Software · head to head
Freshteam vs Zenoti
The short version
- Only Freshteam has a free tier, so it costs nothing to try first.
- Each has a real cost: Freshteam freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
- They diverge on capability: Freshteam covers Applicant Tracking, Zenoti covers Appointment booking.
Where they differ
Only the attributes on which Freshteam and Zenoti actually diverge.
Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown), founded (2010).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Freshteam
- Applicant Tracking
- Onboarding
- Time Off
- Employee Directory
- Time Tracking
- Documents
- Org Chart
- Freshdesk
Only in Zenoti
- Appointment booking
- Point of sale
- Inventory management
- Marketing automation
- Employee management
- Membership management
- Gift cards
- Business intelligence
What people use each for
The jobs each tool is most often brought in to do.
Freshteam
No use cases recorded yet. See the Freshteam review.
Zenoti
- Running multi location spa, salon and medspa chains on one platformnot Freshteam
- Centralising appointment booking, point of sale and inventory across sitesnot Freshteam
- Managing memberships, packages and customer marketing for large operatorsnot Freshteam
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Freshteam
- Freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier
Zenoti
- Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
- Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
- Communication costs such as messaging are billed on consumption on top of the plan
- Functionality is extended through paid add ons rather than being included in a single plan
Pricing, plan by plan
Freshteam
Free- FreeFree
- 50 Employees
- Basic ATS
- Time Off
- Growth$1.2/month
- All Free features
- Onboarding
- Time Tracking
- Pro$2.4/month
- All Growth features
- Custom Reports
- Advanced Workflows
Zenoti
$200/month- Essential$200/month
- Appointment booking
- Client management
- POS
- Professional$350/month
- Everything in Essential
- Marketing automation
- Inventory management
- Enterprise$undefined/month
- Everything in Professional
- Multi-location
- Custom integrations
Which should you pick?
Choose Freshteam if
- You need applicant tracking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want onboarding.
Choose Zenoti if
- You need appointment booking.
- You work on Web, Ios, Android, Api.
- You also want point of sale.
Questions people ask
- Is Freshteam or Zenoti better?
- Neither clearly leads. Freshteam starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Freshteam or Zenoti?
- Freshteam has a free tier; the other does not. Paid plans start at Free for Freshteam and $200/month for Zenoti.
- Does Freshteam or Zenoti run on more platforms?
- Freshteam runs on Web, Ios, Android. Zenoti runs on Web, Ios, Android, Api.
- Can I use Freshteam for free?
- Yes. Freshteam has a free tier, so you can try it without paying. Zenoti starts at $200/month.
- What can Freshteam do that Zenoti cannot?
- Freshteam covers Applicant Tracking, Onboarding, Time Off, Employee Directory. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.
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