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Technology · head to head

Close vs Corteza

Close logo

Close

Technology

The inside sales CRM of choice for startups & SMBs

From
$9/month
Rated
-
Full reviewWebsite
Corteza logo

Corteza

No-Code

Apache-licensed open source low-code platform, formerly Crust, positioned against Salesforce

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Corteza has a free tier, so it costs nothing to try first.
  • Each has a real cost: Close hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription); Corteza planet Crust is a small company of roughly a dozen or so people, so the entire commercial support capability behind Corteza is thin and a large deployment can outgrow the vendors ability to respond.
  • They diverge on capability: Close covers Built-in calling, Corteza covers Corteza Low Code.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Close and Corteza actually diverge.

Attributes where Close and Corteza differ
AttributeCloseCorteza
Starting price$9/monthFree
Pricing modelUnknownOpen source, no licence fee
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Linux, Self-hosted, Docker
CategoryTechnologyNo-Code
Founded2013Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Close

  • Built-in calling
  • Email automation
  • SMS messaging
  • Pipeline management
  • Lead management
  • Activity tracking
  • Reporting
  • Mobile app

Only in Corteza

  • Corteza Low Code
  • Automation and workflow
  • Bundled CRM
  • Case management
  • Federation
  • Role-based access control
  • Corteza Messaging and integrations
  • Self-hosted deployment

What people use each for

The jobs each tool is most often brought in to do.

Close

  • Inside salesnot Corteza
  • Outbound salesnot Corteza
  • Lead managementnot Corteza
  • Sales engagementnot Corteza
  • Pipeline trackingnot Corteza

Corteza

  • A European public body that needs a case management system on servers inside its own jurisdiction with an auditable licence and no per-seat vendor feenot Close
  • An NGO replacing a Salesforce donation that has run out, needing to keep the data model but remove the recurring costnot Close
  • An integrator building a regulated vertical application it intends to resell, requiring a permissive licence it can ship commerciallynot Close
  • A mid-size European company that wants one platform for internal applications and a sales pipeline without paying per seat as headcount growsnot Close

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Close

  • Hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription)
  • No built-in lead lists, company intelligence, or contact enrichment; must source leads separately
  • Limited marketing automation compared to competitors like HubSpot; lacks lead scoring and nurturing campaigns
  • Calling cost at scale can double effective monthly cost for high-volume SDR teams making 50+ calls per day
  • Limited customization of data model compared to Salesforce; cannot create fully custom objects or complex relationships

Corteza

  • Planet Crust is a small company of roughly a dozen or so people, so the entire commercial support capability behind Corteza is thin and a large deployment can outgrow the vendors ability to respond.
  • No pricing is published for Planet Crusts support, hosting or implementation services, so the true running cost of a supported deployment cannot be estimated without a sales conversation.
  • The connector ecosystem is small compared with commercial low-code platforms, so integrations with common SaaS tools usually mean writing against the REST API rather than installing something.
  • Hiring is hard: almost nobody has Corteza on a CV, so you are training internal developers on a niche platform and you cannot easily replace them.
  • The bundled CRM is a starting point rather than a mature product, and teams that expect Salesforce-equivalent sales functionality out of the box will spend months building the gap themselves.

Pricing, plan by plan

Close

$9/month
  • Solo$9/month (annual)
    • 1 user only
    • 10,000 leads max
    • Calling, email, SMS
  • Essentials$35/month (annual)
    • Unlimited contacts
    • Team collaboration
    • 1,000 AI credits/month
  • Growth$99/month (annual)
    • Automation workflows
    • Power dialer
    • Bulk email
  • Scale$139/month (annual)
    • Role-based permissions
    • Predictive dialer
    • Unlimited recording

Corteza

Free
  • Corteza communityFree
    • Apache 2.0 licensed with no feature gating
    • Low-code builder, workflow engine, CRM and case management included
    • Self-hosted on your own infrastructure
  • Planet Crust support and services$undefined/year
    • Commercial support, hosting and implementation from Planet Crust
    • Custom application development
    • Training

Which should you pick?

