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Cybersecurity · head to head

DataGrail vs Zscaler Internet Access

DataGrail logo

DataGrail

Cybersecurity

Privacy platform that finds shadow data systems and automates data subject requests across them

From
On request
Rated
-
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DataGrail no pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: DataGrail covers Live data discovery, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DataGrail and Zscaler Internet Access actually diverge.

Attributes where DataGrail and Zscaler Internet Access differ
AttributeDataGrailZscaler Internet Access
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWeb, APIWeb, Desktop, Mobile
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DataGrail

  • Live data discovery
  • Request automation
  • Audit trail
  • Consent management
  • Integration catalogue
  • Risk monitoring
  • Consumer request portal
  • Reporting

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

DataGrail

  • A consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existednot Zscaler Internet Access
  • A company processing hundreds of CCPA requests a month where manual fulfilment has become a full-time jobnot Zscaler Internet Access
  • A privacy team leaving OneTrust because the platform tracked requests but staff still completed them by handnot Zscaler Internet Access
  • An organisation needing evidence for a regulator that deletion actually occurred in every system, not that a ticket was closednot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot DataGrail
  • Zero Trustnot DataGrail
  • Web Securitynot DataGrail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DataGrail

  • No pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.
  • Automated fulfilment only works for systems with a supported connector, so homegrown applications and legacy databases still need manual handling, and those are usually where the awkward data lives.
  • Discovery works by observing integrations and traffic patterns, so genuinely isolated systems, offline data and files on employee machines remain invisible and outside the data map.
  • It is narrower than the enterprise privacy suites, lacking the assessment, third-party risk and wider GRC modules a large regulated organisation will also need, so it may be one of two platforms rather than the only one.
  • Deletion automation is irreversible and mistakes are unrecoverable, so teams need real confidence in identity verification before enabling it, and that caution often keeps deletion semi-manual for months after purchase.

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

DataGrail

On request
  • DataGrail Platform$undefined/year
    • Data discovery and mapping
    • Data subject request automation
    • Consent management

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose DataGrail if

  • You need live data discovery.
  • You work on Web, API.
  • You also want request automation.
DataGrail review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is DataGrail or Zscaler Internet Access better?
Neither clearly leads. DataGrail starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DataGrail or Zscaler Internet Access?
DataGrail starts at On request and Zscaler Internet Access at $100/year.
Does DataGrail or Zscaler Internet Access run on more platforms?
DataGrail runs on Web, API. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is DataGrail best used for?
DataGrail is most often used for a consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existed, a company processing hundreds of ccpa requests a month where manual fulfilment has become a full-time job, a privacy team leaving onetrust because the platform tracked requests but staff still completed them by hand, an organisation needing evidence for a regulator that deletion actually occurred in every system, not that a ticket was closed. Of those, a consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existed and a company processing hundreds of ccpa requests a month where manual fulfilment has become a full-time job are not what Zscaler Internet Access is typically brought in for.
What can DataGrail do that Zscaler Internet Access cannot?
DataGrail covers Live data discovery, Request automation, Audit trail, Consent management. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

DataGrail: How is DataGrail different from OneTrust?

OneTrust orchestrates the workflow; DataGrail focuses on connecting to systems and completing the request, and benchmark data suggests it prices materially below OneTrust for comparable scope.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
DataGrail: Does it find systems we do not know about?

Yes. Continuous discovery of unsanctioned tools processing personal data is its main technical claim.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
DataGrail: What does it cost?

Not published. Pricing is quoted by request volume and connected systems, with multi-year commitments typically discounted.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
DataGrail: Does it cover consent as well as requests?

Yes, it includes consent management, though publishers needing certified advertising consent usually use a specialist CMP.

Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
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