Softwr

Software · head to head

Cal.com vs Groove

Cal.com logo

Cal.com

Software

Scheduling infrastructure for everyone

From
Free
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Only Cal.com has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cal.com free plan limited to single user only; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: Cal.com covers Custom booking pages, Groove covers Shared inbox.

Where they differ

Only the attributes on which Cal.com and Groove actually diverge.

Attributes where Cal.com and Groove differ
AttributeCal.comGroove
Starting priceFree$12/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Mobile app, Browser extensionWeb, Ios, Android
Founded20212011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cal.com

  • Custom booking pages
  • Team scheduling
  • Collective scheduling
  • Routing forms
  • Webhooks
  • Google Calendar
  • Outlook
  • Zoom

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cal.com

  • Schedule meetings and manage availabilitynot Groove
  • Accept payments via Stripe and PayPalnot Groove
  • Integrate with Salesforce and HubSpotnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot Cal.com
  • Handling email, chat and messaging support in one queuenot Cal.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cal.com

  • Free plan limited to single user only
  • Free plan restricted to 1 user account
  • Teams plan requires yearly billing at $12/user/month
  • Organizations plan requires yearly billing at $28/user/month
  • Free plan lacks team collaboration features

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

Cal.com

Free

No published plan breakdown. See the Cal.com review.

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose Cal.com if

  • You need custom booking pages.
  • You want to start without paying.
  • You work on Web, Mobile app, Browser extension.
  • You also want team scheduling.
Cal.com review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is Cal.com or Groove better?
Neither clearly leads. Cal.com starts at Free and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cal.com or Groove?
Cal.com has a free tier; the other does not. Paid plans start at Free for Cal.com and $12/month for Groove.
Does Cal.com or Groove run on more platforms?
Cal.com runs on Web, Mobile app, Browser extension. Groove runs on Web, Ios, Android.
Can I use Cal.com for free?
Yes. Cal.com has a free tier, so you can try it without paying. Groove starts at $12/month.
What is Cal.com best used for?
Cal.com is most often used for schedule meetings and manage availability, accept payments via stripe and paypal, integrate with salesforce and hubspot. Of those, schedule meetings and manage availability and accept payments via stripe and paypal are not what Groove is typically brought in for.
What can Cal.com do that Groove cannot?
Cal.com covers Custom booking pages, Team scheduling, Collective scheduling, Routing forms. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Web support.
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Related pages

More on Cal.com

More on Groove

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