Software · head to head
Bold Metrics vs Loop Returns

Loop Returns
Software
Embedded returns solution for e-commerce platforms
- From
- $100/month
- Rated
- -
The short version
- Each has a real cost: Bold Metrics sold to apparel brands as an embedded API rather than as a tool a shopper or small seller can use; Loop Returns both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included
- They diverge on capability: Bold Metrics covers AI body prediction, Loop Returns covers Embedded returns.
Where they differ
Only the attributes on which Bold Metrics and Loop Returns actually diverge.
| Attribute | Bold Metrics | Loop Returns |
|---|---|---|
| Starting price | On request | $100/month |
| Pricing model | usage-based | subscription |
| Platforms | Web, Api | Web |
| Founded | 2014 | 2017 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bold Metrics
- AI body prediction
- Size recommendations
- Body measurements
- Returns analytics
- Product development data
- Manufacturing specifications
- Consumer insights
- Fit analytics
Only in Loop Returns
- Embedded returns
- Label generation
- Tracking
- Analytics
- WooCommerce
- Encryption
- Authentication
Both cover
- Shopify
- Custom platforms
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Bold Metrics
- Size recommendations on an apparel product pagenot Loop Returns
- Reducing returns caused by fitnot Loop Returns
- Body measurement estimation without a scannot Loop Returns
- Made-to-measure sizing through Virtual Tailornot Loop Returns
- Fit analytics across a cataloguenot Loop Returns
Loop Returns
- Managing ecommerce returns and exchanges through a branded portalnot Bold Metrics
- Offering store credit and exchange incentives instead of refundsnot Bold Metrics
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bold Metrics
- Sold to apparel brands as an embedded API rather than as a tool a shopper or small seller can use
- Pricing is not published
- Split across several named products, including Smart Size Chart, Virtual Sizer and Virtual Tailor, so scope depends on which are licensed
Loop Returns
- Both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included
- Because neither the included volume nor the overage rate is published, the cost of a busy returns month cannot be worked out in advance
- Dedicated onboarding and support are tied to 20,000 or more annual orders, so smaller merchants get neither
Pricing, plan by plan
Bold Metrics
On request- Smart Size$undefined/month
- Size recommendations
- Basic analytics
- E-commerce integration
- Smart Body$undefined/month
- Full body measurements
- Product development data
- Advanced analytics
- Enterprise$undefined/month
- Everything included
- Custom AI models
- Manufacturing data
Loop Returns
$100/month- Startup$100/month
- Basic returns
- Integration
- Growth$300/month
- All features
- Analytics
Which should you pick?
Choose Bold Metrics if
- You need ai body prediction.
- You work on Web, Api.
- You also want size recommendations.
Questions people ask
- Is Bold Metrics or Loop Returns better?
- Neither clearly leads. Bold Metrics starts at On request and Loop Returns at $100/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bold Metrics or Loop Returns?
- Bold Metrics starts at On request and Loop Returns at $100/month.
- Does Bold Metrics or Loop Returns run on more platforms?
- Bold Metrics runs on Web, Api. Loop Returns runs on Web.
- What is Bold Metrics best used for?
- Bold Metrics is most often used for size recommendations on an apparel product page, reducing returns caused by fit, body measurement estimation without a scan, made-to-measure sizing through virtual tailor. Of those, size recommendations on an apparel product page and reducing returns caused by fit are not what Loop Returns is typically brought in for.
- What can Bold Metrics do that Loop Returns cannot?
- Bold Metrics covers AI body prediction, Size recommendations, Body measurements, Returns analytics. Loop Returns covers Embedded returns, Label generation, Tracking, Analytics. Both handle Shopify, Custom platforms, Cloud deployment, Web support.
Related pages
More on Bold Metrics
More on Loop Returns
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