Softwr

Sales Enablement · head to head

Bigtincan vs Strikedeck

Bigtincan logo

Bigtincan

Sales Enablement

AI-Powered Sales Enablement

From
On request
Rated
-
Full reviewWebsite
S

Strikedeck

Customer Success

AI-Powered Customer Success

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bigtincan no published pricing makes budgeting difficult and requires contacting sales for quotes; Strikedeck product is discontinued and no longer supported or developed
  • They diverge on capability: Bigtincan covers AI content recommendations, Strikedeck covers AI churn prediction.

Where they differ

Only the attributes on which Bigtincan and Strikedeck actually diverge.

Attributes where Bigtincan and Strikedeck differ
AttributeBigtincanStrikedeck
PlatformsWeb, iOS, AndroidWeb
CategorySales EnablementCustomer Success
Founded20082015

Identical on both: starting price (On request), pricing model (Unknown), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bigtincan

  • AI content recommendations
  • Mobile enablement
  • Document automation
  • Training
  • Analytics
  • Microsoft Dynamics
  • SAP
  • Oracle

Only in Strikedeck

  • AI churn prediction
  • Health scores
  • Automated playbooks
  • Sentiment analysis
  • Usage analytics
  • Medallia
  • Slack
  • Zendesk

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bigtincan

  • Customer Success
  • Sales Enablementnot Strikedeck
  • Ai Automationnot Strikedeck

Strikedeck

  • Customer Success
  • Ai Powerednot Bigtincan
  • Predictive Analyticsnot Bigtincan

Both are used for customer success, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bigtincan

  • No published pricing makes budgeting difficult and requires contacting sales for quotes
  • Steep implementation and onboarding costs on top of per-user fees for enterprise plans
  • Complex setup process requiring significant organizational change management to adopt

Strikedeck

  • Product is discontinued and no longer supported or developed
  • Limited integration options compared to modern customer success platforms
  • No longer receiving feature updates or security patches

Pricing, plan by plan

Bigtincan

On request
  • SMB$null/custom
    • Average cost $17,937
    • Sales enablement basics
    • Mobile access
  • Enterprise$null/custom
    • Average cost $139,644
    • Advanced features
    • Dedicated support

Strikedeck

On request

No published plan breakdown. See the Strikedeck review.

Which should you pick?

Choose Bigtincan if

  • You need ai content recommendations.
  • You work on Web, iOS, Android.
  • You also want mobile enablement.
Bigtincan review

Choose Strikedeck if

  • You need ai churn prediction.
  • You also want health scores.
Strikedeck review

Questions people ask

Is Bigtincan or Strikedeck better?
Neither clearly leads. Bigtincan starts at On request and Strikedeck at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bigtincan or Strikedeck?
Bigtincan starts at On request and Strikedeck at On request.
Does Bigtincan or Strikedeck run on more platforms?
Bigtincan runs on Web, iOS, Android. Strikedeck runs on Web.
What is Bigtincan best used for?
Bigtincan is most often used for customer success, sales enablement, ai automation. Of those, sales enablement and ai automation are not what Strikedeck is typically brought in for.
What can Bigtincan do that Strikedeck cannot?
Bigtincan covers AI content recommendations, Mobile enablement, Document automation, Training. Strikedeck covers AI churn prediction, Health scores, Automated playbooks, Sentiment analysis. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Bigtincan: Does Bigtincan publish transparent pricing?

No. Bigtincan uses quote-based pricing with no published list prices. Most customers report effective costs of $25-$45 per user per month when billed annually, with SMB plans averaging $17,937 and Enterprise plans averaging $139,644.

Source
Strikedeck: What is Strikedeck?

Strikedeck was a customer success platform that used machine learning and predictive analytics to identify customer health risks, sentiment, and engagement opportunities. The platform was acquired by Medallia in May 2019 and has since been discontinued.

Source
Bigtincan: What is included in Bigtincan's mobile capabilities?

Bigtincan includes mobile access for sales teams to access content, run presentations, and engage customers on their devices as part of its mobile-first sales enablement approach.

Source
Strikedeck: What happened to Strikedeck?

Medallia acquired Strikedeck on May 16, 2019, for $11 million. The platform was subsequently discontinued as Medallia consolidated its customer experience offerings.

Source
Bigtincan: Does Bigtincan include AI-powered features?

Yes. Bigtincan includes AI-powered features for content recommendations, sales coaching, and engagement analytics to help teams optimize their selling process.

Source
Strikedeck: What were Strikedeck's key features?

Strikedeck offered workflow automation, machine learning for customer health scoring, predictive analytics, usage tracking, and instant surveys. It provided real-time customer health dashboards and personalization capabilities.

Source
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