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Telecommunications · head to head

46elks vs Amazon Connect

46elks logo

46elks

Telecommunications

Small Swedish SMS and voice API with Nordic depth and fully published prices

From
€0.02/per SMS part
Free plan
No
Full reviewWebsite
Amazon Connect logo

Amazon Connect

Customer Support

Cloud contact center from AWS

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Amazon Connect has a free tier, so it costs nothing to try first.
  • Each has a real cost: 46elks it is a small company, so global route depth, redundancy and round-the-clock support do not match the large aggregators.; Amazon Connect telephony is charged separately from the platform, so the $0.038 per minute voice rate is not the whole cost of a call
  • They diverge on capability: 46elks covers Nordic numbering and coverage, Amazon Connect covers Voice.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which 46elks and Amazon Connect actually diverge.

Attributes where 46elks and Amazon Connect differ
Attribute46elksAmazon Connect
Starting price€0.02/per SMS partFree
Pricing modelPer message and per minute, priced by destination countryusage-based
Free tierNoYes
PlatformsWeb, APIs, Python, JavaScript, PHP, RubyWeb
CategoryTelecommunicationsCustomer Support
FoundedUnknown2006

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 46elks

  • Nordic numbering and coverage
  • Regulated Swedish operator
  • Fully published rate card
  • Simple HTTP API
  • Programmable voice

Only in Amazon Connect

  • Voice
  • Chat
  • Tasks
  • ML-powered analytics
  • Contact Lens
  • Outbound campaigns
  • Forecasting
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

46elks

  • Swedish and Nordic products needing local numbers and compliant sender identitiesnot Amazon Connect
  • Organisations that must contract and invoice with a regulated supplier inside the EUnot Amazon Connect
  • Small teams wanting a minimal SMS API without an enterprise onboarding processnot Amazon Connect
  • Internal alerting and two-factor systems with modest message volumenot Amazon Connect

Amazon Connect

  • Cloud contact centre with no per-seat licencenot 46elks
  • Voice, chat, email and SMS in one queuenot 46elks
  • Conversational analytics and agent assistnot 46elks
  • Outbound campaigns and automated contactnot 46elks
  • Workforce scheduling for contact centre agentsnot 46elks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

46elks

  • It is a small company, so global route depth, redundancy and round-the-clock support do not match the large aggregators.
  • Its advantages are Nordic and regulatory, so an organisation sending mainly to other regions gains nothing and pays more per message than it would at scale elsewhere.
  • The feature set covers SMS, voice and numbers only, with no WhatsApp, RCS, email or fraud products, so multi-channel needs a second vendor.
  • Sending to the United States requires purchasing a number first, and US inbound messaging and mobile numbers are not available self-serve at all.
  • US A2P traffic also requires 10DLC registration with its own fees and carrier surcharges, making a small European vendor a poor fit for a US-focused business.

Amazon Connect

  • Telephony is charged separately from the platform, so the $0.038 per minute voice rate is not the whole cost of a call
  • Every channel is metered individually: $0.010 per chat message, $0.080 per email and $0.014 per SMS
  • Rates vary by region and by third-party provider, so a published figure is indicative rather than final
  • Cost tracks contact volume, which makes forecasting hard for a queue with seasonal peaks

Pricing, plan by plan

46elks

€0.02/per SMS part
  • Pay as you go$0.02/per SMS part
    • Swedish SMS about 0.047 EUR per part, US SMS about 0.02 EUR per part
    • Swedish landline calls about 0.013 EUR per minute
    • Phone numbers from about 3 EUR per month

Amazon Connect

Free
  • Pay-as-you-go$undefined/mo
    • Chat: $0.010 per message sent or received
    • Voice: $0.038 per minute
    • Email: $0.080 per message sent or received

Which should you pick?

Choose 46elks if

  • You need nordic numbering and coverage.
  • You work on Web, APIs, Python, JavaScript, PHP, Ruby.
  • You also want regulated swedish operator.
46elks review

Choose Amazon Connect if

  • You need voice.
  • You want to start without paying.
  • You also want chat.
Amazon Connect review

Questions people ask

Is 46elks or Amazon Connect better?
Neither clearly leads. 46elks starts at €0.02/per SMS part and Amazon Connect at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 46elks or Amazon Connect?
Amazon Connect has a free tier; the other does not. Paid plans start at €0.02/per SMS part for 46elks and Free for Amazon Connect.
Does 46elks or Amazon Connect run on more platforms?
46elks runs on Web, APIs, Python, JavaScript, PHP, Ruby. Amazon Connect runs on Web.
Can I use Amazon Connect for free?
Yes. Amazon Connect has a free tier, so you can try it without paying. 46elks starts at €0.02/per SMS part.
What is 46elks best used for?
46elks is most often used for swedish and nordic products needing local numbers and compliant sender identities, organisations that must contract and invoice with a regulated supplier inside the eu, small teams wanting a minimal sms api without an enterprise onboarding process, internal alerting and two-factor systems with modest message volume. Of those, swedish and nordic products needing local numbers and compliant sender identities and organisations that must contract and invoice with a regulated supplier inside the eu are not what Amazon Connect is typically brought in for.
What can 46elks do that Amazon Connect cannot?
46elks covers Nordic numbering and coverage, Regulated Swedish operator, Fully published rate card, Simple HTTP API. Amazon Connect covers Voice, Chat, Tasks, ML-powered analytics.

Answered from the vendors’ own pages

46elks: Why choose 46elks over Twilio?

Only for Nordic and regulatory reasons: local numbers, sender identity handling, a supplier regulated under Swedish electronic communications law, EU contracting, and support in your own time zone. On global reach and price at volume the large vendors win.

Amazon Connect: How much does Amazon Connect cost?

Amazon Connect uses pay-as-you-go pricing with no minimums or long-term contracts. Costs are $0.010 per chat message, $0.038 per voice minute, $0.080 per email message, and $0.014 per SMS or third-party messaging message.

Source
46elks: Does 46elks publish its prices?

Yes, all of them, without a login, in Swedish kronor and euros. Swedish messages run about 0.047 euros per part and Swedish landline calls about 0.013 euros a minute.

Amazon Connect: Is Amazon Connect free to try?

Amazon Connect offers a free trial option for new customers to get started at no cost. Ongoing usage is charged based on consumption with no minimum commitment required.

Source
46elks: Is it suitable for sending to the United States?

Poorly. You must buy a number before you can send there, US inbound messaging and mobile numbers are not self-serve, and US A2P traffic requires 10DLC registration with its own fees and carrier surcharges.

Amazon Connect: What are Amazon Connect's per-channel pricing differences?

Communication channel costs vary: voice at $0.038 per minute is the most expensive, email at $0.080 per message, SMS at $0.014 per message, and chat at the lowest rate of $0.010 per message. All pricing is per message or per minute consumed with no unused portions charged.

Source
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