Fashion & Apparel · head to head
Loop Returns vs ReturnLogic
Loop Returns
Fashion & Apparel
Embedded returns solution for e-commerce platforms
- From
- $100/month
- Rated
- -
ReturnLogic
Fashion & Apparel
Returns management platform for e-commerce and fashion
- From
- $200/month
- Rated
- -
The short version
- Each has a real cost: Loop Returns both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included; ReturnLogic billed per return processed, from $3.90 down to $0.25 each, so cost rises with the thing a retailer is trying to reduce
- They diverge on capability: Loop Returns covers Embedded returns, ReturnLogic covers Return authorization.
Where they differ
Only the attributes on which Loop Returns and ReturnLogic actually diverge.
| Attribute | Loop Returns | ReturnLogic |
|---|---|---|
| Starting price | $100/month | $200/month |
| Founded | 2017 | 2013 |
Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (Fashion & Apparel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Loop Returns
- Embedded returns
- Label generation
- Tracking
- WooCommerce
- Custom platforms
Only in ReturnLogic
- Return authorization
- Processing
- Carrier integration
Both cover
- Analytics
- Shopify
- Encryption
- Authentication
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Loop Returns
- Managing ecommerce returns and exchanges through a branded portal
- Offering store credit and exchange incentives instead of refundsnot ReturnLogic
ReturnLogic
- Managing ecommerce returns and exchanges through a branded portal
- Analysing return reasons and rates across productsnot Loop Returns
Both are used for managing ecommerce returns and exchanges through a branded portal, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Loop Returns
- Both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included
- Because neither the included volume nor the overage rate is published, the cost of a busy returns month cannot be worked out in advance
- Dedicated onboarding and support are tied to 20,000 or more annual orders, so smaller merchants get neither
ReturnLogic
- Billed per return processed, from $3.90 down to $0.25 each, so cost rises with the thing a retailer is trying to reduce
- The per return rate is more than fifteen times higher at low volume than at high volume
- A 12 month contract applies, auto renewing unless 30 days notice is given
- The FAQ states a $299 a month starting point that does not appear in the pricing table itself
- Return volume thresholds for each rate are not published
Pricing, plan by plan
Loop Returns
$100/month- Startup$100/month
- Basic returns
- Integration
- Growth$300/month
- All features
- Analytics
ReturnLogic
$200/month- Starter$200/month
- Basic returns management
- Professional$400/month
- Advanced features
- Analytics
Which should you pick?
Questions people ask
- Is Loop Returns or ReturnLogic better?
- Neither clearly leads. Loop Returns starts at $100/month and ReturnLogic at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Loop Returns or ReturnLogic?
- Loop Returns starts at $100/month and ReturnLogic at $200/month.
- Does Loop Returns or ReturnLogic run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Loop Returns best used for?
- Loop Returns is most often used for managing ecommerce returns and exchanges through a branded portal, offering store credit and exchange incentives instead of refunds. Of those, offering store credit and exchange incentives instead of refunds is not what ReturnLogic is typically brought in for.
- What can Loop Returns do that ReturnLogic cannot?
- Loop Returns covers Embedded returns, Label generation, Tracking, WooCommerce. ReturnLogic covers Return authorization, Processing, Carrier integration, Email. Both handle Analytics, Shopify, Encryption, Authentication.