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Software · head to head

Acuity Scheduling vs ClassPass

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
ClassPass logo

ClassPass

Software

One membership to access thousands of fitness studios

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; ClassPass limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
  • They diverge on capability: Acuity Scheduling covers Online booking, ClassPass covers Multi-studio access.

Where they differ

Only the attributes on which Acuity Scheduling and ClassPass actually diverge.

Attributes where Acuity Scheduling and ClassPass differ
AttributeAcuity SchedulingClassPass
Starting price$16/month$19/month
Pricing modelsubscriptionUnknown
PlatformsWebWeb, iOS, Android
Founded20032013

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in ClassPass

  • Multi-studio access
  • Credit-based booking
  • Wellness services
  • Live classes
  • Gym day passes
  • Apple Health
  • Ios support
  • Android support

Both cover

  • Google Calendar

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot ClassPass
  • HIPAA-compliant scheduling for healthcare practitionersnot ClassPass
  • Multi-location scheduling with multiple staff membersnot ClassPass
  • Membership, package sales, and gift certificate managementnot ClassPass

ClassPass

  • Workout trackingnot Acuity Scheduling
  • Nutrition managementnot Acuity Scheduling
  • Health monitoringnot Acuity Scheduling
  • Fitness coachingnot Acuity Scheduling
  • Wellness improvementnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

ClassPass

  • Limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
  • Late cancellation and no-show fees accumulate quickly and stack on top of subscription costs
  • Poor customer service with limited phone support and unhelpful AI chatbots
  • Premium credits pricing means high-demand classes cost significantly more
  • Expensive compared to direct membership at a single preferred studio

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

ClassPass

$19/month
  • Entry Plan$19/month
    • 8 credits per month
  • Mid-tier$99/month
    • 80 credits per month
  • Premium$249/month
    • 125 credits per month

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose ClassPass if

  • You need multi-studio access.
  • You work on Web, iOS, Android.
  • You also want credit-based booking.
ClassPass review

Questions people ask

Is Acuity Scheduling or ClassPass better?
Neither clearly leads. Acuity Scheduling starts at $16/month and ClassPass at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or ClassPass?
Acuity Scheduling starts at $16/month and ClassPass at $19/month.
Does Acuity Scheduling or ClassPass run on more platforms?
Acuity Scheduling runs on Web. ClassPass runs on Web, iOS, Android.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what ClassPass is typically brought in for.
What can Acuity Scheduling do that ClassPass cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. ClassPass covers Multi-studio access, Credit-based booking, Wellness services, Live classes. Both handle Google Calendar.

Answered from the vendors’ own pages

ClassPass: How does ClassPass credit pricing work?

ClassPass allocates monthly credits to members; each class or service costs a variable number of credits (typically 8-14). Members can attend any participating studio, with higher costs during peak times.

Source
ClassPass: Are there cancellation fees?

Yes. ClassPass charges late cancellation and no-show fees that accumulate and can significantly increase the effective cost of membership.

Source
ClassPass: How many partner studios does ClassPass have?

As of 2025, ClassPass operates a network of approximately 30,000 partner studios and wellness businesses globally.

Source
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