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Government · head to head

Clariti vs Mapbox Government

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
Mapbox Government logo

Mapbox Government

Government

Maps and Location for Government

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mapbox Government has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Mapbox Government the Navigation SDK free tier covers only up to 10 monthly active users, and 11 or more requires contacting sales
  • They diverge on capability: Clariti covers Permitting workflows, Mapbox Government covers Custom Map Design.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Mapbox Government actually diverge.

Attributes where Clariti and Mapbox Government differ
AttributeClaritiMapbox Government
Starting priceOn requestFree
Pricing modelquoteusage-based
Free tierNoYes
FoundedUnknown2010

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Mapbox Government

  • Custom Map Design
  • Navigation SDK
  • Geocoding
  • Spatial Analysis
  • Offline Maps
  • AWS
  • Azure
  • Google Cloud

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Mapbox Government
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Mapbox Government
  • A county needing configurable workflows across permits, licensing and code enforcementnot Mapbox Government
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Mapbox Government

Mapbox Government

  • Embedding maps and turn by turn navigation in government applicationsnot Clariti
  • Routing and geocoding for public sector fleet and field operationsnot Clariti
  • Custom cartography for agency web and mobile appsnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Mapbox Government

  • The Navigation SDK free tier covers only up to 10 monthly active users, and 11 or more requires contacting sales
  • Volume pricing beyond the published free tiers is not listed and requires contacting sales for a discount
  • Pricing is metered per product, so Directions API, Navigation SDK and map loads are each billed on their own meter

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Mapbox Government

Free
  • GovernmentFree
    • Custom Maps
    • Navigation
    • Geocoding

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Mapbox Government if

  • You need custom map design.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want navigation sdk.
Mapbox Government review

Questions people ask

Is Clariti or Mapbox Government better?
Neither clearly leads. Clariti starts at On request and Mapbox Government at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Mapbox Government?
Mapbox Government has a free tier; the other does not. Paid plans start at On request for Clariti and Free for Mapbox Government.
Does Clariti or Mapbox Government run on more platforms?
Clariti runs on Web, iOS, Android. Mapbox Government runs on Web, Ios, Android.
Can I use Mapbox Government for free?
Yes. Mapbox Government has a free tier, so you can try it without paying. Clariti starts at On request.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Mapbox Government is typically brought in for.
What can Clariti do that Mapbox Government cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Mapbox Government covers Custom Map Design, Navigation SDK, Geocoding, Spatial Analysis.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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