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Government · head to head

Citizen vs Termly

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Full reviewWebsite
Termly logo

Termly

Cybersecurity

Legal policy generator and cookie consent banner for small websites

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Citizen no premium or paid features mentioned; Termly a standard plan licenses one website, so an agency or a business with several brand domains multiplies the headline price by the number of sites and the cheap option stops being cheap at four or five domains.
  • They diverge on capability: Citizen covers Real-time Alerts, Termly covers Policy generator.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Citizen and Termly actually diverge.

Attributes where Citizen and Termly differ
AttributeCitizenTermly
Pricing modelfreemiumPer website per month
PlatformsIos, AndroidWeb
CategoryGovernmentCybersecurity
Founded2016Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Termly

  • Policy generator
  • Automatic policy updates
  • Consent banner
  • Script auto blocker
  • Cookie scanner
  • Consent log
  • WordPress plugin
  • Do not sell handling

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Termly
  • Records Managementnot Termly
  • Public Safetynot Termly
  • Civic Engagementnot Termly

Termly

  • A small e-commerce shop that needs a privacy policy, terms and a compliant cookie banner before launch without engaging a solicitornot Citizen
  • A freelance web developer standardising the legal and consent layer across client sites, buying a licence per site or an agency arrangementnot Citizen
  • A WordPress site owner who needs scripts blocked before consent and does not have a tag manager set upnot Citizen
  • A US small business newly in scope for a state privacy law that needs a do not sell opt-out on the site quicklynot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Termly

  • A standard plan licenses one website, so an agency or a business with several brand domains multiplies the headline price by the number of sites and the cheap option stops being cheap at four or five domains.
  • Generated policies are templates conditioned on questionnaire answers, so they describe the data practices you claimed rather than the ones your code performs, and a regulator comparing the policy to actual tracking finds the gap not the vendor.
  • Banner view limits apply on the lower tiers, and a site that spikes in traffic can exhaust its allowance mid month, which is the worst possible moment for consent handling to degrade.
  • It covers websites well but has little for mobile apps, so a company with an iOS and Android app alongside its site needs a second consent mechanism and a second consent record.
  • There is no data mapping, subject rights automation or vendor inventory, so any company that grows into real privacy programme obligations outgrows Termly entirely rather than upgrading within it.

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Termly

Free
  • FreeFree
    • 1 basic legal policy
    • 10,000 monthly banner views
    • Cookie consent banner
  • Starter$10/month
    • 2 legal policies
    • 10 policy edits
    • 50,000 monthly banner views
  • Pro Plus$15/month
    • Unlimited banner views
    • Additional legal policies
    • Multilingual banners

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose Termly if

  • You need policy generator.
  • You want to start without paying.
  • You also want automatic policy updates.
Termly review

Questions people ask

Is Citizen or Termly better?
Neither clearly leads. Citizen starts at Free and Termly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Termly?
Citizen starts at Free and Termly at Free.
Does Citizen or Termly run on more platforms?
Citizen runs on Ios, Android. Termly runs on Web.
Can I use Citizen for free?
Both have a free tier, so you can try either at no cost before committing.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Termly is typically brought in for.
What can Citizen do that Termly cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Termly covers Policy generator, Automatic policy updates, Consent banner, Script auto blocker.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Termly: Does one Termly plan cover all my websites?

No. A standard plan licenses one website. Multiple domains need multiple licences or an agency arrangement, and this is the single most common surprise on the bill.

Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Termly: Are the generated policies legally sufficient?

They are templates conditioned on your answers and are not legal advice. They are proportionate for a simple site and inadequate where actual data flows are complex or regulated.

Termly: Is there a genuinely free plan?

Yes, one basic policy, one site, 10,000 monthly banner views and quarterly cookie scans, with no card required.

Termly: Does it handle US state privacy opt-outs?

Yes, including a do not sell or share mechanism and regional rule sets, alongside GDPR consent for EU visitors.

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