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Software · head to head

ClassPass vs Setmore

ClassPass logo

ClassPass

Software

One membership to access thousands of fitness studios

From
$19/month
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClassPass limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members; Setmore free plan limited to 4 users maximum
  • They diverge on capability: ClassPass covers Multi-studio access, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which ClassPass and Setmore actually diverge.

Attributes where ClassPass and Setmore differ
AttributeClassPassSetmore
Starting price$19/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
Founded20132008

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClassPass

  • Multi-studio access
  • Credit-based booking
  • Wellness services
  • Live classes
  • Gym day passes
  • Apple Health

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Both cover

  • Google Calendar
  • Ios support
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClassPass

  • Workout trackingnot Setmore
  • Nutrition managementnot Setmore
  • Health monitoringnot Setmore
  • Fitness coachingnot Setmore
  • Wellness improvementnot Setmore

Setmore

  • Online appointment and booking managementnot ClassPass
  • Service provider scheduling platformnot ClassPass
  • Customer communication via email and SMS remindersnot ClassPass

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClassPass

  • Limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
  • Late cancellation and no-show fees accumulate quickly and stack on top of subscription costs
  • Poor customer service with limited phone support and unhelpful AI chatbots
  • Premium credits pricing means high-demand classes cost significantly more
  • Expensive compared to direct membership at a single preferred studio

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

ClassPass

$19/month
  • Entry Plan$19/month
    • 8 credits per month
  • Mid-tier$99/month
    • 80 credits per month
  • Premium$249/month
    • 125 credits per month

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose ClassPass if

  • You need multi-studio access.
  • You work on Web, iOS, Android.
  • You also want credit-based booking.
ClassPass review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is ClassPass or Setmore better?
Neither clearly leads. ClassPass starts at $19/month and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClassPass or Setmore?
Setmore has a free tier; the other does not. Paid plans start at $19/month for ClassPass and Free for Setmore.
Does ClassPass or Setmore run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. ClassPass starts at $19/month.
What is ClassPass best used for?
ClassPass is most often used for workout tracking, nutrition management, health monitoring, fitness coaching. Of those, workout tracking and nutrition management are not what Setmore is typically brought in for.
What can ClassPass do that Setmore cannot?
ClassPass covers Multi-studio access, Credit-based booking, Wellness services, Live classes. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Both handle Google Calendar, Ios support, Android support, Web support.

Answered from the vendors’ own pages

ClassPass: How does ClassPass credit pricing work?

ClassPass allocates monthly credits to members; each class or service costs a variable number of credits (typically 8-14). Members can attend any participating studio, with higher costs during peak times.

Source
ClassPass: Are there cancellation fees?

Yes. ClassPass charges late cancellation and no-show fees that accumulate and can significantly increase the effective cost of membership.

Source
ClassPass: How many partner studios does ClassPass have?

As of 2025, ClassPass operates a network of approximately 30,000 partner studios and wellness businesses globally.

Source
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Related pages

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