Software · head to head
Canny vs Dashlane
The short version
- Only Canny has a free tier, so it costs nothing to try first.
- Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Dashlane highest pricing among major password managers at $60/year with no monthly subscription option
- They diverge on capability: Canny covers Feedback boards, Dashlane covers Password manager.
Where they differ
Only the attributes on which Canny and Dashlane actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Canny
- Feedback boards
- Voting system
- Roadmap planning
- Changelog
- User segmentation
- Status updates
- Admin moderation
- Analytics
Only in Dashlane
- Password manager
- Digital wallet
- Dark web monitoring
- VPN for WiFi protection
- Two-factor authentication
- Password generator
- Secure sharing
- Security dashboard
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Canny
- Feature request managementnot Dashlane
- Product roadmappingnot Dashlane
- Customer feedback collectionnot Dashlane
- Changelog communicationnot Dashlane
- User engagementnot Dashlane
Dashlane
- Password managementnot Canny
- Identity protectionnot Canny
- Secure credential sharingnot Canny
- Compliance requirementsnot Canny
- VPN protectionnot Canny
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Canny
- Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
- Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
- Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
- Customizations limited for public-facing interfaces regarding branding and information presentation
- Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
- Slow response times reported by users, affecting feedback management efficiency
- Limited custom user fields and manual data updates require API access
Dashlane
- Highest pricing among major password managers at $60/year with no monthly subscription option
- Restricted free tier with only 25 passwords on single device compared to Bitwarden's unlimited free tier
- No traditional desktop application, users must rely on browser extension or mobile apps
- Closed-source code prevents independent security verification unlike open-source competitors
- Limited 2FA options supporting only authenticator apps, not biometric or SMS authentication
Pricing, plan by plan
Canny
Free- FreeFree
- Up to 100 tracked users
- Unlimited feedback
- 1 board
- Starter$400/month
- 1,000 tracked users
- Unlimited boards
- Private boards
- Growth$900/month
- 5,000 tracked users
- API access
- SSO
- Business$undefined/month
- Unlimited tracked users
- White label
- SLA
Dashlane
$4.99/month- Premium$4.99/month
- Secure vault
- Password generation
Which should you pick?
Choose Canny if
- You need feedback boards.
- You want to start without paying.
- You work on Web, Claude AI (MCP).
- You also want voting system.
Choose Dashlane if
- You need password manager.
- You work on Web, Windows, macOS, iOS, Android, Browser Extensions.
- You also want digital wallet.
Questions people ask
- Is Canny or Dashlane better?
- Neither clearly leads. Canny starts at Free and Dashlane at $4.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Canny or Dashlane?
- Canny has a free tier; the other does not. Paid plans start at Free for Canny and $4.99/month for Dashlane.
- Does Canny or Dashlane run on more platforms?
- Canny runs on Web, Claude AI (MCP). Dashlane runs on Web, Windows, macOS, iOS, Android, Browser Extensions.
- Can I use Canny for free?
- Yes. Canny has a free tier, so you can try it without paying. Dashlane starts at $4.99/month.
- What is Canny best used for?
- Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Dashlane is typically brought in for.
- What can Canny do that Dashlane cannot?
- Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Dashlane covers Password manager, Digital wallet, Dark web monitoring, VPN for WiFi protection. Both handle Slack.
Answered from the vendors’ own pages
Canny: Does Canny offer a free plan?
Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.
SourceDashlane: What happened to Dashlane's free plan?
Dashlane discontinued its free plan in September 2025. The entry-level plan now starts at $4.99/month (billed annually) for Premium, or businesses can use a 30-day money-back guarantee to test the service.
SourceCanny: How is Canny priced?
Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.
SourceDashlane: What platforms does Dashlane support?
Dashlane is available on Windows, macOS, iOS, Android, and Chromebook. Browser extensions work with Chrome, Firefox, Edge, Opera, and Brave. However, Dashlane no longer has a traditional desktop application.
SourceCanny: What is a tracked user in Canny?
A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.
SourceDashlane: Does Dashlane support SSO integration?
Yes, Dashlane integrates with SAML 2.0 Identity Providers for SSO, plus SCIM for user provisioning and deprovisioning. However, the Safari browser extension does not support self-hosted SSO due to Apple limitations.
SourceCanny: What is Canny Autopilot?
Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.
SourceCanny: Does Canny have a public roadmap feature?
Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.
SourceRelated pages
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