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ERP · head to head

DEAR Systems vs Maintenance Connection

DEAR Systems logo

DEAR Systems

ERP

Cloud inventory management for growing businesses

From
$349/month
Rated
-
Full reviewWebsite
Maintenance Connection logo

Maintenance Connection

Manufacturing

Enterprise CMMS from Accruent for multi-site asset management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page; Maintenance Connection implementation is a project measured in months, and the cost of that work frequently exceeds the first year of licensing
  • They diverge on capability: DEAR Systems covers Inventory control, Maintenance Connection covers Deep asset hierarchies.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DEAR Systems and Maintenance Connection actually diverge.

Attributes where DEAR Systems and Maintenance Connection differ
AttributeDEAR SystemsMaintenance Connection
Starting price$349/monthOn request
Pricing modelsubscriptionquote
PlatformsCloud, Web, MobileWeb, iOS, Android
CategoryERPManufacturing
Founded2012Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

Only in Maintenance Connection

  • Deep asset hierarchies
  • Labour and cost tracking
  • Multi-storeroom inventory
  • Preventive and predictive
  • Compliance reporting
  • Enterprise integration

What people use each for

The jobs each tool is most often brought in to do.

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot Maintenance Connection
  • Manufacturing with bills of materials and material requirements planningnot Maintenance Connection
  • Syncing stock and orders with Xero or QuickBooks Onlinenot Maintenance Connection
  • Multi warehouse stock control across unlimited locationsnot Maintenance Connection

Maintenance Connection

  • Multi-site manufacturing or healthcare estates with large asset registersnot DEAR Systems
  • Organisations that must evidence a maintenance regime to a regulatornot DEAR Systems
  • Operations replacing an ageing enterprise CMMS rather than papernot DEAR Systems
  • Estates needing maintenance integrated with ERP and financenot DEAR Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

Maintenance Connection

  • Implementation is a project measured in months, and the cost of that work frequently exceeds the first year of licensing
  • Pricing is entirely quote-based with no published entry point, so early comparison is impossible
  • The interface reflects its age and is a common objection from technicians used to consumer-grade mobile apps
  • Overpowered for single-site operations, where the configuration burden buys capability that will not be used
  • Accruent sells a broad portfolio, so the buying process involves more product than a maintenance team asked for

Pricing, plan by plan

DEAR Systems

$349/month
  • Standard$349/month
    • 5 users
    • 6000 annual sale orders
    • 2 e-commerce integrations
  • Pro$599/month
    • 10 users
    • 24000 annual sale orders
    • 4 e-commerce integrations
  • Advanced$1199/month
    • 15 users
    • 120000 annual sale orders
    • 6 e-commerce integrations
  • Omni$null/month
    • 8 users
    • Flexible annual sale orders
    • 5 e-commerce integrations

Maintenance Connection

On request
  • Maintenance Connection$undefined/year
    • Work and asset management
    • Multi-site
    • Inventory

Which should you pick?

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Choose Maintenance Connection if

  • You need deep asset hierarchies.
  • You work on Web, iOS, Android.
  • You also want labour and cost tracking.
Maintenance Connection review

Questions people ask

Is DEAR Systems or Maintenance Connection better?
Neither clearly leads. DEAR Systems starts at $349/month and Maintenance Connection at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Systems or Maintenance Connection?
DEAR Systems starts at $349/month and Maintenance Connection at On request.
Does DEAR Systems or Maintenance Connection run on more platforms?
DEAR Systems runs on Cloud, Web, Mobile. Maintenance Connection runs on Web, iOS, Android.
What is DEAR Systems best used for?
DEAR Systems is most often used for inventory and order management for wholesale and e-commerce sellers, manufacturing with bills of materials and material requirements planning, syncing stock and orders with xero or quickbooks online, multi warehouse stock control across unlimited locations. Of those, inventory and order management for wholesale and e-commerce sellers and manufacturing with bills of materials and material requirements planning are not what Maintenance Connection is typically brought in for.
What can DEAR Systems do that Maintenance Connection cannot?
DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing. Maintenance Connection covers Deep asset hierarchies, Labour and cost tracking, Multi-storeroom inventory, Preventive and predictive.

Answered from the vendors’ own pages

DEAR Systems: How much does Dear Systems (Cin7) cost?

Dear Systems pricing starts at $349/month for the Standard tier, $599/month for the Pro tier (most popular), $1199/month for Advanced, and custom pricing for the Omni enterprise solution.

Source
Maintenance Connection: Who is Maintenance Connection for?

Multi-site organisations with large asset registers and formal maintenance governance. Below that scale, the configuration effort is not repaid.

DEAR Systems: What features does each Dear Systems plan include?

Standard includes 5 users and 6000 annual orders. Pro (most popular) adds 10 users, 24000 orders, and MRP. Advanced provides 15 users, 120000 orders, and advanced warehouse management. Omni offers enterprise customization with flexible user and order limits.

Source
Maintenance Connection: What does it cost?

Not published. It is quoted, and implementation is a separate line that often exceeds first-year licensing.

DEAR Systems: How many users and integrations are included in Dear Systems plans?

Standard tier includes 5 users and 2 e-commerce integrations. Pro tier includes 10 users and 4 integrations. Advanced tier includes 15 users and 6 integrations. Additional users and integrations are available as paid add-ons.

Source
Maintenance Connection: How does it differ from MaintainX?

Almost entirely. This is an enterprise system configured to enforce an existing process; MaintainX is a mobile app a team adopts in a day. They rarely appear on the same shortlist honestly.

Maintenance Connection: Is it good for regulated industries?

That is its strongest case. Audit trails, evidence of preventive regimes and multi-site consistency are what it is built to produce.

Maintenance Connection: What is the biggest risk in adopting it?

Under-resourcing implementation. A partially configured enterprise CMMS is worse than a well-run simple one, and this is the most common way these projects disappoint.

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