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Software · head to head

Zenoti vs Zoho People

Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite
Zoho People logo

Zoho People

Software

Cloud HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho People has a free tier, so it costs nothing to try first.
  • Each has a real cost: Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo; Zoho People slow response times and slow loading on the platform affecting user efficiency
  • They diverge on capability: Zenoti covers Appointment booking, Zoho People covers Employee Database.

Where they differ

Only the attributes on which Zenoti and Zoho People actually diverge.

Attributes where Zenoti and Zoho People differ
AttributeZenotiZoho People
Starting price$200/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, Android, ApiWeb
Founded20101996

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Only in Zoho People

  • Employee Database
  • Time Off
  • Time Tracking
  • Attendance
  • Performance
  • Onboarding
  • Self-Service
  • Zoho CRM

What people use each for

The jobs each tool is most often brought in to do.

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Zoho People
  • Centralising appointment booking, point of sale and inventory across sitesnot Zoho People
  • Managing memberships, packages and customer marketing for large operatorsnot Zoho People

Zoho People

No use cases recorded yet. See the Zoho People review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Zoho People

  • Slow response times and slow loading on the platform affecting user efficiency
  • Limited customization options for leave and performance management workflows
  • Mobile app is missing key features available in desktop version, like timesheets and reporting
  • Customer support is ticket-based only with no live chat unless on premium plan

Pricing, plan by plan

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Zoho People

Free

No published plan breakdown. See the Zoho People review.

Which should you pick?

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Choose Zoho People if

  • You need employee database.
  • You want to start without paying.
  • You also want time off.
Zoho People review

Questions people ask

Is Zenoti or Zoho People better?
Neither clearly leads. Zenoti starts at $200/month and Zoho People at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zenoti or Zoho People?
Zoho People has a free tier; the other does not. Paid plans start at $200/month for Zenoti and Free for Zoho People.
Does Zenoti or Zoho People run on more platforms?
Zenoti runs on Web, Ios, Android, Api. Zoho People runs on Web.
Can I use Zoho People for free?
Yes. Zoho People has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Zenoti best used for?
Zenoti is most often used for running multi location spa, salon and medspa chains on one platform, centralising appointment booking, point of sale and inventory across sites, managing memberships, packages and customer marketing for large operators. Of those, running multi location spa, salon and medspa chains on one platform and centralising appointment booking, point of sale and inventory across sites are not what Zoho People is typically brought in for.
What can Zenoti do that Zoho People cannot?
Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Zoho People covers Employee Database, Time Off, Time Tracking, Attendance.

Answered from the vendors’ own pages

Zoho People: Does Zoho People have a free tier?

Yes, the Free plan supports up to 5-10 users with essential HR tools, email support, and 30-day free trial available on all paid plans with no credit card required.

Source
Zoho People: What is the pricing for Zoho People?

Pricing starts at $1.25 per user per month when billed annually. The Essential HR plan costs $1.50 monthly per user, dropping to $1.25 annually with five tiers available: Free, Essential HR, Professional, Premium, and Enterprise.

Source
Zoho People: Does Zoho People work with other Zoho applications?

Yes, Zoho People integrates with the Zoho ecosystem including Zoho CRM, Zoho Books, and other Zoho applications for unified business management.

Source
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