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Sales Enablement · head to head

Cognism vs Salesforce Commerce Cloud

Cognism logo

Cognism

Sales Enablement

B2B contact data that notifies European contacts and screens do-not-call lists as a product feature

From
On request
Rated
-
Full reviewWebsite
Salesforce Commerce Cloud logo

Salesforce Commerce Cloud

Sales Enablement

Enterprise ecommerce platform by Salesforce

From
$1/percent of GMV
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cognism united States coverage is behind ZoomInfo, and the gap shows most in mid-market American accounts where record density thins out.; Salesforce Commerce Cloud gMV-based pricing model makes costs unpredictable and expensive for growing businesses
  • They diverge on capability: Cognism covers Diamond Data, Salesforce Commerce Cloud covers Multi-channel selling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Cognism and Salesforce Commerce Cloud actually diverge.

Attributes where Cognism and Salesforce Commerce Cloud differ
AttributeCognismSalesforce Commerce Cloud
Starting priceOn request$1/percent of GMV
Pricing modelquoteUnknown
PlatformsWeb, Chrome extension, REST APIWeb, API
FoundedUnknown1999

Identical on both: free tier (No), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cognism

  • Diamond Data
  • Contact notification
  • DNC screening
  • Intent data
  • Browser extension
  • CRM enrichment

Only in Salesforce Commerce Cloud

  • Multi-channel selling
  • Product catalog
  • Order management
  • Customer personalization
  • AI-powered recommendations
  • Analytics
  • Marketing automation
  • B2B/B2C capabilities

What people use each for

The jobs each tool is most often brought in to do.

Cognism

  • A European outbound team that needs a defensible answer when legal asks where the phone numbers came fromnot Salesforce Commerce Cloud
  • Calling campaigns where verified mobile numbers rather than switchboard numbers determine connect ratenot Salesforce Commerce Cloud
  • Enriching an existing CRM of stale records with current job titles and direct dialsnot Salesforce Commerce Cloud
  • Prioritising accounts using intent signals before committing sales development capacitynot Salesforce Commerce Cloud

Salesforce Commerce Cloud

No use cases recorded yet. See the Salesforce Commerce Cloud review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cognism

  • United States coverage is behind ZoomInfo, and the gap shows most in mid-market American accounts where record density thins out.
  • The commercial model combines an annual platform fee, per-seat licences and credit allowances, so a quoted seat price consistently understates the total.
  • Diamond Data verified mobiles are a subset of the wider database rather than the whole of it, and the subset available for your target market should be tested before signing.
  • There is no free tier and no monthly rolling contract, so evaluating properly means committing to a year or relying on a short trial with limited data.
  • Coverage density varies sharply by country, with the United Kingdom strong and DACH and the Nordics noticeably thinner, which matters if your expansion market is the weak one.

Salesforce Commerce Cloud

  • GMV-based pricing model makes costs unpredictable and expensive for growing businesses
  • Monolithic architecture with tightly coupled frontend, business logic, and data management limits flexibility
  • Specialized cartridge-based framework requires developers with Salesforce expertise, limiting talent pool
  • Product catalog has enforced limits on variants, images, and category levels that differ from modern platforms
  • Implementation complexity requires significant planning, partner support, and custom development

Pricing, plan by plan

Cognism

On request
  • Cognism Platform$undefined/year
    • Annual platform fee plus per-seat licences
    • Credit allowances for exports and enrichment negotiated separately
    • No free tier and no monthly rolling term

Salesforce Commerce Cloud

$1/percent of GMV

No published plan breakdown. See the Salesforce Commerce Cloud review.

Which should you pick?

Choose Cognism if

  • You need diamond data.
  • You work on Web, Chrome extension, REST API.
  • You also want contact notification.
Cognism review

Choose Salesforce Commerce Cloud if

  • You need multi-channel selling.
  • You work on Web, API.
  • You also want product catalog.
Salesforce Commerce Cloud review

Questions people ask

Is Cognism or Salesforce Commerce Cloud better?
Neither clearly leads. Cognism starts at On request and Salesforce Commerce Cloud at $1/percent of GMV, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cognism or Salesforce Commerce Cloud?
Cognism starts at On request and Salesforce Commerce Cloud at $1/percent of GMV.
Does Cognism or Salesforce Commerce Cloud run on more platforms?
Cognism runs on Web, Chrome extension, REST API. Salesforce Commerce Cloud runs on Web, API.
What is Cognism best used for?
Cognism is most often used for a european outbound team that needs a defensible answer when legal asks where the phone numbers came from, calling campaigns where verified mobile numbers rather than switchboard numbers determine connect rate, enriching an existing crm of stale records with current job titles and direct dials, prioritising accounts using intent signals before committing sales development capacity. Of those, a european outbound team that needs a defensible answer when legal asks where the phone numbers came from and calling campaigns where verified mobile numbers rather than switchboard numbers determine connect rate are not what Salesforce Commerce Cloud is typically brought in for.
What can Cognism do that Salesforce Commerce Cloud cannot?
Cognism covers Diamond Data, Contact notification, DNC screening, Intent data. Salesforce Commerce Cloud covers Multi-channel selling, Product catalog, Order management, Customer personalization.

Answered from the vendors’ own pages

Cognism: Can a European company use it lawfully?

It notifies contacts held in its EU and UK database and screens do-not-call registers, which supports a legitimate interest basis. The balancing test, record keeping and handling of objections remain your obligation, not the obligation of the vendor.

Salesforce Commerce Cloud: How is Salesforce Commerce Cloud priced?

SFCC pricing is based on your gross merchandise value (GMV) rather than a flat fee, ranging from 1-3% of GMV for B2C and 1-2% for B2B. Pricing is custom per quote and negotiated directly with Salesforce sales, varying by storefront count, contract length, and add-ons.

Source
Cognism: How does it compare with ZoomInfo on coverage?

ZoomInfo is stronger in the United States, Cognism is generally stronger on European mobile numbers. That, rather than feature lists, is what most head-to-head evaluations come down to.

Salesforce Commerce Cloud: What are the product catalog limits in Salesforce Commerce Cloud?

SFCC enforces specific limits: 200 variants per parent product, 9 images per product, one product catalog per store, and 5 category hierarchy levels. While some limits are adjustable through support, they represent structural constraints that differ from modern headless alternatives.

Source
Cognism: Can we buy a single seat monthly?

No. Contracts are annual with a platform fee, which makes a genuine pilot harder than with credit-based self-serve vendors.

Salesforce Commerce Cloud: Does Salesforce Commerce Cloud require custom development?

Yes, SFCC's template-driven and cartridge-based architecture requires specialized developers experienced with Salesforce's proprietary framework. Deep customization for unique requirements demands significant development resources and custom coding, increasing time and cost.

Source
Salesforce Commerce Cloud: How does SFCC handle subscriptions and B2B features?

Subscription commerce and advanced B2B capabilities are not natively included and may require additional Salesforce products, packaged solutions, or custom implementation depending on specific use cases.

Source
Salesforce Commerce Cloud: What integrations are available for Salesforce Commerce Cloud?

SFCC integrates with leading ERP systems including NetSuite, SAP, Oracle, and Shopify through APIs, Platform Events, and middleware solutions like MuleSoft. NetSuite launched an official connector in 2024 for automated data synchronization.

Source
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