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Doodle vs Jira Service Management

Doodle logo

Doodle

Software

Find the best time for anything

From
Free
Rated
-
Full reviewWebsite
Jira Service Management logo

Jira Service Management

Software

High-velocity service management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doodle free plan restricted to one active poll and one booking page with 10-slot limit; Jira Service Management the vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
  • They diverge on capability: Doodle covers Group polls, Jira Service Management covers Incident management.

Where they differ

Only the attributes on which Doodle and Jira Service Management actually diverge.

Attributes where Doodle and Jira Service Management differ
AttributeDoodleJira Service Management
Pricing modelUnknownsubscription
PlatformsWeb, Mobile (iOS, Android)Web, Ios, Android
Founded20072002

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doodle

  • Group polls
  • 1:1 scheduling
  • Booking pages
  • Calendar sync
  • Time zone support
  • Google Calendar
  • Outlook
  • Zoom

Only in Jira Service Management

  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Knowledge management
  • SLAs
  • Jira Software
  • Confluence

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Doodle

  • Schedulingnot Jira Service Management
  • Appointment bookingnot Jira Service Management
  • Time trackingnot Jira Service Management
  • Resource managementnot Jira Service Management
  • Team coordinationnot Jira Service Management

Jira Service Management

  • IT service managementnot Doodle
  • Incident responsenot Doodle
  • Change managementnot Doodle
  • Asset trackingnot Doodle

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doodle

  • Free plan restricted to one active poll and one booking page with 10-slot limit
  • Free users see excessive advertisements on booking pages
  • Limited customization options for poll types and response formats
  • Mobile app experiences bugs and has less polished interface than desktop version

Jira Service Management

  • The vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure

Pricing, plan by plan

Doodle

Free

No published plan breakdown. See the Doodle review.

Jira Service Management

Free
  • FreeFree
    • 3 agents
    • Ticket management
    • Knowledge base
  • Standard$20/month
    • Unlimited customers
    • 250 agents
    • 20 GB storage
  • Premium$45/month
    • Advanced incident management
    • Asset management
    • Change management
  • Enterprise$undefined/month
    • Unlimited sites
    • 24/7 support
    • Data residency

Which should you pick?

Choose Doodle if

  • You need group polls.
  • You want to start without paying.
  • You work on Web, Mobile (iOS, Android).
  • You also want 1:1 scheduling.
Doodle review

Choose Jira Service Management if

  • You need incident management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want change management.
Jira Service Management review

Questions people ask

Is Doodle or Jira Service Management better?
Neither clearly leads. Doodle starts at Free and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doodle or Jira Service Management?
Doodle starts at Free and Jira Service Management at Free.
Does Doodle or Jira Service Management run on more platforms?
Doodle runs on Web, Mobile (iOS, Android). Jira Service Management runs on Web, Ios, Android.
Can I use Doodle for free?
Both have a free tier, so you can try either at no cost before committing.
What is Doodle best used for?
Doodle is most often used for scheduling, appointment booking, time tracking, resource management. Of those, scheduling and appointment booking are not what Jira Service Management is typically brought in for.
What can Doodle do that Jira Service Management cannot?
Doodle covers Group polls, 1:1 scheduling, Booking pages, Calendar sync. Jira Service Management covers Incident management, Change management, Problem management, Asset management. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Doodle: Does Doodle offer a free plan?

Yes. Doodle's free plan includes one active group poll, one booking page, and one 1:1 meeting, limited to 10 slots per poll with ads displayed. Premium plans start at $15/month.

Source
Doodle: What are Doodle's pricing plans?

Professional plan costs $15/month (or $132/year). Team plan costs $19.95/user/month (or $8.95/user/month billed annually) with a two-seat minimum.

Source
Doodle: Does Doodle integrate with calendar apps?

Yes. Doodle integrates with Google Calendar and Outlook Calendar to prevent double-bookings. Slack integration allows poll creation and sharing directly in Slack channels.

Source
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Related pages

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