CRM · head to head
Bigin vs Vidyard
Bigin
CRM
Zoho pipeline CRM for small businesses, priced well below Zoho CRM itself
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Bigin the plan limits are the product boundary, not a soft guideline: three pipelines on Express and thirty automations will constrain any business with more than a couple of distinct sale types, and the only fix is to pay up a tier.; Vidyard free plan limited to 5 video recordings per month and 15 AI videos per month
- They diverge on capability: Bigin covers Multiple pipelines, Vidyard covers Video recording.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Bigin and Vidyard actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bigin
- Multiple pipelines
- Teampipes
- Built-in telephony
- Email integration
- Workflow automation
- Mobile apps
- Zoho ecosystem
- Free onboarding
Only in Vidyard
- Video recording
- CRM integration
- Video analytics
- Email embedding
- Chrome support
- Firefox support
- Edge support
What people use each for
The jobs each tool is most often brought in to do.
Bigin
- A five-person sales team wants a real CRM for under 50 US dollars a month total and will never use the territory management or forecasting depth in Zoho CRM.not Vidyard
- A business already running Zoho Books or Zoho Mail wants a CRM in the same account with native links rather than a bridged third-party tool.not Vidyard
- A services firm wants to run client onboarding and delivery as pipelines alongside sales, which is what Teampipes exists for, without buying a separate project tool.not Vidyard
- A buyer evaluating Zoho CRM Standard should price Bigin first, because for straightforward pipeline selling it is roughly a third of the cost on the same platform.not Vidyard
Vidyard
- Breaking through crowded inboxes with personalized prospect videosnot Bigin
- Automating personalized outreach sequences using AI avatarsnot Bigin
- Tracking when prospects view and engage with sales videosnot Bigin
- Integrating video engagement signals into Salesforce and HubSpotnot Bigin
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bigin
- The plan limits are the product boundary, not a soft guideline: three pipelines on Express and thirty automations will constrain any business with more than a couple of distinct sale types, and the only fix is to pay up a tier.
- Outgrowing Bigin means migrating to Zoho CRM, a different product with different objects and configuration, so the cheap start becomes a project later rather than a plan upgrade.
- The free plan is one user with 500 records and no automation, which makes it a trial rather than a usable free tier of the kind Zoho CRM competitors offer.
- Reporting and analytics are basic compared with Zoho CRM, with no serious forecasting, territory management or custom module building, so sales operations functions have nothing to work with.
- Zoho runs two overlapping CRMs and has an obvious incentive to keep Bigin limited, so features that would make it a genuine competitor to Zoho CRM are unlikely to arrive however much customers ask.
Vidyard
- Free plan limited to 5 video recordings per month and 15 AI videos per month
- Advanced team analytics and integrations require Teams plan
- Video Agent automation requires add-on purchase
- No self-hosted option available
Pricing, plan by plan
Bigin
Free- FreeFree
- One user only
- 500 records
- One pipeline
- Express$7/month
- Three pipelines
- 50,000 records
- 30 workflow automations
- Premier$12/month
- Five pipelines
- 100,000 records
- 50 workflow automations
- Bigin 360$18/month
- Fifteen pipelines
- One million records
- 100 workflow automations
Vidyard
Free- FreeFree
- 15 AI videos per month
- 5 video recordings per month
- Basic editing
- Starter$undefined/month
- Unlimited video recording
- Full analytics
- Branded sharing pages
- Teams$undefined/month
- Everything in Starter
- CRM integrations
- Advanced team analytics
- Enterprise$undefined/month
- Unlimited integrations
- SSO
- Custom permissions
Which should you pick?
Choose Bigin if
- You need multiple pipelines.
- You want to start without paying.
- You work on Web, iOS, Android, macOS, watchOS.
- You also want teampipes.
Choose Vidyard if
- You need video recording.
- You want to start without paying.
- You work on Web, Chrome extension.
- You also want crm integration.
Questions people ask
- Is Bigin or Vidyard better?
- Neither clearly leads. Bigin starts at Free and Vidyard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bigin or Vidyard?
- Bigin starts at Free and Vidyard at Free.
- Does Bigin or Vidyard run on more platforms?
- Bigin runs on Web, iOS, Android, macOS, watchOS. Vidyard runs on Web, Chrome extension.
- Can I use Bigin for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Bigin best used for?
- Bigin is most often used for a five-person sales team wants a real crm for under 50 us dollars a month total and will never use the territory management or forecasting depth in zoho crm., a business already running zoho books or zoho mail wants a crm in the same account with native links rather than a bridged third-party tool., a services firm wants to run client onboarding and delivery as pipelines alongside sales, which is what teampipes exists for, without buying a separate project tool., a buyer evaluating zoho crm standard should price bigin first, because for straightforward pipeline selling it is roughly a third of the cost on the same platform.. Of those, a five-person sales team wants a real crm for under 50 us dollars a month total and will never use the territory management or forecasting depth in zoho crm. and a business already running zoho books or zoho mail wants a crm in the same account with native links rather than a bridged third-party tool. are not what Vidyard is typically brought in for.
- What can Bigin do that Vidyard cannot?
- Bigin covers Multiple pipelines, Teampipes, Built-in telephony, Email integration. Vidyard covers Video recording, CRM integration, Video analytics, Email embedding.
Answered from the vendors’ own pages
Bigin: Is Bigin the same as Zoho CRM?
No. It is a separate, cheaper product on its own domain with its own pricing, aimed at small businesses, and it is deliberately capped so it does not compete with Zoho CRM.
Vidyard: Does Vidyard have a free plan?
Yes. Vidyard's free plan includes 15 AI videos per month, 5 video recording limit per month, basic video editing, and limited integrations.
SourceBigin: How much cheaper is it?
Express is 7 US dollars per user per month annually against Zoho CRM Standard at a higher rate, and the gap widens against the upper Zoho CRM tiers.
Vidyard: What integrations does Vidyard offer?
Vidyard integrates with 51+ platforms including Salesforce, HubSpot, Gmail, Outlook, LinkedIn, Slack, and Zapier for workflow automation.
SourceBigin: What happens when I outgrow the pipeline limits?
You move up a Bigin tier to five or fifteen pipelines, and beyond that you migrate to Zoho CRM, which is a data and configuration migration rather than a switch.
Vidyard: Can Vidyard videos show engagement analytics?
Yes. Vidyard tracks video engagement including watch time, who viewed the video, when they watched it, and click-through rates on CTAs.
SourceBigin: Is the free plan usable?
Only for one person with a very small contact list. It is one user, 500 records, one pipeline and no automation.
Vidyard: What is the Video Agent feature?
Video Agent uses AI avatars to automatically generate and send personalized videos at scale. You provide the message, and the AI creates a video in your likeness for mass outreach.
SourceVidyard: Does Vidyard work with email platforms?
Yes. Vidyard integrates with Gmail and Outlook to let you record and send videos directly from your inbox, with engagement tracking syncing back to email.
SourceRelated pages
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