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Technology · head to head

Canny vs Sourcegraph

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Free plan
Yes
Full reviewWebsite
Sourcegraph logo

Sourcegraph

Developer Tools

Code search and intelligence platform for large codebases with Cody AI assistant

From
$16000/year
Free plan
No
Full reviewWebsite

The short version

  • Only Canny has a free tier, so it costs nothing to try first.
  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Sourcegraph enterprise pricing starting at $16k annually creates significant barrier for small teams
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Canny and Sourcegraph actually diverge.

Attributes where Canny and Sourcegraph differ
AttributeCannySourcegraph
Starting priceFree$16000/year
Free tierYesNo
PlatformsWeb, Claude AI (MCP)Cloud, Self-hosted
CategoryTechnologyDeveloper Tools
Founded2015Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Sourcegraph

Nothing recorded that Canny does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Sourcegraph
  • Product roadmappingnot Sourcegraph
  • Customer feedback collectionnot Sourcegraph
  • Changelog communicationnot Sourcegraph
  • User engagementnot Sourcegraph

Sourcegraph

  • Large-scale code migrations across hundreds of repositoriesnot Canny
  • Enterprise governance and code ownership trackingnot Canny
  • AI-assisted bug hunting and security pattern detectionnot Canny
  • Onboarding engineers into large unfamiliar codebasesnot Canny
  • Regulatory compliance and code audit trailsnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Sourcegraph

  • Enterprise pricing starting at $16k annually creates significant barrier for small teams
  • No free tier or standard plan published; all options require custom sales engagement
  • Complex enterprise-only positioning limits adoption compared to GitHub Copilot's pervasiveness
  • Requires indexing entire codebase; not suitable for small or ephemeral projects

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Sourcegraph

$16000/year
  • Enterprise$16000/year
    • Scales with team size
    • Credits for AI features per user
    • Deep Search

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose Sourcegraph if

  • You work on Cloud, Self-hosted.
Sourcegraph review

Questions people ask

Is Canny or Sourcegraph better?
Neither clearly leads. Canny starts at Free and Sourcegraph at $16000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Sourcegraph?
Canny has a free tier; the other does not. Paid plans start at Free for Canny and $16000/year for Sourcegraph.
Does Canny or Sourcegraph run on more platforms?
Canny runs on Web, Claude AI (MCP). Sourcegraph runs on Cloud, Self-hosted.
Can I use Canny for free?
Yes. Canny has a free tier, so you can try it without paying. Sourcegraph starts at $16000/year.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Sourcegraph is typically brought in for.
What can Canny do that Sourcegraph cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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