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Software · head to head

Lattice vs Zenoti

Lattice logo

Lattice

Software

People management platform for growing companies

From
$11/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Lattice a $4,000 minimum annual agreement applies, so the per seat prices only describe the cost above that floor; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Lattice covers Performance reviews, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Lattice and Zenoti actually diverge.

Attributes where Lattice and Zenoti differ
AttributeLatticeZenoti
Starting price$11/month$200/month
Founded20152010

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android, Api), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lattice

  • Performance reviews
  • OKRs & goal tracking
  • Employee engagement surveys
  • 1-on-1 meetings
  • Continuous feedback
  • Compensation management
  • Career development
  • People analytics

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Lattice

  • Running performance reviews, goals and engagement surveysnot Zenoti
  • Managing compensation cycles and career development frameworksnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Lattice
  • Centralising appointment booking, point of sale and inventory across sitesnot Lattice
  • Managing memberships, packages and customer marketing for large operatorsnot Lattice

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lattice

  • A $4,000 minimum annual agreement applies, so the per seat prices only describe the cost above that floor
  • Billing is annual only
  • The platform is sold as three separate base products at $10, $8 and $4 per seat per month, so a full deployment stacks rather than being one price
  • Compensation and Grow are further add ons at $6 and $4 per seat per month on top

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Lattice

$11/month
  • Performance Management$11/month
    • Performance reviews
    • Goals & OKRs
    • 1-on-1s
  • Performance + Engagement$15/month
    • Everything in Performance
    • Engagement surveys
    • Pulse surveys
  • Enterprise$undefined/month
    • All features
    • Advanced analytics
    • Custom integrations

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Lattice if

  • You need performance reviews.
  • You work on Web, Ios, Android, Api.
  • You also want okrs & goal tracking.
Lattice review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Lattice or Zenoti better?
Neither clearly leads. Lattice starts at $11/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lattice or Zenoti?
Lattice starts at $11/month and Zenoti at $200/month.
Does Lattice or Zenoti run on more platforms?
Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
What is Lattice best used for?
Lattice is most often used for running performance reviews, goals and engagement surveys, managing compensation cycles and career development frameworks. Of those, running performance reviews, goals and engagement surveys and managing compensation cycles and career development frameworks are not what Zenoti is typically brought in for.
What can Lattice do that Zenoti cannot?
Lattice covers Performance reviews, OKRs & goal tracking, Employee engagement surveys, 1-on-1 meetings. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.
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