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Technology · head to head

Canny vs Cody

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Free plan
Yes
Full reviewWebsite
Cody logo

Cody

Developer Tools

AI coding assistant powered by code search

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Cody sourcegraph now publishes a single Enterprise plan starting at $16K, with no free or individual Pro tier listed on the pricing page
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Canny and Cody actually diverge.

Attributes where Canny and Cody differ
AttributeCannyCody
Pricing modelsubscriptionfreemium
PlatformsWeb, Claude AI (MCP)Web
CategoryTechnologyDeveloper Tools
Founded20152013

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Cody

Nothing recorded that Canny does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Cody
  • Product roadmappingnot Cody
  • Customer feedback collectionnot Cody
  • Changelog communicationnot Cody
  • User engagementnot Cody

Cody

  • Code completion and intelligent autocomplete in IDEsnot Canny
  • Developer chat with codebase context awarenessnot Canny
  • Automated debugging and error identificationnot Canny
  • Customizable prompts for workflow automationnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Cody

  • Sourcegraph now publishes a single Enterprise plan starting at $16K, with no free or individual Pro tier listed on the pricing page
  • sourcegraph.com/cody redirects to the documentation rather than a Cody product or pricing page
  • AI features are metered as credits included per user, and exceeding the allocation requires buying a higher volume bucket
  • Volume credit buckets are sold as an add-on rather than included
  • A customer success manager and premium support are optional paid extras on top of the Enterprise plan
  • Standard support is 24x5 rather than 24x7, with round-the-clock coverage sold as an upgrade
  • The published $16K figure is a starting price that scales with team size, so the actual cost is quoted rather than listed

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Cody

Free

No published plan breakdown. See the Cody review.

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose Cody if

  • You want to start without paying.
Cody review

Questions people ask

Is Canny or Cody better?
Neither clearly leads. Canny starts at Free and Cody at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Cody?
Canny starts at Free and Cody at Free.
Does Canny or Cody run on more platforms?
Canny runs on Web, Claude AI (MCP). Cody runs on Web.
Can I use Canny for free?
Both have a free tier, so you can try either at no cost before committing.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Cody is typically brought in for.
What can Canny do that Cody cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Cody: Is Cody free?

Cody offers a free tier for individual developers via VS Code, JetBrains, Visual Studio, and the web app. Unlimited free usage is available for solo developers.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Cody: What does Cody Enterprise cost?

Cody Enterprise pricing is custom and requires contacting Sourcegraph sales. It is available for Sourcegraph Enterprise customers and must be quoted based on your deployment and usage needs.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Cody: What LLMs does Cody use?

Cody uses the latest large language models for code completions, chat, and debugging. It leverages Sourcegraph's advanced Search API to pull codebase context from local and remote repositories.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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