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Healthcare · head to head

Doctolib vs OrthoTrac

Doctolib logo

Doctolib

Healthcare

Patient booking and practice management for European healthcare professionals

From
On request
Rated
-
Full reviewWebsite
OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctolib availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.; OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.
  • They diverge on capability: Doctolib covers Patient booking marketplace, OrthoTrac covers Orthodontic treatment planning.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Doctolib and OrthoTrac actually diverge.

Attributes where Doctolib and OrthoTrac differ
AttributeDoctolibOrthoTrac
Starting priceOn request$399/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWindows, Web
CategoryHealthcareDental
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctolib

  • Patient booking marketplace
  • Practice agenda
  • Teleconsultation
  • Automated reminders
  • Electronic patient record
  • Carte Vitale and reimbursement
  • e-Prescription
  • Doctolib Team

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Imaging integration
  • Progress tracking
  • Appliance tracking
  • Referral management

What people use each for

The jobs each tool is most often brought in to do.

Doctolib

  • A French general practice that wants new patients to find and book it without a phone call, and needs Carte Vitale billing in the same toolnot OrthoTrac
  • A German physiotherapy clinic replacing a paper diary and cutting no-shows through automated SMS remindersnot OrthoTrac
  • A dental group with several sites that needs one shared agenda and per-site patient routingnot OrthoTrac
  • A specialist starting a new practice in Paris or Berlin who has no existing patient list and needs the directory as a source of referralsnot OrthoTrac

OrthoTrac

  • Orthodontic practice managementnot Doctolib
  • Treatment planningnot Doctolib
  • Contract managementnot Doctolib
  • Progress trackingnot Doctolib

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctolib

  • Availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.
  • No pricing is published anywhere on the site; every plan routes to a sales form, so a practice cannot budget or compare against alternatives without giving up contact details and sitting through a call.
  • Contracts run on a twelve month commitment per practitioner, so a practice that hires a locum or loses a partner mid-term keeps paying for the seat.
  • The commercial value is the marketplace listing rather than the software, which means leaving Doctolib costs a practice its inbound patient discovery, not just a data export; that asymmetry weakens the practice in every renewal negotiation.
  • Clinical depth is thinner than a dedicated electronic health record, so practices with complex documentation, coding or research requirements often run Doctolib for scheduling alongside a second clinical system and reconcile the two by hand.

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Pricing, plan by plan

Doctolib

On request
  • Doctolib Pro$undefined/month
    • Marketplace listing and patient booking
    • Practice agenda
    • SMS and email reminders

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Which should you pick?

Choose Doctolib if

  • You need patient booking marketplace.
  • You work on Web, iOS, Android.
  • You also want practice agenda.
Doctolib review

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Questions people ask

Is Doctolib or OrthoTrac better?
Neither clearly leads. Doctolib starts at On request and OrthoTrac at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctolib or OrthoTrac?
Doctolib starts at On request and OrthoTrac at $399/month.
Does Doctolib or OrthoTrac run on more platforms?
Doctolib runs on Web, iOS, Android. OrthoTrac runs on Windows, Web.
What is Doctolib best used for?
Doctolib is most often used for a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool, a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders, a dental group with several sites that needs one shared agenda and per-site patient routing, a specialist starting a new practice in paris or berlin who has no existing patient list and needs the directory as a source of referrals. Of those, a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool and a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders are not what OrthoTrac is typically brought in for.
What can Doctolib do that OrthoTrac cannot?
Doctolib covers Patient booking marketplace, Practice agenda, Teleconsultation, Automated reminders. OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing.

Answered from the vendors’ own pages

Doctolib: Can I use Doctolib in the UK or the US?

No. Doctolib operates in France, Germany and Italy only. There is no English-market offering.

Doctolib: Does Doctolib publish its prices?

No. Every tier on the site routes to a contact form, and quotes are per practitioner per month with a twelve month commitment.

Doctolib: Is Doctolib a full electronic health record?

Not really. It covers consultation notes, documents and prescribing, but practices with heavy clinical documentation needs usually keep a separate EHR.

Doctolib: What happens to my patient bookings if I leave?

You keep your patient data on export, but you lose the public listing, which is where a large share of new bookings originate.

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