Choose Close if

  • You need built-in calling.
  • You work on Web, iOS, Android.
  • You also want email automation.
Close review

Choose Corteza if

  • You need corteza low code.
  • You want to start without paying.
  • You work on Web, Linux, Self-hosted, Docker.
  • You also want automation and workflow.
Corteza review

Questions people ask

Is Close or Corteza better?
Neither clearly leads. Close starts at $9/month and Corteza at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Close or Corteza?
Corteza has a free tier; the other does not. Paid plans start at $9/month for Close and Free for Corteza.
Does Close or Corteza run on more platforms?
Close runs on Web, iOS, Android. Corteza runs on Web, Linux, Self-hosted, Docker.
Can I use Corteza for free?
Yes. Corteza has a free tier, so you can try it without paying. Close starts at $9/month.
What is Close best used for?
Close is most often used for inside sales, outbound sales, lead management, sales engagement. Of those, inside sales and outbound sales are not what Corteza is typically brought in for.
What can Close do that Corteza cannot?
Close covers Built-in calling, Email automation, SMS messaging, Pipeline management. Corteza covers Corteza Low Code, Automation and workflow, Bundled CRM, Case management.

Answered from the vendors’ own pages

Close: What are Close's pricing plans and what do they include?

Close offers four plans: Solo ($9-19/user/month), Essentials ($35-49), Growth ($99-109), and Scale ($139-149). All include calling, email, SMS, and Chloe AI agent access. Essentials adds unlimited contacts and team collaboration. Growth adds automation, power dialer, and custom activities. Scale adds role-based permissions and unlimited recording. Annual billing saves up to 50%.

Source
Corteza: Is Corteza the same thing as Crust?

Yes. The project was branded Crust and renamed Corteza in 2019 when Crust Technology donated it to the Commons Conservancy.

Close: What are the hidden costs in Close's pricing beyond the subscription?

Close charges usage-based fees for calling (~$0.02 per minute), SMS charges per message, and phone number rentals ($1-5/month). The AI Call Assistant add-on costs $50/month plus $0.02 per minute for transcription. Heavy outbound calling teams can see their total costs increase 30-50% beyond the base seat price.

Source
Corteza: Who owns the code?

The Commons Conservancy, a Dutch foundation. Planet Crust in Cork is the primary developer and sells commercial services around it.

Close: What is Chloe, Close's AI sales agent, and what can it do?

Chloe is an AI sales agent built into Close that automatically calls leads, qualifies prospects through real conversations, and can book meetings while updating the CRM automatically. Chloe features AI-generated call summaries, transcripts, and action items automatically logged to contacts.

Source
Corteza: Is there a paid enterprise edition?

No. Corteza is Apache 2.0 with no feature gating. Planet Crust sells support, hosting and development instead of a restricted edition.

Close: Does Close include lead lists, data enrichment, or contact information?

No. Close does not provide built-in lead lists, company intelligence, or contact enrichment features. Organizations must source leads separately or use third-party data providers. This differs from platforms like HubSpot which include integrated lead databases.

Source
Corteza: Can it genuinely replace Salesforce?

For case management and a straightforward sales pipeline on a self-hosted footprint, yes. For a large sales organisation relying on AppExchange products and a mature ecosystem, no.

Close: What communication features does Close include?

Close includes built-in calling with automatic call logging, email templates and bulk email capabilities, SMS messaging with tracking and automation, email syncing with Gmail, and automated follow-up workflows. All communication happens within the CRM platform.

Source
Close: Does Close have marketing automation capabilities?

Close's marketing automation features are limited compared to HubSpot. It includes basic email sequences, task reminders, and workflow automation, but lacks advanced lead scoring, nurturing campaigns, and detailed marketing analytics. Organizations requiring extensive marketing automation need separate tools.

Source
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