Softwr

Productivity · head to head

DeskTime vs Supernormal

DeskTime logo

DeskTime

Productivity

Automatic computer activity tracking and productivity analytics

From
Free
Rated
-
Full reviewWebsite
Supernormal logo

Supernormal

Productivity

AI meeting notes captured from the desktop app without sending a bot into the call

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DeskTime screenshots are excluded from the Pro plan and start at Premium; Supernormal credit consumption varies by task complexity and no rate card is published, so a team cannot forecast whether fifty credits covers a month of work until it has spent one, which makes the paid tiers hard to size.
  • They diverge on capability: DeskTime covers Automatic activity tracking, Supernormal covers Bot-free desktop capture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DeskTime and Supernormal actually diverge.

Attributes where DeskTime and Supernormal differ
AttributeDeskTimeSupernormal
Pricing modelfreemiumPer month by credits
PlatformsWeb, IOS, Android, MacOS, Windows, LinuxWeb, macOS, Windows, Chrome
Founded2013Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Productivity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DeskTime

  • Automatic activity tracking
  • Application and website tracking
  • Daily reports
  • Weekly summaries
  • Privacy-first design
  • Detailed analytics
  • Goal setting
  • Mobile apps

Only in Supernormal

  • Bot-free desktop capture
  • Structured notes
  • Custom templates
  • Generated work output
  • Credit rollover
  • Admin governance
  • Sharing and search
  • Multi-platform capture

What people use each for

The jobs each tool is most often brought in to do.

DeskTime

  • Automatic time tracking of desktop app and website usagenot Supernormal
  • Measuring team productivity and idle timenot Supernormal
  • Scheduling shifts and tracking absencesnot Supernormal

Supernormal

  • Client-facing consultants whose customers refuse to admit a recording bot but who still need an accurate record of what was agreednot DeskTime
  • A recruiter running back-to-back interviews who wants structured notes per candidate without an extra participant appearing to the candidatenot DeskTime
  • A small team that wants meeting output turned directly into a document or deck rather than into a transcript someone must rewritenot DeskTime
  • A regulated organisation needing SSO, audit logs and retention controls over meeting records without deploying an enterprise suitenot DeskTime

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DeskTime

  • Screenshots are excluded from the Pro plan and start at Premium
  • Integrations and API access require the Premium plan
  • Shift scheduling requires the Premium plan
  • Enterprise is aimed at 200+ users and is priced by quote with no published rate
  • The advertised $6.42 and $9.17 per user rates require annual billing; monthly billing costs more
  • The trial lasts 14 days

Supernormal

  • Credit consumption varies by task complexity and no rate card is published, so a team cannot forecast whether fifty credits covers a month of work until it has spent one, which makes the paid tiers hard to size.
  • Team and Business include the same fifty credits, so the higher tier buys governance rather than capacity, and a heavy user hitting the ceiling gains nothing by upgrading.
  • Capturing without a visible bot removes the prompt that reminds participants they are being recorded, but not the legal consent obligation in two-party consent jurisdictions, and the product makes that omission easy.
  • Desktop capture depends on the application running on the meeting host's machine, so a participant joining from a phone, a locked-down corporate laptop or a browser without the extension gets nothing.
  • The category is crowded with better-funded competitors bundled into Zoom, Microsoft and Google subscriptions customers already pay for, which puts sustained pressure on a small independent vendor and on the value of standardising a team on it.

Pricing, plan by plan

DeskTime

Free
  • FreeFree
    • Activity tracking
    • Basic reports
    • Weekly emails
  • Pro$9/month
    • Everything in Free
    • Advanced reports
    • Detailed analytics

Supernormal

Free
  • FreeFree
    • 15 credits a month
    • Maximum 5 credits a day
    • Desktop meeting capture without bots
  • Team$20/month
    • 50 credits a month
    • No daily credit cap
    • Credit rollover
  • Business$40/month
    • 50 credits a month, the same allowance as Team
    • SSO
    • Audit logs

Which should you pick?

Choose DeskTime if

  • You need automatic activity tracking.
  • You want to start without paying.
  • You work on Web, IOS, Android, MacOS, Windows, Linux.
  • You also want application and website tracking.
DeskTime review

Choose Supernormal if

  • You need bot-free desktop capture.
  • You want to start without paying.
  • You work on Web, macOS, Windows, Chrome.
  • You also want structured notes.
Supernormal review

Questions people ask

Is DeskTime or Supernormal better?
Neither clearly leads. DeskTime starts at Free and Supernormal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DeskTime or Supernormal?
DeskTime starts at Free and Supernormal at Free.
Does DeskTime or Supernormal run on more platforms?
DeskTime runs on Web, IOS, Android, MacOS, Windows, Linux. Supernormal runs on Web, macOS, Windows, Chrome.
Can I use DeskTime for free?
Both have a free tier, so you can try either at no cost before committing.
What is DeskTime best used for?
DeskTime is most often used for automatic time tracking of desktop app and website usage, measuring team productivity and idle time, scheduling shifts and tracking absences. Of those, automatic time tracking of desktop app and website usage and measuring team productivity and idle time are not what Supernormal is typically brought in for.
What can DeskTime do that Supernormal cannot?
DeskTime covers Automatic activity tracking, Application and website tracking, Daily reports, Weekly summaries. Supernormal covers Bot-free desktop capture, Structured notes, Custom templates, Generated work output.

Answered from the vendors’ own pages

DeskTime: What are DeskTime's subscription tiers?

DeskTime offers Pro at $6.42/user/month (annual billing) for small teams and startups, Premium at $9.17/user/month (marked Most Popular) for hybrid and growing teams, and Enterprise with custom pricing for 200+ users.

Source
Supernormal: Does Supernormal join my meeting as a bot?

No. It captures from the desktop application, so no additional participant appears in the call. That is its main differentiator.

DeskTime: What features differentiate the Premium tier from Pro?

Premium adds screenshots, integrations & API, and shift scheduling compared to Pro's document title tracking and calendar integrations.

Source
Supernormal: How much does it cost?

Free gives 15 credits a month capped at 5 a day. Team is $20 a month and Business is $40 a month, both with 50 credits.

DeskTime: How long is the DeskTime free trial?

DeskTime offers a 14-day free trial. No credit card is required to start.

Source
Supernormal: What does a credit buy?

Credits are consumed by tasks and usage varies with complexity. The vendor does not publish per-task rates, which is the weak point of the pricing model.

DeskTime: What billing options does DeskTime offer?

DeskTime offers monthly or annual billing. Annual subscriptions include one complimentary month compared to monthly plan pricing. You can pay by credit card or PayPal.

Source
Supernormal: Do I still need consent to record?

Yes. Removing the visible bot does not remove the legal requirement in jurisdictions that require all parties to consent. Treat the absence of a prompt as a compliance risk, not a feature.

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