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Bitrix24 vs D-ID

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
D-ID logo

D-ID

Software

AI-powered talking avatar generation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; D-ID maximum video length capped at 5 minutes
  • They diverge on capability: Bitrix24 covers Contact management, D-ID covers Photo-to-video.

Where they differ

Only the attributes on which Bitrix24 and D-ID actually diverge.

Attributes where Bitrix24 and D-ID differ
AttributeBitrix24D-ID
PlatformsWeb, Ios, AndroidWeb
Founded20122017

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in D-ID

  • Photo-to-video
  • Talking avatars
  • Voice cloning
  • API access
  • API access
  • ChatGPT integration
  • Web SDK
  • Api support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot D-ID
  • Team chat, tasks and project management in one suitenot D-ID
  • Telephony and email integrated with customer recordsnot D-ID
  • Document storage and collaborationnot D-ID
  • Workflow automation and HR records on the higher tiersnot D-ID

D-ID

  • AI video generation with digital avatarsnot Bitrix24
  • Multilingual video creation in 120+ languagesnot Bitrix24
  • API-driven video automationnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

D-ID

  • Maximum video length capped at 5 minutes
  • Image upload limited to 10 MB; JPEG, JPG, PNG formats only
  • Premium avatars unavailable on Lite plan

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

D-ID

Free

No published plan breakdown. See the D-ID review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose D-ID if

  • You need photo-to-video.
  • You want to start without paying.
  • You also want talking avatars.
D-ID review

Questions people ask

Is Bitrix24 or D-ID better?
Neither clearly leads. Bitrix24 starts at Free and D-ID at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or D-ID?
Bitrix24 starts at Free and D-ID at Free.
Does Bitrix24 or D-ID run on more platforms?
Bitrix24 runs on Web, Ios, Android. D-ID runs on Web.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what D-ID is typically brought in for.
What can Bitrix24 do that D-ID cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. D-ID covers Photo-to-video, Talking avatars, Voice cloning, API access. Both handle Web support.
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