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Developer Tools · head to head

Backstage vs KnowBe4

Backstage logo

Backstage

Developer Tools

Open source internal developer portal framework created and open sourced by Spotify

From
Free
Free plan
Yes
Full reviewWebsite
KnowBe4 logo

KnowBe4

Cybersecurity

World's largest security awareness training platform

From
$1/month
Free plan
No
Full reviewWebsite

The short version

  • Only Backstage has a free tier, so it costs nothing to try first.
  • Each has a real cost: Backstage backstage is a framework rather than a product: there is no supported turnkey install, so getting to a usable portal means a TypeScript and React project your team owns, hosts and upgrades forever.; KnowBe4 published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • They diverge on capability: Backstage covers Software catalogue, KnowBe4 covers Security awareness training.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Backstage and KnowBe4 actually diverge.

Attributes where Backstage and KnowBe4 differ
AttributeBackstageKnowBe4
Starting priceFree$1/month
Pricing modelOpen source, no licence feesubscription
Free tierYesNo
PlatformsWeb, Self-hosted, Linux, Docker, KubernetesWeb, Mobile, Email
CategoryDeveloper ToolsCybersecurity
FoundedUnknown2010

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Backstage

  • Software catalogue
  • Software templates
  • TechDocs
  • Plugin architecture
  • Kubernetes plugin
  • Search
  • Entity ownership model
  • Auth provider integrations

Only in KnowBe4

  • Security awareness training
  • Phishing simulation
  • Risk assessments
  • Compliance training
  • Incident reporting
  • API access
  • Custom policies
  • Behavior analytics

What people use each for

The jobs each tool is most often brought in to do.

Backstage

  • An engineering organisation past roughly a hundred services where nobody can reliably answer who owns a given service at two in the morningnot KnowBe4
  • A platform team enforcing golden paths, so a new service is scaffolded with logging, CI and security defaults already wired innot KnowBe4
  • A company consolidating scattered READMEs and Confluence pages into docs that live beside the code and cannot silently rot unnoticednot KnowBe4
  • A regulated business that needs an auditable register of every running service, its owner and its data classificationnot KnowBe4

KnowBe4

  • Security awareness training and simulated phishing for staffnot Backstage
  • Tracking employee susceptibility to phishing over timenot Backstage

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Backstage

  • Backstage is a framework rather than a product: there is no supported turnkey install, so getting to a usable portal means a TypeScript and React project your team owns, hosts and upgrades forever.
  • Upstream releases move quickly and plugin APIs have broken across major versions, so a customised deployment accumulates upgrade debt and teams routinely fall months behind on versions they cannot cheaply catch up on.
  • The catalogue is only as good as the YAML descriptors engineers remember to write; without enforcement the register drifts out of date, and a developer portal nobody trusts is abandoned faster than one that never existed.
  • Community plugin quality varies sharply, with many unmaintained or pinned to old core versions, so the plugin that made the business case may be the one blocking your next upgrade.
  • Spotify Portal, the packaged commercial route, publishes no price at all and is quoted as a custom annual subscription, so the only cost you can actually forecast up front is the self-hosted one, which is the option with the largest hidden staffing bill.

KnowBe4

  • Published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • Pricing is banded by seat count, and the lowest band of 25 to 50 seats pays the highest rate
  • Accounts above 1,000 seats have no published price and require a custom quote
  • Third party integrations, Compliance Plus and PhishER Plus are all separately priced per seat add ons
  • The Foundation tier carries 200 training modules against more than 1,000 on Advanced, so content volume is the main gate

Pricing, plan by plan

Backstage

Free
  • Backstage (open source)Free
    • Apache 2.0 licence
    • Software catalogue, templates, TechDocs and search
    • Full plugin ecosystem
  • Spotify Portal for Backstage$undefined/year
    • Packaged commercial distribution from Spotify
    • Spotify premium plugins including Soundcheck and Insights
    • Simplified setup and managed upgrade path

KnowBe4

$1/month
  • Basic$1/month
    • Per user
    • Training modules
    • Phishing templates
  • Advanced$2/month
    • All Basic features
    • Advanced phishing
    • Risk assessments
  • Pro$3/month
    • All Advanced features
    • API access
    • Custom content

Which should you pick?

Choose Backstage if

  • You need software catalogue.
  • You want to start without paying.
  • You work on Web, Self-hosted, Linux, Docker, Kubernetes.
  • You also want software templates.
Backstage review

Choose KnowBe4 if

  • You need security awareness training.
  • You work on Web, Mobile, Email.
  • You also want phishing simulation.
KnowBe4 review

Questions people ask

Is Backstage or KnowBe4 better?
Neither clearly leads. Backstage starts at Free and KnowBe4 at $1/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Backstage or KnowBe4?
Backstage has a free tier; the other does not. Paid plans start at Free for Backstage and $1/month for KnowBe4.
Does Backstage or KnowBe4 run on more platforms?
Backstage runs on Web, Self-hosted, Linux, Docker, Kubernetes. KnowBe4 runs on Web, Mobile, Email.
Can I use Backstage for free?
Yes. Backstage has a free tier, so you can try it without paying. KnowBe4 starts at $1/month.
What is Backstage best used for?
Backstage is most often used for an engineering organisation past roughly a hundred services where nobody can reliably answer who owns a given service at two in the morning, a platform team enforcing golden paths, so a new service is scaffolded with logging, ci and security defaults already wired in, a company consolidating scattered readmes and confluence pages into docs that live beside the code and cannot silently rot unnoticed, a regulated business that needs an auditable register of every running service, its owner and its data classification. Of those, an engineering organisation past roughly a hundred services where nobody can reliably answer who owns a given service at two in the morning and a platform team enforcing golden paths, so a new service is scaffolded with logging, ci and security defaults already wired in are not what KnowBe4 is typically brought in for.
What can Backstage do that KnowBe4 cannot?
Backstage covers Software catalogue, Software templates, TechDocs, Plugin architecture. KnowBe4 covers Security awareness training, Phishing simulation, Risk assessments, Compliance training.

Answered from the vendors’ own pages

Backstage: Is Backstage free?

The project is Apache 2.0 with no licence fee. The real cost is engineering time; teams commonly dedicate one to two engineers permanently to running it.

KnowBe4: What does KnowBe4 cost per employee?

KnowBe4 charges per seat per month on a subscription basis. For 51-100 employees, SAT Foundation costs $2.13/month per seat and SAT Advanced costs $3.40/month per seat. Prices decrease with larger employee counts.

Source
Backstage: Do I need to write code to use it?

Yes. Configuring and extending a Backstage application is a TypeScript and React project. This is the single most common misjudgement buyers make.

KnowBe4: Does KnowBe4 offer a free trial?

KnowBe4 does not offer a full free version, but free tools are available separately including assessments and simulators.

Source
Backstage: What is Spotify Portal for Backstage?

A commercial distribution from Spotify with premium plugins and support, generally available since October 2025 and sold as a quoted annual subscription with no published price.

KnowBe4: Are there add-on costs beyond the base plan?

Yes, optional add-ons include Third-Party Integrations ($1.10-$1.20/seat/month), Compliance Plus ($0.82-$0.93/seat/month), PhishER Plus ($1.15-$1.50/seat/month), and Student Edition ($0.17/seat/month).

Source
Backstage: Who owns the project?

Spotify created and open sourced it; it is now a CNCF project, so the upstream roadmap is not solely Spotify controlled.

KnowBe4: What currencies does KnowBe4 accept?

KnowBe4 accepts pricing in USD, AUD, BRL, CAD, EUR, GBP, SGD, and ZAR.

Source
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