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Webinar & Virtual Events · head to head

Cisco Webex vs BlueJeans

Cisco Webex logo

Cisco Webex

Webinar & Virtual Events

The leading enterprise video conferencing platform

From
Free
Rated
-
B

BlueJeans

Webinar & Virtual Events

Connected through Verizon

From
$10/month
Rated
-

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); BlueJeans shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023
  • They diverge on capability: Cisco Webex covers HD video, BlueJeans covers HD and 4K video.

Where they differ

Only the attributes on which Cisco Webex and BlueJeans actually diverge.

Attributes where Cisco Webex and BlueJeans differ
AttributeCisco WebexBlueJeans
Starting priceFree$10/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, Windows, Macos, Ios, Android
Founded19841983

Identical on both: user rating (Not yet rated), category (Webinar & Virtual Events).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Recording
  • Transcription
  • Web support
  • Desktop Mac support
  • Desktop Windows support
  • Mobile iOS support
  • Mobile Android support

Only in BlueJeans

  • HD and 4K video
  • Audio conferencing
  • Recording and playback
  • Chat and messaging
  • Hand raising
  • Breakout rooms
  • Jira
  • Webex

Both cover

  • Screen sharing
  • Virtual backgrounds
  • Slack
  • Microsoft Teams
  • Google Calendar
  • Outlook
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot BlueJeans
  • Team Collaborationnot BlueJeans
  • Project Managementnot BlueJeans

BlueJeans

  • Enterprise meetingsnot Cisco Webex
  • Healthcare consultationsnot Cisco Webex
  • Financial servicesnot Cisco Webex
  • Government communicationsnot Cisco Webex
  • Large eventsnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

BlueJeans

  • Shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023
  • bluejeans.com no longer resolves
  • Verizon bought it for $400 million in 2020 and closed it citing a changing market, so there is no successor product to move to within the same vendor

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

BlueJeans

$10/month
  • Essentials$10/month
    • 100 participants
    • HD video
    • Screen sharing
  • Pro$15/month
    • 300 participants
    • 4K video
    • Virtual backgrounds
  • Business$20/month
    • 500 participants
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited participants
    • Custom deployment
    • Dedicated account team

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want recording.

Choose BlueJeans if

  • You need hd and 4k video.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want audio conferencing.

Questions people ask

Is Cisco Webex or BlueJeans better?
Neither clearly leads. Cisco Webex starts at Free and BlueJeans at $10/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or BlueJeans?
Cisco Webex has a free tier; the other does not. Paid plans start at Free for Cisco Webex and $10/month for BlueJeans.
Does Cisco Webex or BlueJeans run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. BlueJeans runs on Web, Windows, Macos, Ios, Android.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. BlueJeans starts at $10/month.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what BlueJeans is typically brought in for.
What can Cisco Webex do that BlueJeans cannot?
Cisco Webex covers HD video, Recording, Transcription, Web support. BlueJeans covers HD and 4K video, Audio conferencing, Recording and playback, Chat and messaging. Both handle Screen sharing, Virtual backgrounds, Slack, Microsoft Teams.

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