Softwr

Government · head to head

CentralSquare Asset Management vs Maintenance Connection

CentralSquare Asset Management logo

CentralSquare Asset Management

Government

Public sector enterprise asset management, sold for years as Lucity

From
On request
Rated
-
Full reviewWebsite
Maintenance Connection logo

Maintenance Connection

Manufacturing

Enterprise CMMS from Accruent for multi-site asset management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare Asset Management the Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.; Maintenance Connection implementation is a project measured in months, and the cost of that work frequently exceeds the first year of licensing
  • They diverge on capability: CentralSquare Asset Management covers Esri ArcGIS integration, Maintenance Connection covers Deep asset hierarchies.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CentralSquare Asset Management and Maintenance Connection actually diverge.

Attributes where CentralSquare Asset Management and Maintenance Connection differ
AttributeCentralSquare Asset ManagementMaintenance Connection
PlatformsWeb, iOS, Android, Cloud, On-premiseWeb, iOS, Android
CategoryGovernmentManufacturing

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare Asset Management

  • Esri ArcGIS integration
  • Public works asset breadth
  • Citizen request intake
  • Condition assessment
  • Inspections
  • Suite integration

Only in Maintenance Connection

  • Deep asset hierarchies
  • Labour and cost tracking
  • Multi-storeroom inventory
  • Preventive and predictive
  • Compliance reporting
  • Enterprise integration

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare Asset Management

  • A city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheetsnot Maintenance Connection
  • A county needing auditable stormwater and backflow inspection records for a regulatory programmenot Maintenance Connection
  • A public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keyingnot Maintenance Connection
  • A municipality already running CentralSquare finance that wants asset and work costs to land in the general ledger without an integration projectnot Maintenance Connection

Maintenance Connection

  • Multi-site manufacturing or healthcare estates with large asset registersnot CentralSquare Asset Management
  • Organisations that must evidence a maintenance regime to a regulatornot CentralSquare Asset Management
  • Operations replacing an ageing enterprise CMMS rather than papernot CentralSquare Asset Management
  • Estates needing maintenance integrated with ERP and financenot CentralSquare Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare Asset Management

  • The Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.
  • CentralSquare is private-equity owned and grew by acquisition, so asset management competes for development attention against public safety and finance products with larger revenue, and its roadmap is not independently controlled.
  • Pricing is unpublished and quoted per municipality, and asset management is often presented alongside other suite modules, so a department must work to get a clean, unbundled number it can defend at council.
  • Esri ArcGIS is effectively a prerequisite for the spatial capability that makes the product worth buying, and that licence is a separate cost the software quote will not include.
  • It is North America focused, aligned to United States municipal practice, funding structures and regulatory programmes, which limits its fit for local authorities elsewhere.

Maintenance Connection

  • Implementation is a project measured in months, and the cost of that work frequently exceeds the first year of licensing
  • Pricing is entirely quote-based with no published entry point, so early comparison is impossible
  • The interface reflects its age and is a common objection from technicians used to consumer-grade mobile apps
  • Overpowered for single-site operations, where the configuration burden buys capability that will not be used
  • Accruent sells a broad portfolio, so the buying process involves more product than a maintenance team asked for

Pricing, plan by plan

CentralSquare Asset Management

On request
  • CentralSquare Asset Management$undefined/year
    • Subscription or on-premise licensing, quoted per municipality
    • Priced on population, module selection and user counts
    • Esri ArcGIS licensing purchased separately

Maintenance Connection

On request
  • Maintenance Connection$undefined/year
    • Work and asset management
    • Multi-site
    • Inventory

Which should you pick?

Choose CentralSquare Asset Management if

  • You need esri arcgis integration.
  • You work on Web, iOS, Android, Cloud, On-premise.
  • You also want public works asset breadth.
CentralSquare Asset Management review

Choose Maintenance Connection if

  • You need deep asset hierarchies.
  • You work on Web, iOS, Android.
  • You also want labour and cost tracking.
Maintenance Connection review

Questions people ask

Is CentralSquare Asset Management or Maintenance Connection better?
Neither clearly leads. CentralSquare Asset Management starts at On request and Maintenance Connection at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare Asset Management or Maintenance Connection?
CentralSquare Asset Management starts at On request and Maintenance Connection at On request.
Does CentralSquare Asset Management or Maintenance Connection run on more platforms?
CentralSquare Asset Management runs on Web, iOS, Android, Cloud, On-premise. Maintenance Connection runs on Web, iOS, Android.
What is CentralSquare Asset Management best used for?
CentralSquare Asset Management is most often used for a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets, a county needing auditable stormwater and backflow inspection records for a regulatory programme, a public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keying, a municipality already running centralsquare finance that wants asset and work costs to land in the general ledger without an integration project. Of those, a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets and a county needing auditable stormwater and backflow inspection records for a regulatory programme are not what Maintenance Connection is typically brought in for.
What can CentralSquare Asset Management do that Maintenance Connection cannot?
CentralSquare Asset Management covers Esri ArcGIS integration, Public works asset breadth, Citizen request intake, Condition assessment. Maintenance Connection covers Deep asset hierarchies, Labour and cost tracking, Multi-storeroom inventory, Preventive and predictive.

Answered from the vendors’ own pages

CentralSquare Asset Management: Can I still buy Lucity?

Not under that name alone. It is sold as CentralSquare Asset Management powered by Lucity, and quotes and contracts will use the CentralSquare name.

Maintenance Connection: Who is Maintenance Connection for?

Multi-site organisations with large asset registers and formal maintenance governance. Below that scale, the configuration effort is not repaid.

CentralSquare Asset Management: Do I need Esri?

In practice yes. The spatial asset handling that distinguishes the product depends on ArcGIS, licensed separately from Esri.

Maintenance Connection: What does it cost?

Not published. It is quoted, and implementation is a separate line that often exceeds first-year licensing.

CentralSquare Asset Management: Is it cloud only?

No. Both hosted subscription and on-premise deployment are available, which matters for municipalities with data residency or network policy constraints.

Maintenance Connection: How does it differ from MaintainX?

Almost entirely. This is an enterprise system configured to enforce an existing process; MaintainX is a mobile app a team adopts in a day. They rarely appear on the same shortlist honestly.

CentralSquare Asset Management: Is pricing published?

No. It is quoted per municipality based on population, modules and users, usually through a public procurement process.

Maintenance Connection: Is it good for regulated industries?

That is its strongest case. Audit trails, evidence of preventive regimes and multi-site consistency are what it is built to produce.

Maintenance Connection: What is the biggest risk in adopting it?

Under-resourcing implementation. A partially configured enterprise CMMS is worse than a well-run simple one, and this is the most common way these projects disappoint.

Share

Related pages

More on CentralSquare Asset Management

More on Maintenance Connection

Keep looking

Other head to heads