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Webinars · head to head

Cisco Webex vs Fathom

Cisco Webex logo

Cisco Webex

Webinars

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
Fathom logo

Fathom

AI

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: Cisco Webex covers HD video, Fathom covers Auto-recording.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cisco Webex and Fathom actually diverge.

Attributes where Cisco Webex and Fathom differ
AttributeCisco WebexFathom
Pricing modelfreemiumUnknown
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, Zoom, Google Meet, Microsoft Teams
CategoryWebinarsAI
Founded19842020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Virtual backgrounds
  • Slack
  • Microsoft Teams
  • Google Calendar
  • Outlook

Only in Fathom

  • Auto-recording
  • AI summaries
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Desktop support

Both cover

  • Transcription
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video conferencing and team meetingsnot Fathom
  • Hybrid work collaboration with device integrationnot Fathom
  • Customer experience solutions and contact centersnot Fathom
  • Event hosting and large-scale meetingsnot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Cisco Webex
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is Cisco Webex or Fathom better?
Neither clearly leads. Cisco Webex starts at Free and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or Fathom?
Cisco Webex starts at Free and Fathom at Free.
Does Cisco Webex or Fathom run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Cisco Webex for free?
Both have a free tier, so you can try either at no cost before committing.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing and team meetings, hybrid work collaboration with device integration, customer experience solutions and contact centers, event hosting and large-scale meetings. Of those, video conferencing and team meetings and hybrid work collaboration with device integration are not what Fathom is typically brought in for.
What can Cisco Webex do that Fathom cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Virtual backgrounds. Fathom covers Auto-recording, AI summaries, Highlight clips, Zoom. Both handle Transcription, Salesforce, Web support.

Answered from the vendors’ own pages

Cisco Webex: Does Webex offer a free plan?

Yes, Webex by Cisco offers a free plan that includes video conferencing features. Specific details about free plan limitations and paid plan pricing are available on the Webex pricing page.

Source
Fathom: What is the most affordable paid plan for individuals, and what does it include?

Fathom Premium costs $20 per month (or $16 per month billed annually). It includes advanced summaries, action items, and a conversational AI assistant, in addition to the features in the free plan.

Source
Fathom: What is included in Fathom's free plan?

The free plan includes unlimited recordings, transcriptions, AI summaries, clips, and playlists at no cost forever.

Source
Fathom: How much does the Team plan cost per user, and what features does it add?

The Team plan costs $19 per month per user (minimum 2 users, or $15 per month annually). It includes everything from Premium plus global search, collaboration features, and team playlists.

Source
Fathom: What trial or guarantee is available before committing to a paid plan?

All paid plans offer a 90-day guarantee to test features risk-free.

Source
Fathom: Does Fathom offer free or discounted plans for startups or nonprofits?

Yes, qualified portfolio companies get up to 2 years free, and nonprofits can apply for 10 free seats.

Source
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