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Software · head to head

ClassPass vs Phorest

ClassPass logo

ClassPass

Software

One membership to access thousands of fitness studios

From
$19/month
Rated
-
Full reviewWebsite
Phorest logo

Phorest

Software

Salon software that grows your business

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ClassPass limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members; Phorest no price is published for any of the seven plans, and every route ends at a quote request
  • They diverge on capability: ClassPass covers Multi-studio access, Phorest covers Appointment booking.

Where they differ

Only the attributes on which ClassPass and Phorest actually diverge.

Attributes where ClassPass and Phorest differ
AttributeClassPassPhorest
Starting price$19/month$99/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
Founded20132003

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClassPass

  • Multi-studio access
  • Credit-based booking
  • Wellness services
  • Live classes
  • Gym day passes
  • Apple Health
  • Google Calendar
  • Ios support

Only in Phorest

  • Appointment booking
  • Client management
  • Point of sale
  • Marketing automation
  • Reputation management
  • Staff management
  • Inventory tracking
  • Business reports

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClassPass

  • Workout trackingnot Phorest
  • Nutrition managementnot Phorest
  • Health monitoringnot Phorest
  • Fitness coachingnot Phorest
  • Wellness improvementnot Phorest

Phorest

  • Salon and spa appointment booking with client recordsnot ClassPass
  • Marketing, memberships and staff management for beauty businessesnot ClassPass

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClassPass

  • Limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
  • Late cancellation and no-show fees accumulate quickly and stack on top of subscription costs
  • Poor customer service with limited phone support and unhelpful AI chatbots
  • Premium credits pricing means high-demand classes cost significantly more
  • Expensive compared to direct membership at a single preferred studio

Phorest

  • No price is published for any of the seven plans, and every route ends at a quote request
  • There is no free trial at all, which the company states plainly
  • The product is described as suited to 3 or more staff, so a solo operator is outside the intended range
  • The branded booking app requires the Ultimate plan, and two way SMS, memberships, lead management and the ads manager are all Elite only

Pricing, plan by plan

ClassPass

$19/month
  • Entry Plan$19/month
    • 8 credits per month
  • Mid-tier$99/month
    • 80 credits per month
  • Premium$249/month
    • 125 credits per month

Phorest

$99/month
  • Grow$99/month
    • Appointment booking
    • Client management
    • POS
  • Elevate$179/month
    • Everything in Grow
    • Advanced marketing
    • Online booking
  • Innovate$299/month
    • Everything in Elevate
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose ClassPass if

  • You need multi-studio access.
  • You work on Web, iOS, Android.
  • You also want credit-based booking.
ClassPass review

Choose Phorest if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want client management.
Phorest review

Questions people ask

Is ClassPass or Phorest better?
Neither clearly leads. ClassPass starts at $19/month and Phorest at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClassPass or Phorest?
ClassPass starts at $19/month and Phorest at $99/month.
Does ClassPass or Phorest run on more platforms?
ClassPass runs on Web, iOS, Android. Phorest runs on Web, Ios, Android, Api.
What is ClassPass best used for?
ClassPass is most often used for workout tracking, nutrition management, health monitoring, fitness coaching. Of those, workout tracking and nutrition management are not what Phorest is typically brought in for.
What can ClassPass do that Phorest cannot?
ClassPass covers Multi-studio access, Credit-based booking, Wellness services, Live classes. Phorest covers Appointment booking, Client management, Point of sale, Marketing automation. Both handle Web support.

Answered from the vendors’ own pages

ClassPass: How does ClassPass credit pricing work?

ClassPass allocates monthly credits to members; each class or service costs a variable number of credits (typically 8-14). Members can attend any participating studio, with higher costs during peak times.

Source
ClassPass: Are there cancellation fees?

Yes. ClassPass charges late cancellation and no-show fees that accumulate and can significantly increase the effective cost of membership.

Source
ClassPass: How many partner studios does ClassPass have?

As of 2025, ClassPass operates a network of approximately 30,000 partner studios and wellness businesses globally.

Source
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