Cybersecurity · head to head
Resolver vs Transcend
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Rated
- -
Transcend
Cybersecurity
Privacy request automation, consent and AI governance across internal systems
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Transcend value is proportional to integration coverage, so every bespoke internal service needs a connector that your engineers build and then maintain, and the automation promise degrades quietly each time an internal API changes and nobody updates the connector.
- They diverge on capability: Resolver covers Incident management, Transcend covers Data subject request automation.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Resolver and Transcend actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
Only in Transcend
- Data subject request automation
- Silo discovery
- Column level data mapping
- Consent and preference management
- Consent Mode support
- AI governance
- Assessments
- Audit evidence
What people use each for
The jobs each tool is most often brought in to do.
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Transcend
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Transcend
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Transcend
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Transcend
Transcend
- A consumer app processing millions of user records that has to delete a user across a warehouse, a CRM, a support desk and three internal services within a statutory deadlinenot Resolver
- A privacy team that currently fulfils requests by emailing system owners and wants machine evidence that deletion actually occurrednot Resolver
- A company wiring consent signals through to advertising and analytics platforms so refused consent is honoured downstream rather than only at the bannernot Resolver
- An organisation putting policy controls on which customer data models and internal agents may read, ahead of an AI governance auditnot Resolver
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Transcend
- Value is proportional to integration coverage, so every bespoke internal service needs a connector that your engineers build and then maintain, and the automation promise degrades quietly each time an internal API changes and nobody updates the connector.
- Pricing is quoted and scales with data volume and integration count, so the cost grows precisely as the company grows, and there is no public anchor to negotiate against at renewal.
- It is deep on fulfilment and consent but thinner than OneTrust on wider governance, third party risk and ethics programme management, so a large enterprise privacy office may end up running two vendors.
- Deployment requires engineering time to install and authorise integrations into production data stores, which means the privacy team cannot buy and implement it alone and the project competes with engineering roadmap.
- Automated deletion against production systems is a destructive operation, so organisations without good staging environments and confident data ownership move slowly and often run the tool in advisory mode for months before letting it execute.
Pricing, plan by plan
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
Transcend
On request- Transcend$undefined/year
- Priced by data volume, integrations and modules
- Subject request automation
- Consent and preference management
Which should you pick?
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Choose Transcend if
- You need data subject request automation.
- You work on Web, API.
- You also want silo discovery.
Questions people ask
- Is Resolver or Transcend better?
- Neither clearly leads. Resolver starts at On request and Transcend at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Resolver or Transcend?
- Resolver starts at On request and Transcend at On request.
- Does Resolver or Transcend run on more platforms?
- Resolver runs on Web, iOS, Android. Transcend runs on Web, API.
- What is Resolver best used for?
- Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Transcend is typically brought in for.
- What can Resolver do that Transcend cannot?
- Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Transcend covers Data subject request automation, Silo discovery, Column level data mapping, Consent and preference management.
Answered from the vendors’ own pages
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
Transcend: How is Transcend different from a subject request ticketing tool?
It executes the request against your systems through integrations rather than routing a task to a person. That is the whole product, and it is why the deployment requires engineering involvement.
Resolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
Transcend: What does it cost?
Nothing is published. Reported deals begin around 10,000 US dollars a year and rise with data volume, integration count and modules such as AI governance.
Resolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
Transcend: Can it replace OneTrust?
For subject rights, consent and data mapping, often yes. For third party risk, ethics reporting and wider GRC programme management it is narrower.
Resolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
Transcend: Does it handle unregistered systems?
It scans for personal data silos rather than relying solely on a declared inventory, which routinely surfaces systems the privacy register did not contain.
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