Softwr

HR · head to head

Achievers vs Glassbox

Achievers logo

Achievers

HR

Recognize and reward employee success

From
On request
Rated
-
Full reviewWebsite
Glassbox logo

Glassbox

Business Intelligence

Digital experience intelligence

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Achievers pricing is not published and requires a demo; Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume
  • They diverge on capability: Achievers covers Peer-to-peer recognition, Glassbox covers Session Replay.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Achievers and Glassbox actually diverge.

Attributes where Achievers and Glassbox differ
AttributeAchieversGlassbox
PlatformsWeb, Ios, Android, ApiWeb, Mobile, Hybrid
CategoryHRBusiness Intelligence
Founded20022010

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Achievers

  • Peer-to-peer recognition
  • Manager recognition
  • Points-based rewards
  • Marketplace rewards
  • Pulse surveys
  • Employee connections
  • Analytics dashboard
  • Values alignment

Only in Glassbox

  • Session Replay
  • Struggle Detection
  • Journey Mapping
  • AI Insights
  • Voice of Customer
  • Adobe Analytics
  • Google Analytics
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Achievers

  • Employee recognitionnot Glassbox
  • Rewards programnot Glassbox
  • Engagement measurementnot Glassbox
  • Culture buildingnot Glassbox
  • Retention improvementnot Glassbox

Glassbox

  • User experience analysisnot Achievers
  • Bug reproductionnot Achievers
  • Conversion optimizationnot Achievers
  • Customer journey mappingnot Achievers
  • Usability testingnot Achievers

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Achievers

  • Pricing is not published and requires a demo
  • Aimed at mid-market and enterprise organisations rather than small teams
  • Sold as separate named modules, Recognize, Reward and Celebrate, so a full programme means more than one line on the quote

Glassbox

  • No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume

Pricing, plan by plan

Achievers

On request
  • Recognize$undefined/month
    • Peer-to-peer recognition
    • Manager recognition
    • Points & rewards
  • Listen$undefined/month
    • Engagement surveys
    • Pulse surveys
    • Analytics
  • Connect$undefined/month
    • Employee connections
    • Interest groups
    • Events

Glassbox

On request
  • CustomFree
    • Full Platform
    • Mobile Analytics
    • Enterprise Support

Which should you pick?

Choose Achievers if

  • You need peer-to-peer recognition.
  • You work on Web, Ios, Android, Api.
  • You also want manager recognition.
Achievers review

Choose Glassbox if

  • You need session replay.
  • You work on Web, Mobile, Hybrid.
  • You also want struggle detection.
Glassbox review

Questions people ask

Is Achievers or Glassbox better?
Neither clearly leads. Achievers starts at On request and Glassbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Achievers or Glassbox?
Achievers starts at On request and Glassbox at On request.
Does Achievers or Glassbox run on more platforms?
Achievers runs on Web, Ios, Android, Api. Glassbox runs on Web, Mobile, Hybrid.
What is Achievers best used for?
Achievers is most often used for employee recognition, rewards program, engagement measurement, culture building. Of those, employee recognition and rewards program are not what Glassbox is typically brought in for.
What can Achievers do that Glassbox cannot?
Achievers covers Peer-to-peer recognition, Manager recognition, Points-based rewards, Marketplace rewards. Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights.

Answered from the vendors’ own pages

Achievers: How much does Achievers cost?

Achievers uses custom pricing tailored to team size, priorities, and goals. The company states it provides clear, upfront pricing with no hidden fees, no shipping charges, and no surprise markups, but specific rates are not published and require requesting a quote.

Source
Glassbox: How much does Glassbox cost?

Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.

Source
Achievers: Does Achievers charge annual commitment or points?

Achievers explicitly states no annual points commitment is required. Fixed costs and financial reports show where budget goes, indicating predictable monthly or annual billing without variable point-based charges.

Source
Glassbox: Does Glassbox offer add-ons for specific industries?

Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.

Source
Achievers: What features are included in Achievers subscription?

Every Achievers subscription includes custom-branded platform, mobile access, AI-powered newsfeed, 24/7 multilingual support, campaign templates, analytics, enterprise integrations, and SSO compatibility. Separate products available for Recognition and Reward Platform and Years of Service tracking.

Source
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