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Software · head to head

Bitrix24 vs Copy.ai

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Copy.ai logo

Copy.ai

Software

AI-powered copywriting made easy

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Copy.ai chat plan limited to 5 seats; must upgrade to Growth plan ($1,000/month) for teams of 10+
  • They diverge on capability: Bitrix24 covers Contact management, Copy.ai covers AI copywriting.

Where they differ

Only the attributes on which Bitrix24 and Copy.ai actually diverge.

Attributes where Bitrix24 and Copy.ai differ
AttributeBitrix24Copy.ai
Starting priceFree$29/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded20122020

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Copy.ai

  • AI copywriting
  • 90+ templates
  • Multi-language
  • Bulk generation
  • API access
  • Api support

Both cover

  • Zapier
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Copy.ai
  • Team chat, tasks and project management in one suitenot Copy.ai
  • Telephony and email integrated with customer recordsnot Copy.ai
  • Document storage and collaborationnot Copy.ai
  • Workflow automation and HR records on the higher tiersnot Copy.ai

Copy.ai

  • AI-powered copywriting and content generation for marketing and salesnot Bitrix24
  • Go-to-market automation with AI workflows and copy agentsnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Copy.ai

  • Chat plan limited to 5 seats; must upgrade to Growth plan ($1,000/month) for teams of 10+
  • Workflow credits limited to 20K per month on Growth plan; higher usage requires upgrading to Expansion ($2,000/month) or above

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Copy.ai

$29/month

No published plan breakdown. See the Copy.ai review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Copy.ai if

  • You need ai copywriting.
  • You also want 90+ templates.
Copy.ai review

Questions people ask

Is Bitrix24 or Copy.ai better?
Neither clearly leads. Bitrix24 starts at Free and Copy.ai at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Copy.ai?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $29/month for Copy.ai.
Does Bitrix24 or Copy.ai run on more platforms?
Bitrix24 runs on Web, Ios, Android. Copy.ai runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Copy.ai starts at $29/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Copy.ai is typically brought in for.
What can Bitrix24 do that Copy.ai cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Copy.ai covers AI copywriting, 90+ templates, Multi-language, Bulk generation. Both handle Zapier, Web support.
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