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Cybersecurity · head to head

Authy vs NEXGEN Asset Management

Authy logo

Authy

Cybersecurity

Twilio's free authenticator app with encrypted cloud backup, mobile only since the desktop clients were withdrawn in 2024.

From
Free
Free plan
Yes
Full reviewWebsite
NEXGEN Asset Management logo

NEXGEN Asset Management

Government

Combined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Authy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Authy there is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.; NEXGEN Asset Management pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.
  • They diverge on capability: Authy covers Encrypted cloud backup, NEXGEN Asset Management covers Esri GIS integration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Authy and NEXGEN Asset Management actually diverge.

Attributes where Authy and NEXGEN Asset Management differ
AttributeAuthyNEXGEN Asset Management
Starting priceFreeOn request
Pricing modelfreequote
Free tierYesNo
PlatformsWebWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Authy

  • Encrypted cloud backup
  • Multi-device sync
  • Standard TOTP
  • Offline code generation
  • App lock
  • Multi-device toggle
  • Token organisation
  • Free with no account tier

Only in NEXGEN Asset Management

  • Esri GIS integration
  • Risk and criticality
  • Condition assessment
  • Capital planning
  • Work orders
  • Mobile field app
  • Service requests
  • Inventory and purchasing

What people use each for

The jobs each tool is most often brought in to do.

Authy

  • An individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phonenot NEXGEN Asset Management
  • A small team sharing access to a service account where the same tokens must be available on more than one handsetnot NEXGEN Asset Management
  • Replacing SMS-based codes with TOTP for someone who would abandon two-factor entirely if recovery were difficultnot NEXGEN Asset Management
  • Consolidating tokens scattered across several apps onto one device list with recognisable names and iconsnot NEXGEN Asset Management

NEXGEN Asset Management

  • A water utility that must show a board why a specific main is being replaced this year rather than nextnot Authy
  • A city public works department consolidating a GIS asset inventory and a paper work order process into one systemnot Authy
  • An airport authority tracking condition assessments across airside and landside assets with capital forecastingnot Authy
  • A district that needs citizen service requests to become tracked work orders with an auditable historynot Authy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Authy

  • There is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.
  • The Windows, macOS and Linux desktop applications were discontinued in 2024 and stopped working, so any workflow that depended on copying codes on a computer now requires a phone in hand, and users who held tokens only on a desktop client had to restore from backup or re-enrol.
  • The account is keyed to a phone number, so an attacker who takes over that number through a SIM swap can begin the device registration flow, and the only remaining control is the backup password that most users set once and cannot recall.
  • In 2024 an unauthenticated Twilio endpoint allowed attackers to confirm which numbers from a supplied list were registered Authy accounts, exposing around 33 million phone numbers, which disclosed no codes but handed phishers a validated list of people known to use two-factor authentication.
  • It is a free consumer application inside a company that has already retired the paid Authy developer API it once supported, so it carries no revenue of its own, and users should treat its continued existence as a business decision rather than a roadmap commitment.

NEXGEN Asset Management

  • Pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.
  • Nothing is published and the vendor is small, so the reference set you can call is limited and mostly Californian and North American public agencies.
  • The interface is dated compared with modern CMMS products, which hurts adoption among field crews who compare it to consumer apps on their own phones.
  • GIS integration is the product strength and also its dependency; agencies without a maintained ArcGIS asset layer face a data preparation project before NEXGEN is useful.
  • As a small vendor it carries acquisition risk, and in this segment acquisitions have repeatedly meant a product frozen while it is folded into a larger portfolio.

Pricing, plan by plan

Authy

Free

No published plan breakdown. See the Authy review.

NEXGEN Asset Management

On request
  • NEXGEN Asset Management$undefined/year
    • Tiered pricing based on the number of assets under management
    • Implementation, GIS integration and data migration quoted separately
    • Mobile module licensed alongside the core platform

Which should you pick?

Choose Authy if

  • You need encrypted cloud backup.
  • You want to start without paying.
  • You also want multi-device sync.
Authy review

Choose NEXGEN Asset Management if

  • You need esri gis integration.
  • You work on Web, iOS, Android.
  • You also want risk and criticality.
NEXGEN Asset Management review

Questions people ask

Is Authy or NEXGEN Asset Management better?
Neither clearly leads. Authy starts at Free and NEXGEN Asset Management at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Authy or NEXGEN Asset Management?
Authy has a free tier; the other does not. Paid plans start at Free for Authy and On request for NEXGEN Asset Management.
Does Authy or NEXGEN Asset Management run on more platforms?
Authy runs on Web. NEXGEN Asset Management runs on Web, iOS, Android.
Can I use Authy for free?
Yes. Authy has a free tier, so you can try it without paying. NEXGEN Asset Management starts at On request.
What is Authy best used for?
Authy is most often used for an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone, a small team sharing access to a service account where the same tokens must be available on more than one handset, replacing sms-based codes with totp for someone who would abandon two-factor entirely if recovery were difficult, consolidating tokens scattered across several apps onto one device list with recognisable names and icons. Of those, an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone and a small team sharing access to a service account where the same tokens must be available on more than one handset are not what NEXGEN Asset Management is typically brought in for.
What can Authy do that NEXGEN Asset Management cannot?
Authy covers Encrypted cloud backup, Multi-device sync, Standard TOTP, Offline code generation. NEXGEN Asset Management covers Esri GIS integration, Risk and criticality, Condition assessment, Capital planning.

Answered from the vendors’ own pages

Authy: Is Authy still supported?

The mobile apps for iOS and Android are still available and functional. The desktop applications were withdrawn in 2024 and the Authy developer API has been retired in favour of Twilio Verify, so the surrounding product has been shrinking.

NEXGEN Asset Management: How is NEXGEN priced?

On a tiered model based on the number of assets under management, quoted per agency. Nothing is published.

Authy: Can I export my tokens?

No. There is no export of the underlying secrets, by design. Migrating to another authenticator means going to each service, disabling two-factor authentication and setting it up again with the new app.

NEXGEN Asset Management: Do we need Esri ArcGIS?

Not strictly, but the product is designed around it and most of the value assumes a maintained GIS asset layer.

Authy: What happened to the desktop app?

Twilio announced its discontinuation in March 2024 and the applications stopped working later that year. There is no replacement desktop client; the mobile apps are the product now.

NEXGEN Asset Management: Does it handle capital planning?

Yes. Risk, criticality and condition scores feed multi-year renewal forecasts intended for board and council submissions.

Authy: Is multi-device sync safe to leave on?

It is the feature most worth understanding. Leaving new device registration enabled means anyone who controls your phone number can attempt to add a device. The usual advice is to turn the multi-device setting off once your devices are registered and turn it on only when you need to add one.

NEXGEN Asset Management: Is there a mobile app?

Yes, a map-based field application with offline capability, licensed alongside the core platform.

Authy: What if I lose my phone and forget the backup password?

The secrets are encrypted with that password and Twilio does not hold it, so they cannot be recovered. You would fall back to each individual service's account recovery process, which is exactly the situation the backup was meant to avoid.

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