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Cybersecurity · head to head

Diligent vs Refact

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Free plan
No
Full reviewWebsite
Refact logo

Refact

Developer Tools

Autonomous AI coding agent for development tasks

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Refact has a free tier, so it costs nothing to try first.
  • Each has a real cost: Diligent the platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.; Refact requires configuration for optimal performance
  • They diverge on capability: Diligent covers Diligent Boards, Refact covers Autonomous agent workflows.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Diligent and Refact actually diverge.

Attributes where Diligent and Refact differ
AttributeDiligentRefact
Starting priceOn requestFree
Pricing modelquoteFreemium with paid tiers
Free tierNoYes
PlatformsWeb, iOS, Android, WindowsVS Code, Web
CategoryCybersecurityDeveloper Tools
FoundedUnknown2023

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in Refact

  • Autonomous agent workflows
  • IDE chat
  • Real-time code completions
  • GitHub integration
  • Database integration
  • On-premise deployment
  • Multi-LLM support
  • 25+ language support

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot Refact
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot Refact
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot Refact
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot Refact

Refact

  • Autonomous code generation for development tasksnot Diligent
  • End-to-end bug fixes and refactoringnot Diligent
  • Multi-language software development accelerationnot Diligent
  • Enterprise development with data privacy requirementsnot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.

Refact

  • Requires configuration for optimal performance
  • On-premise deployment adds operational complexity
  • Free tier limited by daily agent request quota
  • Coin system adds complexity to cost calculation

Pricing, plan by plan

Diligent

On request
  • Diligent One Platform$undefined/year
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

Refact

Free
  • FreeFree
    • Limited daily agent usage
    • Unlimited completions
    • 2,000 coins for agent and chat
  • Pro$10/month
    • 40 daily agent requests
    • 64k context window
    • 10,000 coins monthly
  • Enterprise$undefined/custom
    • On-premise deployment
    • Custom coin allocation
    • Fine-tuning support

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.
Diligent review

Choose Refact if

  • You need autonomous agent workflows.
  • You want to start without paying.
  • You work on VS Code, Web.
  • You also want ide chat.
Refact review

Questions people ask

Is Diligent or Refact better?
Neither clearly leads. Diligent starts at On request and Refact at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or Refact?
Refact has a free tier; the other does not. Paid plans start at On request for Diligent and Free for Refact.
Does Diligent or Refact run on more platforms?
Diligent runs on Web, iOS, Android, Windows. Refact runs on VS Code, Web.
Can I use Refact for free?
Yes. Refact has a free tier, so you can try it without paying. Diligent starts at On request.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what Refact is typically brought in for.
What can Diligent do that Refact cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. Refact covers Autonomous agent workflows, IDE chat, Real-time code completions, GitHub integration.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

Refact: How many programming languages does Refact support?

Refact supports 25+ programming languages including Python, JavaScript, Go, Rust, Java, C++, and many others.

Source
Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

Refact: Can I deploy Refact on-premises?

Yes. Refact offers on-premise deployment options for organizations requiring complete data control and privacy.

Source
Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

Refact: What LLMs does Refact support?

Refact works with multiple LLMs including Claude, GPT-4, and open-source models, giving you flexibility in model selection.

Source
Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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