Veterinary · head to head
Digitail vs Covetrus Pulse
Digitail
Veterinary
All-in-one cloud PIMS for veterinary practices with a pet owner app
- From
- On request
- Rated
- -
Covetrus Pulse
Veterinary
Veterinary operating system with pharmacy and client engagement
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Digitail quote-only pricing with no published rates; Covetrus Pulse ties clinical software to a supply and pharmacy relationship, which is a commercial dependency worth deciding on deliberately
- They diverge on capability: Digitail covers Pet owner app, Covetrus Pulse covers Practice management.
Where they differ
Only the attributes on which Digitail and Covetrus Pulse actually diverge.
| Attribute | Digitail | Covetrus Pulse |
|---|---|---|
| Platforms | Web, iOS, Android, Cloud | Web, Cloud, iOS, Android |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Veterinary).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Digitail
- Pet owner app
- Cloud PIMS
- Automated reminders
- Multi-location
Only in Covetrus Pulse
- Practice management
- Integrated prescription management
- Client engagement
- Analytics
What people use each for
The jobs each tool is most often brought in to do.
Digitail
- Clinics with poor vaccination reminder compliancenot Covetrus Pulse
- Practices wanting clients to self-book rather than phonenot Covetrus Pulse
- Multi-location groups on one systemnot Covetrus Pulse
Covetrus Pulse
- Practices dispensing heavily that want prescriptions filled without leaving the systemnot Digitail
- Groups wanting one platform across clinical, client and pharmacynot Digitail
- Clinics moving off legacy on-premise systems such as AVImarknot Digitail
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Digitail
- Quote-only pricing with no published rates
- The owner app only helps where clients actually install it, and adoption varies sharply by demographic
- Younger vendor than the established systems, with a shorter track record
Covetrus Pulse
- Ties clinical software to a supply and pharmacy relationship, which is a commercial dependency worth deciding on deliberately
- Quote-only pricing with no published rates
- Covetrus also owns older systems, and roadmap attention across a portfolio is a fair question
- Cloud-only, so consultations depend on clinic connectivity
Pricing, plan by plan
Digitail
On requestNo published plan breakdown. See the Digitail review.
Covetrus Pulse
On requestNo published plan breakdown. See the Covetrus Pulse review.
Which should you pick?
Choose Digitail if
- You need pet owner app.
- You work on Web, iOS, Android, Cloud.
- You also want cloud pims.
Choose Covetrus Pulse if
- You need practice management.
- You work on Web, Cloud, iOS, Android.
- You also want integrated prescription management.
Questions people ask
- Is Digitail or Covetrus Pulse better?
- Neither clearly leads. Digitail starts at On request and Covetrus Pulse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Digitail or Covetrus Pulse?
- Digitail starts at On request and Covetrus Pulse at On request.
- Does Digitail or Covetrus Pulse run on more platforms?
- Digitail runs on Web, iOS, Android, Cloud. Covetrus Pulse runs on Web, Cloud, iOS, Android.
- What is Digitail best used for?
- Digitail is most often used for clinics with poor vaccination reminder compliance, practices wanting clients to self-book rather than phone, multi-location groups on one system. Of those, clinics with poor vaccination reminder compliance and practices wanting clients to self-book rather than phone are not what Covetrus Pulse is typically brought in for.
- What can Digitail do that Covetrus Pulse cannot?
- Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location. Covetrus Pulse covers Practice management, Integrated prescription management, Client engagement, Analytics.
Answered from the vendors’ own pages
Digitail: What does Digitail cost?
Pricing is quoted per practice and not published.
Covetrus Pulse: What does Covetrus Pulse cost?
Pricing is quoted per practice and not published.
Digitail: What does the pet owner app do?
It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.
Covetrus Pulse: What makes it different?
Covetrus is an animal-health distributor and pharmacy, so prescription fulfilment and home delivery sit inside the same company rather than behind an integration.
Digitail: Does it support multiple clinics?
Yes, multi-location groups run under one account.
Covetrus Pulse: Is the supply relationship a concern?
It is worth deciding deliberately. The convenience is real, and so is tying your clinical system to a distributor you also buy from.