Networking · head to head
Auvik vs Zabbix

Auvik
Networking
Cloud-based network monitoring and management priced by managed device count, quote-only
- From
- On request
- Rated
- -

Zabbix
Networking
Open source infrastructure and network monitoring with distributed proxies and templating
- From
- Free
- Rated
- -
The short version
- Only Zabbix has a free tier, so it costs nothing to try first.
- Each has a real cost: Auvik no pricing is published anywhere on the site; every number requires submitting a lead form and speaking to sales, which slows down basic vendor comparison; Zabbix the database is the scaling limit, and high frequency polling grows history tables fast enough that untuned installations hit housekeeping stalls and query timeouts within months.
- They diverge on capability: Auvik covers Automated network mapping, Zabbix covers Agent and agentless collection.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Auvik and Zabbix actually diverge.
Identical on both: user rating (Not yet rated), category (Networking).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Auvik
- Automated network mapping
- Configuration backup
- Multi-tenant MSP view
- Traffic insight
- Device-based billing with exclusions
Only in Zabbix
- Agent and agentless collection
- Templates
- Low-level discovery
- Distributed proxies
- Trigger expressions
- Escalation actions
What people use each for
The jobs each tool is most often brought in to do.
Auvik
- An MSP wanting a single SaaS platform to monitor and map multiple client networks with per-client segregationnot Zabbix
- An internal IT team wanting automatic, versioned configuration backup for switches and routers without managing that infrastructure themselvesnot Zabbix
- A network team wanting continuous, automatically updated network topology mapping rather than maintaining diagrams manuallynot Zabbix
- An organisation wanting traffic visibility by application without deploying a separate flow collectornot Zabbix
Zabbix
- A service provider monitoring thousands of customer devices where per-device commercial licensing is the largest line itemnot Auvik
- Branch or industrial sites with unreliable links that need local collection and bufferingnot Auvik
- Mixed estates where the same tool must poll SNMP switches, Linux hosts, Windows servers and Java applicationsnot Auvik
- Replacing an aging Nagios installation while keeping script-based checks that already existnot Auvik
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Auvik
- No pricing is published anywhere on the site; every number requires submitting a lead form and speaking to sales, which slows down basic vendor comparison
- Billing by managed device count means the total cost is not knowable in advance without first running an accurate device count against Auvik's specific inclusion and exclusion rules
- As a SaaS-only product with no on-premises option, an organisation loses monitoring visibility if its own internet connection to Auvik's cloud goes down at the same time as the incident it needs to diagnose
- MSP-focused multi-tenant packaging may include features an internal IT team monitoring only its own network does not need, while still pricing against that broader feature set
- Configuration backup and restore depend on Auvik correctly supporting the specific hardware models on a given network; less common vendors may have thinner support
- Volume discounts exist but are also not published, so an MSP scaling client count has no way to model margin impact before negotiating each contract renewal
Zabbix
- The database is the scaling limit, and high frequency polling grows history tables fast enough that untuned installations hit housekeeping stalls and query timeouts within months.
- Initial configuration is heavy; getting useful alerting rather than noise requires understanding trigger expressions, macros and template inheritance, which is a multi-week learning curve for a team new to it.
- The AGPLv3 change at version 7.0 affects anyone offering Zabbix over a network as part of a commercial service, and that obligation is easy to inherit accidentally during an upgrade.
- The web interface is functional rather than pleasant, and many sites end up running Grafana alongside it purely for presentation, which is a second system to maintain.
- Upgrades between major versions touch the database schema and can take hours on large history tables, so the maintenance window is proportional to how much data you kept.
Pricing, plan by plan
Auvik
On request- Auvik$undefined/month
- Automated network mapping
- Configuration backup
- MSP multi-tenant packages available
Zabbix
Free- ZabbixFree
- No device, node or metric limits
- Full feature set with no paid edition of the software
- AGPLv3 from version 7.0 onward
- Zabbix Technical Support$undefined/year
- Tiered subscriptions with defined response times
- Access to Zabbix engineers for configuration and performance issues
- Bug fix priority and backports
Which should you pick?
Choose Zabbix if
- You need agent and agentless collection.
- You want to start without paying.
- You work on Linux, Docker, Kubernetes, Web.
- You also want templates.
Questions people ask
- Is Auvik or Zabbix better?
- Neither clearly leads. Auvik starts at On request and Zabbix at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Auvik or Zabbix?
- Zabbix has a free tier; the other does not. Paid plans start at On request for Auvik and Free for Zabbix.
- Does Auvik or Zabbix run on more platforms?
- Auvik runs on Web. Zabbix runs on Linux, Docker, Kubernetes, Web.
- Can I use Zabbix for free?
- Yes. Zabbix has a free tier, so you can try it without paying. Auvik starts at On request.
- What is Auvik best used for?
- Auvik is most often used for an msp wanting a single saas platform to monitor and map multiple client networks with per-client segregation, an internal it team wanting automatic, versioned configuration backup for switches and routers without managing that infrastructure themselves, a network team wanting continuous, automatically updated network topology mapping rather than maintaining diagrams manually, an organisation wanting traffic visibility by application without deploying a separate flow collector. Of those, an msp wanting a single saas platform to monitor and map multiple client networks with per-client segregation and an internal it team wanting automatic, versioned configuration backup for switches and routers without managing that infrastructure themselves are not what Zabbix is typically brought in for.
- What can Auvik do that Zabbix cannot?
- Auvik covers Automated network mapping, Configuration backup, Multi-tenant MSP view, Traffic insight. Zabbix covers Agent and agentless collection, Templates, Low-level discovery, Distributed proxies.
Answered from the vendors’ own pages
Auvik: Is Auvik priced per network or per device?
Per device, according to Auvik's own FAQ; some device categories like access points and printers are monitored at no additional charge.
Zabbix: Is Zabbix genuinely free for commercial use?
The software has no licence fee at any scale. From version 7.0 it is AGPLv3, so offering it as a network service to third parties carries source distribution obligations.
Auvik: Is there any published price?
No, all pricing is quote-only through a sales conversation.
Zabbix: What is the real cost of running it?
Database administration and the person who tunes it. Budget for PostgreSQL with TimescaleDB and someone who owns the retention policy.
Auvik: Does Auvik require an on-premises server?
No, it is SaaS-delivered with a lightweight local collector rather than a full on-premises monitoring server.
Zabbix: How does it compare to a commercial per-device tool?
It removes the licence line entirely and adds an operations line. Below a few hundred devices the commercial tool is often cheaper in total; above that Zabbix wins clearly.
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