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Government · head to head

Citizen vs Vigilant Solutions

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Rated
-
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen no premium or paid features mentioned; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: Citizen covers 911 Monitoring, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citizen and Vigilant Solutions actually diverge.

Attributes where Citizen and Vigilant Solutions differ
AttributeCitizenVigilant Solutions
Starting priceFree$1000/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsIos, AndroidWeb, Desktop, Mobile
Founded20161928

Identical on both: user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services
  • Ios support

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases
  • Web support

Both cover

  • Real-time Alerts

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Vigilant Solutions

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose Citizen if

  • You need 911 monitoring.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want live video.
Citizen review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is Citizen or Vigilant Solutions better?
Neither clearly leads. Citizen starts at Free and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Vigilant Solutions?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and $1000/month for Vigilant Solutions.
Does Citizen or Vigilant Solutions run on more platforms?
Citizen runs on Ios, Android. Vigilant Solutions runs on Web, Desktop, Mobile.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. Vigilant Solutions starts at $1000/month.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement.
What can Citizen do that Vigilant Solutions cannot?
Citizen covers 911 Monitoring, Live Video, Safety Map, Personal Safety. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Analytics, Mobile LPR. Both handle Real-time Alerts.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
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