scheduling
  • Booking pages
  • Calendar sync
  • Time zone support
  • Google Calendar
  • Outlook
  • Zoom

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Salesforce
  • Zapier

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Doodle

  • Schedulingnot Groove
  • Appointment bookingnot Groove
  • Time trackingnot Groove
  • Resource managementnot Groove
  • Team coordinationnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot Doodle
  • Handling email, chat and messaging support in one queuenot Doodle

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doodle

  • Free plan restricted to one active poll and one booking page with 10-slot limit
  • Free users see excessive advertisements on booking pages
  • Limited customization options for poll types and response formats
  • Mobile app experiences bugs and has less polished interface than desktop version

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

Doodle

Free

No published plan breakdown. See the Doodle review.

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose Doodle if

  • You need group polls.
  • You want to start without paying.
  • You work on Web, Mobile (iOS, Android).
  • You also want 1:1 scheduling.
Doodle review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is Doodle or Groove better?
Neither clearly leads. Doodle starts at Free and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doodle or Groove?
Doodle has a free tier; the other does not. Paid plans start at Free for Doodle and $12/month for Groove.
Does Doodle or Groove run on more platforms?
Doodle runs on Web, Mobile (iOS, Android). Groove runs on Web, Ios, Android.
Can I use Doodle for free?
Yes. Doodle has a free tier, so you can try it without paying. Groove starts at $12/month.
What is Doodle best used for?
Doodle is most often used for scheduling, appointment booking, time tracking, resource management. Of those, scheduling and appointment booking are not what Groove is typically brought in for.
What can Doodle do that Groove cannot?
Doodle covers Group polls, 1:1 scheduling, Booking pages, Calendar sync. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Doodle: Does Doodle offer a free plan?

Yes. Doodle's free plan includes one active group poll, one booking page, and one 1:1 meeting, limited to 10 slots per poll with ads displayed. Premium plans start at $15/month.

Source
Doodle: What are Doodle's pricing plans?

Professional plan costs $15/month (or $132/year). Team plan costs $19.95/user/month (or $8.95/user/month billed annually) with a two-seat minimum.

Source
Doodle: Does Doodle integrate with calendar apps?

Yes. Doodle integrates with Google Calendar and Outlook Calendar to prevent double-bookings. Slack integration allows poll creation and sharing directly in Slack channels.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Doodle

More on Groove

Keep looking

Other head to heads