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Software · head to head

ClassPass vs SalonBiz

ClassPass logo

ClassPass

Software

One membership to access thousands of fitness studios

From
$19/month
Rated
-
Full reviewWebsite
SalonBiz logo

SalonBiz

Software

Complete salon and spa management suite

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ClassPass limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members; SalonBiz pricing is per location: $160 per month for Basic, $265 for Essential and $370 for Premium
  • They diverge on capability: ClassPass covers Multi-studio access, SalonBiz covers Appointment scheduling.

Where they differ

Only the attributes on which ClassPass and SalonBiz actually diverge.

Attributes where ClassPass and SalonBiz differ
AttributeClassPassSalonBiz
Starting price$19/month$89/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Windows
Founded20132005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClassPass

  • Multi-studio access
  • Credit-based booking
  • Wellness services
  • Live classes
  • Gym day passes
  • Apple Health
  • Google Calendar
  • Ios support

Only in SalonBiz

  • Appointment scheduling
  • Point of sale
  • Inventory management
  • Client database
  • Staff management
  • Marketing automation
  • Business reporting
  • QuickBooks

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClassPass

  • Workout trackingnot SalonBiz
  • Nutrition managementnot SalonBiz
  • Health monitoringnot SalonBiz
  • Fitness coachingnot SalonBiz
  • Wellness improvementnot SalonBiz

SalonBiz

  • Salon appointment booking and point of sale priced per locationnot ClassPass
  • Integrated card payments through SalonBiz Paymentsnot ClassPass
  • Beauty school and institute management with student recordsnot ClassPass

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClassPass

  • Limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
  • Late cancellation and no-show fees accumulate quickly and stack on top of subscription costs
  • Poor customer service with limited phone support and unhelpful AI chatbots
  • Premium credits pricing means high-demand classes cost significantly more
  • Expensive compared to direct membership at a single preferred studio

SalonBiz

  • Pricing is per location: $160 per month for Basic, $265 for Essential and $370 for Premium
  • Each tier caps service professionals at 5, 12 and 20 respectively, with extra staff sold in blocks of 10 at $55 per month
  • Not using SalonBiz Payments raises the monthly fee by $25 to $45 depending on tier
  • School and institute plans are capped at 100 students on Essential and 200 on Premium, with extra students at $15 per month per 25
  • Enterprise and multi location pricing is quote only with no published rate

Pricing, plan by plan

ClassPass

$19/month
  • Entry Plan$19/month
    • 8 credits per month
  • Mid-tier$99/month
    • 80 credits per month
  • Premium$249/month
    • 125 credits per month

SalonBiz

$89/month
  • Standard$89/month
    • Scheduling
    • POS
    • Client database
  • Premium$179/month
    • Everything in Standard
    • Inventory
    • Staff management

Which should you pick?

Choose ClassPass if

  • You need multi-studio access.
  • You work on Web, iOS, Android.
  • You also want credit-based booking.
ClassPass review

Choose SalonBiz if

  • You need appointment scheduling.
  • You work on Web, Windows.
  • You also want point of sale.
SalonBiz review

Questions people ask

Is ClassPass or SalonBiz better?
Neither clearly leads. ClassPass starts at $19/month and SalonBiz at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClassPass or SalonBiz?
ClassPass starts at $19/month and SalonBiz at $89/month.
Does ClassPass or SalonBiz run on more platforms?
ClassPass runs on Web, iOS, Android. SalonBiz runs on Web, Windows.
What is ClassPass best used for?
ClassPass is most often used for workout tracking, nutrition management, health monitoring, fitness coaching. Of those, workout tracking and nutrition management are not what SalonBiz is typically brought in for.
What can ClassPass do that SalonBiz cannot?
ClassPass covers Multi-studio access, Credit-based booking, Wellness services, Live classes. SalonBiz covers Appointment scheduling, Point of sale, Inventory management, Client database. Both handle Web support.

Answered from the vendors’ own pages

ClassPass: How does ClassPass credit pricing work?

ClassPass allocates monthly credits to members; each class or service costs a variable number of credits (typically 8-14). Members can attend any participating studio, with higher costs during peak times.

Source
ClassPass: Are there cancellation fees?

Yes. ClassPass charges late cancellation and no-show fees that accumulate and can significantly increase the effective cost of membership.

Source
ClassPass: How many partner studios does ClassPass have?

As of 2025, ClassPass operates a network of approximately 30,000 partner studios and wellness businesses globally.

Source
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