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Cybersecurity · head to head

Diligent vs ShotSpotter

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Free plan
No
Full reviewWebsite
ShotSpotter logo

ShotSpotter

Government

Gunshot Detection Technology

From
$5000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Diligent the platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.; ShotSpotter shotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • They diverge on capability: Diligent covers Diligent Boards, ShotSpotter covers Gunshot Detection.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Diligent and ShotSpotter actually diverge.

Attributes where Diligent and ShotSpotter differ
AttributeDiligentShotSpotter
Starting priceOn request$5000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, WindowsWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown1996

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in ShotSpotter

  • Gunshot Detection
  • Location Triangulation
  • Real-time Alerts
  • Forensic Analysis
  • Historical Data
  • CAD Systems
  • 911 Centers
  • Camera Systems

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot ShotSpotter
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot ShotSpotter
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot ShotSpotter
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot ShotSpotter

ShotSpotter

  • Gunshot detection and location alerting for police departmentsnot Diligent
  • Directing patrol response to outdoor firearm dischargesnot Diligent
  • Building incident data for law enforcement analysisnot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.

ShotSpotter

  • ShotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • No pricing is published; the site routes to contact and demo requests with no published rate, minimum or cost driver
  • The service depends on an acoustic sensor array installed across a defined coverage area rather than being software alone

Pricing, plan by plan

Diligent

On request
  • Diligent One Platform$undefined/year
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

ShotSpotter

$5000/month
  • Detection Service$5000/month
    • Gunshot Detection
    • Real-time Alerts
    • Forensic Reports

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.
Diligent review

Choose ShotSpotter if

  • You need gunshot detection.
  • You work on Web, Ios, Android.
  • You also want location triangulation.
ShotSpotter review

Questions people ask

Is Diligent or ShotSpotter better?
Neither clearly leads. Diligent starts at On request and ShotSpotter at $5000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or ShotSpotter?
Diligent starts at On request and ShotSpotter at $5000/month.
Does Diligent or ShotSpotter run on more platforms?
Diligent runs on Web, iOS, Android, Windows. ShotSpotter runs on Web, Ios, Android.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what ShotSpotter is typically brought in for.
What can Diligent do that ShotSpotter cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. ShotSpotter covers Gunshot Detection, Location Triangulation, Real-time Alerts, Forensic Analysis.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

ShotSpotter: Does SoundThinking publish ShotSpotter pricing?

No. SoundThinking does not disclose ShotSpotter pricing on their website. Interested municipalities and organizations must request a consultation, contact the sales team, or book a demo.

Source
Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

ShotSpotter: How do I get a ShotSpotter quote?

SoundThinking directs prospects to book a demo, contact them directly, or request a consultation through their website. No self-serve pricing, calculator, or trial is available.

Source
Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

ShotSpotter: Who is ShotSpotter for?

ShotSpotter is a gunshot detection system designed for law enforcement and municipalities to improve public safety response.

Source
Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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