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Travel · head to head

Amadeus Selling Platform Connect vs Didi

Amadeus Selling Platform Connect logo

Amadeus Selling Platform Connect

Travel

Browser based agent booking desktop on the Amadeus GDS

From
On request
Rated
-
Full reviewWebsite
Didi logo

Didi

Travel

Dominant ride hailing app in China from Didi Chuxing, which acquired Uber China in 2016 and now operates almost entirely within China plus a handful of other markets

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Didi has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amadeus Selling Platform Connect the desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.; Didi uber does not operate ride hailing directly inside mainland China as a result of the 2016 acquisition deal, so travellers used to Uber have no equivalent option there and must use Didi or another local operator instead.
  • They diverge on capability: Amadeus Selling Platform Connect covers Graphical PNR management, Didi covers Ride hailing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amadeus Selling Platform Connect and Didi actually diverge.

Attributes where Amadeus Selling Platform Connect and Didi differ
AttributeAmadeus Selling Platform ConnectDidi
Starting priceOn requestFree
Pricing modelquoteFree app, pay per ride with dynamic pricing
Free tierNoYes
PlatformsWebiOS, Android

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amadeus Selling Platform Connect

  • Graphical PNR management
  • Cryptic command line
  • Air availability and fare display
  • NDC content
  • Hotel and car booking
  • Ticketing and revalidation
  • Queues and office profiles
  • Smart Keys and scripting

Only in Didi

  • Ride hailing
  • Bike and e-bike share
  • Designated driver service
  • International operations
  • In-app payments
  • Corporate accounts

What people use each for

The jobs each tool is most often brought in to do.

Amadeus Selling Platform Connect

  • A travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketingnot Didi
  • A consolidator issuing tickets on behalf of sub agents that needs shared queues and office profilesnot Didi
  • An airline city ticket office selling and reissuing tickets directly to walk in customersnot Didi
  • A leisure agency moving consultants off cryptic entries without losing access to the command line for complex faresnot Didi

Didi

  • A rider or visitor in mainland China needing the dominant local ride hailing option, given Uber does not operate directly therenot Amadeus Selling Platform Connect
  • A rider in Brazil or Mexico comparing Didi directly against Uber as genuine competing optionsnot Amadeus Selling Platform Connect
  • Someone in a Chinese city wanting the designated driver service to get a personal car home after drinkingnot Amadeus Selling Platform Connect
  • A business traveller in China needing expensed ride accounts through Didi corporate featuresnot Amadeus Selling Platform Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amadeus Selling Platform Connect

  • The desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
  • Segment incentive agreements carry minimum volume commitments, and agencies that shift traffic to direct airline NDC links or a second GDS can trigger shortfall clawbacks that dwarf any software saving.
  • The graphical layer does not cover every function, so experienced agents still drop into cryptic entries for reissues, complex fare builds and queue work, which keeps the training burden high for new hires.
  • NDC content sits alongside legacy EDIFACT content rather than replacing it, so agents face two ways of booking the same airline with different servicing rules, and post booking changes on NDC orders are more limited.
  • It is a per agent desktop with no meaningful self service layer, so corporates cannot let travellers book directly and agencies must staff every transaction, which caps productivity in low value leisure bookings.

Didi

  • Uber does not operate ride hailing directly inside mainland China as a result of the 2016 acquisition deal, so travellers used to Uber have no equivalent option there and must use Didi or another local operator instead.
  • Didi faced a major Chinese cybersecurity review and app store removal in 2021 following its US stock listing, related to data handling concerns, which is a relevant fact for anyone assessing how the platform manages user data under Chinese regulatory oversight.
  • The international-market apps in countries like Brazil and Mexico are separate products from the dominant China platform, and feature parity, support quality and market position differ meaningfully between them.
  • Payment methods within China rely heavily on WeChat Pay and Alipay integration, which can be a barrier for foreign visitors without a linked Chinese payment account.
  • As with the rest of the ride hailing category, fares are dynamic with demand-based surge and no published flat rate card, making advance cost estimation difficult during peak periods.

Pricing, plan by plan

Amadeus Selling Platform Connect

On request
  • Selling Platform Connect$undefined/year
    • Bundled with an Amadeus GDS content and productivity agreement
    • Commercials are segment incentives and minimum annual segment volumes
    • Ticketing authority and IATA or accreditation requirements apply

Didi

Free
  • DidiFree
    • App is free; riders pay per trip at dynamic, demand-based fares
    • Fares vary significantly between mainland China and international markets like Brazil and Mexico
    • No published flat rate card, pricing varies by city, time and route

Which should you pick?

Choose Amadeus Selling Platform Connect if

  • You need graphical pnr management.
  • You also want cryptic command line.
Amadeus Selling Platform Connect review

Choose Didi if

  • You need ride hailing.
  • You want to start without paying.
  • You work on iOS, Android.
  • You also want bike and e-bike share.
Didi review

Questions people ask

Is Amadeus Selling Platform Connect or Didi better?
Neither clearly leads. Amadeus Selling Platform Connect starts at On request and Didi at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amadeus Selling Platform Connect or Didi?
Didi has a free tier; the other does not. Paid plans start at On request for Amadeus Selling Platform Connect and Free for Didi.
Does Amadeus Selling Platform Connect or Didi run on more platforms?
Amadeus Selling Platform Connect runs on Web. Didi runs on iOS, Android.
Can I use Didi for free?
Yes. Didi has a free tier, so you can try it without paying. Amadeus Selling Platform Connect starts at On request.
What is Amadeus Selling Platform Connect best used for?
Amadeus Selling Platform Connect is most often used for a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing, a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles, an airline city ticket office selling and reissuing tickets directly to walk in customers, a leisure agency moving consultants off cryptic entries without losing access to the command line for complex fares. Of those, a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing and a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles are not what Didi is typically brought in for.
What can Amadeus Selling Platform Connect do that Didi cannot?
Amadeus Selling Platform Connect covers Graphical PNR management, Cryptic command line, Air availability and fare display, NDC content. Didi covers Ride hailing, Bike and e-bike share, Designated driver service, International operations.

Answered from the vendors’ own pages

Amadeus Selling Platform Connect: Can a corporate buy Selling Platform Connect directly?

Practically no. It is sold to accredited travel agencies and airline ticket offices as part of an Amadeus GDS agreement. Corporates buy a self booking tool such as Cytric or a TMC service instead.

Didi: Does Uber operate in China?

No, not directly. Uber sold its China operations to Didi in 2016 in exchange for an equity stake in Didi, and does not run ride hailing directly inside mainland China as a result.

Amadeus Selling Platform Connect: Does it cost a per user licence fee?

Not usually. The commercial model is segment incentives paid to the agency against volume commitments, so the negotiation is about incentive rates and minimum segments, not seat price.

Didi: Where does Didi operate outside China?

In a smaller set of international markets including Brazil and Mexico, where it competes directly against Uber rather than holding the dominant position it has domestically.

Amadeus Selling Platform Connect: Does it support NDC?

Yes, airline NDC offers are retrieved through Amadeus Travel API and shown alongside EDIFACT content, but servicing rules for NDC orders differ and not every airline exposes the same change and refund functions.

Didi: What happened with the 2021 regulatory issue?

Chinese regulators conducted a cybersecurity review of Didi shortly after its US stock listing, related to data handling concerns, resulting in an app store removal and later fines; the app was reinstated to domestic stores after remediation.

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