Software · pricing
Freshdesk pricing
No tier breakdown is published on the record we hold for Freshdesk. Below is what is on record, and how it compares with the software tools listed alongside it.
- Entry price
- $19/month
- Model
- Subscription
- Tiers
- -
- Free tier
- Not on record
What is on record
The Freshdesk catalogue entry carries a starting price of $19/month and a subscription pricing model, but no tier breakdown. The category comparison below is still useful, and the Freshdesk review carries the full feature record.
What the product covers
The full Freshdesk feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Ticketing
- Automation
- Self-service
- Team collaboration
- Multi-channel support
- SLA management
- Reporting
- Mobile apps
Integrations
- Slack
- Microsoft Teams
- Salesforce
- Jira
- Google Calendar
- Office 365
- Shopify
- WordPress
Security
- SOC2
- ISO27001
- HIPAA
- GDPR
- SSL
Deployment
- Cloud deployment
Platform
- Web support
- Ios support
- Android support
- Api support
Localization
- 30+ languages language support
People bring Freshdesk in for help desk and ticketing system, customer support portal and knowledge base, multi-channel support coordination, ai-assisted support agent interaction. If that is not the job you are buying for, the alternatives to Freshdesk are worth a look before you commit to a tier.
Before you pay for Freshdesk
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: not published on the record we hold. With no free tier on record, the cheapest way to answer the rest is to compare Freshdesk against the tools that do have one before committing.
Freshdesk runs on web, and is published by Freshworks Inc of San Mateo, CA. The full record is on the Freshdesk review.
Freshdesk pricing questions
- How much does Freshdesk cost?
- Freshdesk starts at $19/month. No tier-by-tier breakdown is published on the record we hold.
- Does Freshdesk have a free plan?
- Not on the record we hold: Freshdesk is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What am I actually paying for with Freshdesk?
- The record lists 27 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for help desk and ticketing system, customer support portal and knowledge base, multi-channel support coordination.
- Does Freshdesk charge per user?
- The record carries a price and a billing period, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Freshdesk prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Freshdesk against before paying?
- Nothing else in this directory is filed close enough to Freshdesk to make a useful price comparison.