Software · head to head
15Five vs Zenoti
The short version
- Each has a real cost: 15Five split across three tiers, so performance reviews, OKRs and 360 feedback need Perform at $11 per user per month rather than the $4 Engage tier; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
- They diverge on capability: 15Five covers Weekly check-ins, Zenoti covers Appointment booking.
Where they differ
Only the attributes on which 15Five and Zenoti actually diverge.
Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android, Api), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in 15Five
- Weekly check-ins
- 1-on-1 meetings
- OKRs & goal tracking
- Performance reviews
- High fives recognition
- Engagement surveys
- Pulse surveys
- Manager effectiveness
Only in Zenoti
- Appointment booking
- Point of sale
- Inventory management
- Marketing automation
- Employee management
- Membership management
- Gift cards
- Business intelligence
What people use each for
The jobs each tool is most often brought in to do.
15Five
- Running engagement surveys with heat maps and benchmarkingnot Zenoti
- Performance reviews and continuous feedback cyclesnot Zenoti
- Setting and tracking OKRsnot Zenoti
- 360 degree feedback and talent matrix reviewsnot Zenoti
- Compensation review cycles as a paid add-onnot Zenoti
Zenoti
- Running multi location spa, salon and medspa chains on one platformnot 15Five
- Centralising appointment booking, point of sale and inventory across sitesnot 15Five
- Managing memberships, packages and customer marketing for large operatorsnot 15Five
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
15Five
- Split across three tiers, so performance reviews, OKRs and 360 feedback need Perform at $11 per user per month rather than the $4 Engage tier
- Manager training microlearnings are only in Total Platform at $16 per user per month
- Compensation is a paid add-on at $9 per user per month, rising to $11 with benchmarking
- The Kona meeting assistant is a further $2 per employee per month and Kona Coach $19 per manager per month
- Advertised prices are the annual rates
Zenoti
- Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
- Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
- Communication costs such as messaging are billed on consumption on top of the plan
- Functionality is extended through paid add ons rather than being included in a single plan
Pricing, plan by plan
15Five
$4/month- Engage$4/month
- Engagement surveys
- Pulse surveys
- Action planning
- Perform$10/month
- Weekly check-ins
- 1-on-1s
- Performance reviews
- Total Platform$16/month
- Everything in Engage & Perform
- Career paths
- Competencies
Zenoti
$200/month- Essential$200/month
- Appointment booking
- Client management
- POS
- Professional$350/month
- Everything in Essential
- Marketing automation
- Inventory management
- Enterprise$undefined/month
- Everything in Professional
- Multi-location
- Custom integrations
Which should you pick?
Choose 15Five if
- You need weekly check-ins.
- You work on Web, Ios, Android, Api.
- You also want 1-on-1 meetings.
Choose Zenoti if
- You need appointment booking.
- You work on Web, Ios, Android, Api.
- You also want point of sale.
Questions people ask
- Is 15Five or Zenoti better?
- Neither clearly leads. 15Five starts at $4/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, 15Five or Zenoti?
- 15Five starts at $4/month and Zenoti at $200/month.
- Does 15Five or Zenoti run on more platforms?
- Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
- What is 15Five best used for?
- 15Five is most often used for running engagement surveys with heat maps and benchmarking, performance reviews and continuous feedback cycles, setting and tracking okrs, 360 degree feedback and talent matrix reviews. Of those, running engagement surveys with heat maps and benchmarking and performance reviews and continuous feedback cycles are not what Zenoti is typically brought in for.
- What can 15Five do that Zenoti cannot?
- 15Five covers Weekly check-ins, 1-on-1 meetings, OKRs & goal tracking, Performance reviews. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.
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