Softwr

Government · head to head

CityView vs Sumsub

CityView logo

CityView

Government

Community Development Software

From
$10000/year
Free plan
No
Full reviewWebsite
Sumsub logo

Sumsub

Cybersecurity

Identity verification and AML screening priced per verification

From
$1.35/verification
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CityView high implementation and licensing costs for smaller municipalities; Sumsub the published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
  • They diverge on capability: CityView covers Building Permits, Sumsub covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CityView and Sumsub actually diverge.

Attributes where CityView and Sumsub differ
AttributeCityViewSumsub
Starting price$10000/year$1.35/verification
Pricing modelUnknownPer verification
PlatformsWebWeb, iOS, Android
CategoryGovernmentCybersecurity
Founded1976Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Only in Sumsub

  • Document verification
  • AML screening
  • KYB verification
  • No-code flow builder
  • Transaction monitoring
  • Travel Rule
  • Fraud and duplicate detection

What people use each for

The jobs each tool is most often brought in to do.

CityView

  • Citizen Servicesnot Sumsub
  • Records Managementnot Sumsub
  • Public Safetynot Sumsub
  • Civic Engagementnot Sumsub

Sumsub

  • A crypto exchange needing KYC plus Travel Rule handling under one contractnot CityView
  • A gambling operator entering several European markets and needing document coverage without a separate vendor per countrynot CityView
  • A fintech that wants a published price it can model in a business case before speaking to a salespersonnot CityView
  • A marketplace verifying both individual sellers and the companies behind them without buying two productsnot CityView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

Sumsub

  • The published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
  • You are billed per verification attempt in most configurations, meaning applicant drop-off and resubmissions cost money without producing a customer.
  • Pass rates and document support vary noticeably by country, and a market that works well in Europe can produce materially worse rejection rates in parts of Africa and South East Asia.
  • The AML screening tier bundles list coverage that large institutions would normally buy separately and tune, giving less control over match thresholds than a dedicated screening vendor.
  • The company originated in Russia before restructuring to a UK entity, and some financial institutions still raise that history in vendor risk review, which can slow or block procurement at conservative banks.

Pricing, plan by plan

CityView

$10000/year

No published plan breakdown. See the CityView review.

Sumsub

$1.35/verification
  • Basic$1.35/verification
    • 149 USD minimum monthly spend
    • Document verification and liveness
    • No-code flow builder
  • Compliance$1.85/verification
    • 299 USD minimum monthly spend
    • Everything in Basic
    • AML sanctions and PEP screening
  • Enterprise$undefined/year
    • Negotiated volume rate
    • Custom jurisdictions and languages
    • Dedicated support

Which should you pick?

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Choose Sumsub if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want aml screening.
Sumsub review

Questions people ask

Is CityView or Sumsub better?
Neither clearly leads. CityView starts at $10000/year and Sumsub at $1.35/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CityView or Sumsub?
CityView starts at $10000/year and Sumsub at $1.35/verification.
Does CityView or Sumsub run on more platforms?
CityView runs on Web. Sumsub runs on Web, iOS, Android.
What is CityView best used for?
CityView is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Sumsub is typically brought in for.
What can CityView do that Sumsub cannot?
CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management. Sumsub covers Document verification, AML screening, KYB verification, No-code flow builder.

Answered from the vendors’ own pages

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
Sumsub: What does a verification actually cost?

1.35 USD on Basic and 1.85 USD on Compliance, but with 149 and 299 USD monthly minimums respectively. Below roughly 110 or 160 checks a month you are paying the minimum, not the rate.

CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
Sumsub: Do failed verifications get charged?

Attempts are generally billable, so a poor onboarding funnel raises your bill. Confirm the exact resubmission policy in your contract.

CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
Sumsub: Does it cover business verification?

Yes, KYB with company registry lookups and beneficial owner resolution is part of the platform rather than a separate product.

CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
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